Not good.
Ever since, known well at the dealership, I downloaded the app the iPhone battery as gone down 10% without even using the phone because I am at work.
Another GM fail
Can’t log in anymore
Why does gm need to collect and sell my data?
Log in
App is very buggy
Response from developer
Hello. Sorry for the issues you are experiencing on the CSMT app. Please fill out an Escalation Report Form, which can be found under CSMT support. Once the form is submitted, our IT team can begin investigating the issue. Thank you!
Horrible
Unable To Focus Camera
Response from developer
Hello. Sorry about the inconvenience. Please center ONLY the QR/Bar Code portion of the label within the red brackets. In case the issue still persists, kindly send the error details using the "Send Feedback" feature along with the Application Logs so that we investigate the issue.
Rpt
One part at a time that’s the only down side for now
Response from developer
Thank you for your review. We're always working hard to improve the app and appreciate any feedback for future enhancements that we can incorporate. Please use the "Send Feedback" feature in the CSMT Application to forward your ideas directly to our team.
Email Submission of RPT
It would be better if I could choose which “Mail app” I want to send the email from (default Mail is my personal email; Per IT, I have to use Outlook for work email), or if the app could submit without using email since we have to sign in with our GM Global Login ID and password.
Also I HAVE already set up my “default Mail app” with an email so I don’t understand why I couldn’t submit the RPT.
Response from developer
Hi Alexander, we apologize for the confusion. We are working on an enhancement that will pull up the user's default email application when sending a RPT email. In the meantime, the app currently brings up the Apple email client, which has your icloud account and other emails set up in the Mail Settings. In case the issue still persists, kindly send the error details to csmt@gm.com along with the Application Logs so that we investigate the issue.
File upload and feedback
Also when you attempt to write feedback under the option it does not take you too the next screen too type in your feedback concern
Autorisation préalables
Très utiles pour le département de service
Merci
Normand Fortier
Directeur des opérations
Internet connection
Response from developer
Hello, thank you for reaching out. In order to submit using your devices info, navigate to Settings and turn off "Submit over Wi-Fi Only". This will allow submissions to entered without waiting for a Wi-Fi connection.
