Terrible! Everyday is a problem.
Tekion have a really long way to go. They so focus on adding a million features, options and menu but execution of the app is terrible. Nothing loads properly, slow to respond, can’t mark as complete when a tech if finished with a job, tooo many restriction and the efficiency of tech has dropped soooo much. Techs are on their phone more than working on the cars or holding a tool. X-time perfected the MPI and service recommendations. Takes my tech 2minutes compared to the 30minutes with Tekion and I’m not exaggerating. Terrible app. I see why the 2 stars and bad reviews. I’m trying to convince our manager to stay away from this app. It’s not ready for the industry.
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I like Tekion
System works well!
Probably one of the worst apps in existence
Trash app that hardly does anything you need it to. Avoid at all costs.
Many improvements!
As the CTO of a multi franchise automotive dealership group, I have spent years working with dealership management systems, CRM, digital retailing platforms, inventory tools, and service operation software. Tekion has one of the most modern and ambitious platforms in the automotive industry, but stands out most is the unified ecosystem. Having sales service parts, accounting, CRM and digital retailing integrated into a single cloud base platform creates opportunities for efficiency that traditional legacy system simply cannot match. The user interface is modern, Mobile, friendly, and significantly more intuitive for new employees compared to any other older dealership system. Tekion’s innovation pace is impressive. The platform continuously evolves with new features, workflow, enhancements, and integration that help helped dealerships improve. Customer experience in operational visibility. The ability to access data in real time across departments provide provides leadership teams with better insights for decision-making. Like any rapidly growing technology platform, there are opportunities for improvement. Stability and consistency or critical and dealership operations, and occasional system outages or feature changes can have a significant impact on day-to-day business. Communication around updates, issue, resolution timelines, and support responsiveness our areas where continued improvement would provide tremendous value to Dealer partners. Overall, Tekion represents the future dealership technology. Well no platform is perfect. It’s vision, innovation, and commitment to modernizing automotive retail. Make it one of the most promising solutions available today. We look forward to seeing continued enhancements that further improve liability, performance, and Dealer support.
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None
Terrible.
