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CSMT - Certified Service

CSMT - Certified Service

by General Motors

450 ratings
22 reviews
With Ads
💼 Business
📊 Productivity
Free
With Ads

Details

  • Released
  • Updated
  • July 2, 2013
  • May 26, 2026

Features

Developer

General Motors
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CSMT - Certified Service screenshot #1 for iPhone
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CSMT - Certified Service screenshot #9 for iPhone
CSMT - Certified Service screenshot #10 for iPhone
iphone
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About

This mobile tool assists General Motors dealer service personnel with various tasks. It allows for pre-authorization of repairs, efficient part returns using photos, and submission of detailed reports. Users can also look up vehicle recalls and access the Service Workbench.

✓Pre-authorize warrantable repairs
✓Photo-assisted part return process
✓Submit part information for traceability
✓Submit detailed field product reports
✓Lookup and view vehicle recalls
✓Access Service Workbench
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What's New in CSMT

3.15

May 26, 2026

Thanks for updating the CSMT app! Enjoy new Wi-Fi and cellular submission controls, improved outbox visibility, and a refreshed login screen.

User reviews

Most RecentHighest RatedLowest Rated

Not good.

Battery drain
Ever since, known well at the dealership, I downloaded the app the iPhone battery as gone down 10% without even using the phone because I am at work.
JNA+&%75!JNA+&%75!

Another GM fail

Not everyone has a brand new phone at work. Why would you make a simple program no longer work with old iOS? Worked just fine before.
Tech A saysTech A says

Can’t log in anymore

Used to be a really good app. Ever since Microsoft entered the app is trash. Can’t get into it. GM is no help
H8ers gonna hateH8ers gonna hate

Why does gm need to collect and sell my data?

App never sends the email I have to manually do it. Trash app
Spoony tacoSpoony taco

Log in

Used this app all the time with no issues. They update to this new log in and needless to say they broke something that worked fine. Leave Stuff Alone!!!!!
Ccmcd1Ccmcd1
See 17 more reviews

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FAQ

What does the Certified Service Mobile Toolbox (CSMT) do?

CSMT is a mobile application designed for General Motors dealer service personnel. It provides tools to streamline various service operations, including authorizing repairs, managing part returns, submitting reports, and accessing vehicle recall information.

What are the key features of CSMT?

Key features include pre-authorizing specific warrantable repairs, using photos to improve the part return process, sending part information for traceability, submitting detailed field product reports, looking up and viewing vehicle recalls, and accessing the Service Workbench. All modules support embedded images and video.

Is CSMT free to use?

The application is available for use by General Motors dealer service personnel. Based on the provided information, the monetization model is ad-supported, indicating it is free to download and use with advertisements present.

What kind of information can be included with reports in CSMT?

All modules within CSMT have the capability to include embedded images and video of the vehicle in question. This allows for detailed visual documentation to accompany repair authorizations, part returns, and field product reports.

Who is the intended user for this application?

This application is specifically designed for General Motors dealer service personnel. It aims to provide them with a mobile toolbox to efficiently manage their daily tasks related to vehicle service and repair.