Best mobile DMS APP ever!
This is by far the best mobile DMS app that is available. The ability for technicians to perform their entire job functions on a mobile app is incredible. The technicians love the ease of use for the multi-point inspections, as well as finishing and completing their jobs and adding technician story. The service advisors love that they can chat with customers through the app and not have to give out their personal cell phone number. The service manager really likes having the approval workspace on a mobile device so when their out of the office they still get to help the team by reviewing approval requests.
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Good luck with MPI videos
The term overkill on all the useless tabs and options. Going paperless was supposed to be better, but not with this system. Trying to upload Mpi videos for customers is such a hassle.. if you have a video more than 2mins with sections somehow as it’s converging all the videos and loading it up it magically disappears. I’m not re doing another video and losing all my efficiency. If there’s 0 stars I’d give it that
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Dog butt app
Crashes CONSTANTLY. Super convenient when writing up tickets for customers (not really, I am be sarcastic. This app is dog butt).
30 Years in the Car Business, Tekion Is in a League of Its Own
After nearly 30 years in the automotive business, I’ve had the opportunity, and sometimes the frustration,of working with virtually every major DMS and CRM platform in our industry. I’ve watched dealership technology evolve tremendously over those three decades, and I can say without hesitation that I have never been more satisfied with a DMS/CRM than I have been during our five years with Tekion.
What separates Tekion isn’t simply that it does more. It’s the way the entire platform works together. Sales, CRM, desking, F&I, accounting, service, parts, inventory, reporting, and management are connected in a way that finally feels like dealership technology was designed as one ecosystem, rather than a collection of separate products forced to communicate with each other.
As an operator, one of the things I appreciate most is having information at my fingertips. Whether I’m sitting at my desk, walking the showroom, traveling, or away from the dealership, I can see what is happening in my stores and actually act on it. That level of visibility and accessibility has fundamentally changed the way I manage.
But perhaps the most impressive thing about Tekion is that it never feels finished, and I mean that as the highest compliment. The platform is continually evolving. Features improve, workflows become more efficient, and capabilities are added at a pace unlike anything I’ve experienced with traditional automotive software companies. Tekion doesn’t appear satisfied with simply replacing the legacy DMS; they continue looking for ways to rethink how a dealership should operate.
No technology platform is perfect, and change can certainly require adjustment from employees who have spent years doing things a certain way. But after three decades in this business and experience with the competition, I wouldn’t choose to go backward.
Five years later, Tekion remains one of the best technology decisions we’ve made for our dealerships. Hands down, the best DMS and CRM platform I’ve used in my career.
What separates Tekion isn’t simply that it does more. It’s the way the entire platform works together. Sales, CRM, desking, F&I, accounting, service, parts, inventory, reporting, and management are connected in a way that finally feels like dealership technology was designed as one ecosystem, rather than a collection of separate products forced to communicate with each other.
As an operator, one of the things I appreciate most is having information at my fingertips. Whether I’m sitting at my desk, walking the showroom, traveling, or away from the dealership, I can see what is happening in my stores and actually act on it. That level of visibility and accessibility has fundamentally changed the way I manage.
But perhaps the most impressive thing about Tekion is that it never feels finished, and I mean that as the highest compliment. The platform is continually evolving. Features improve, workflows become more efficient, and capabilities are added at a pace unlike anything I’ve experienced with traditional automotive software companies. Tekion doesn’t appear satisfied with simply replacing the legacy DMS; they continue looking for ways to rethink how a dealership should operate.
No technology platform is perfect, and change can certainly require adjustment from employees who have spent years doing things a certain way. But after three decades in this business and experience with the competition, I wouldn’t choose to go backward.
Five years later, Tekion remains one of the best technology decisions we’ve made for our dealerships. Hands down, the best DMS and CRM platform I’ve used in my career.
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Login session expired
You have to re-login to the app every other day
avoid
x time is 100% better tekion crashes multiple times when trying to make videos would not recommend
don’t even think about it
This crm is the most consistently broken piece of technology I have ever used, would love to meet the engineering team so I can see what brain trauma they must have experienced.
Tekion nightmare
Wouldn’t be so bad if it was Xtime. Doesn’t refresh. Multipoints disappear after it gets worked and finished. Request get lost. And the Get Help button doesn’t get you any help. I would 0/5 if possible
Avoid
I’d give negative stars if I could. You guys are worse than Activision…each update it gets worse
Terrible App Worst CRM
Crashes constantly works like an app from 2009 on my old iPod though super clunky crashes constantly terrible layout. Constantly crashes I can’t even use the app. Worst mobile app CRM I’ve used.
Updates
Fix you’re damn app. With these stupid updates all the time, request times out. Can’t even use the damn app.
Trash
Trash Vinsoulution is way better
Horrible User Experience
Every time I open the app, I need to do some pointless update that doesn’t make any changes. Whenever I want to open a picture from a text message, I have to separately download it to my phone and open it on an external link only if my phone has availability to download the file. Whenever I open the app, it logs me out and then ask me if I want to stay logged in just to log me out every single time I reopen the app. This is not user-friendly at all.
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Buggy and very limited function
The app sounded good on paper but in reality it’s almost useless. You cannot search vehicles/RO’s that you are not assigned too, does not update live, and software updates sometimes do not go through which locks down the app. The only thing the app is good for is uploading photos ( which is not even necessary ), and looking up an RO number that you have forgotten. Tekion in general could be a lot better, but it got a long long way to go.
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So many bugs
This app bugs out every single day for me, super unreliable. I can barely send my clients updates with videos because the loading page lasts for 10 minutes just for it to crash.
Not for selling
This is an app for management
It Ight
I love it only complaint is why it gotta log me out every other day like thats so annoying🙄
Terrible! Everyday is a problem.
Tekion have a really long way to go. They so focus on adding a million features, options and menu but execution of the app is terrible. Nothing loads properly, slow to respond, can’t mark as complete when a tech if finished with a job, tooo many restriction and the efficiency of tech has dropped soooo much. Techs are on their phone more than working on the cars or holding a tool. X-time perfected the MPI and service recommendations. Takes my tech 2minutes compared to the 30minutes with Tekion and I’m not exaggerating. Terrible app. I see why the 2 stars and bad reviews. I’m trying to convince our manager to stay away from this app. It’s not ready for the industry.
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I like Tekion
System works well!
Probably one of the worst apps in existence
Trash app that hardly does anything you need it to. Avoid at all costs.
