DriveCentric

DriveCentric

by DriveCentric, Inc.

7.7K ratings
152 reviews
Free

Details

  • Released
  • Updated
  • September 12, 2016
  • July 14, 2026

Features

DriveCentric screenshot #1 for iPhone
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About

This platform uses AI to streamline the automotive sales process, helping dealerships engage customers, book appointments, and increase sales. It offers mobile tools for managing leads, sending personalized videos, and tracking customer interactions from initial contact to final delivery.

Augmented Intelligence CRM
Customer engagement tools
Appointment scheduling
Personalized video messaging
Real-time sales pipeline management
Mobile lead response
VIN and license scanning
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What users say

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+1

What's New in DriveCentric

8.20.0

July 14, 2026

What's New: • Minor fixes and improvement

User reviews

Doesn’t work properly

85% of the time it does not work correctly, there are updates regularly that temporarily fix issues until the next update that then causes more issues. Really an ongoing issue.

Video upload

Constant issue with video upload! Contacted support multiple times, same issue, no solution! Other than that, love the app.

Force multiplier

I have been working with other CRM‘s for almost 20 years; this definitely is the best one.

However, there is a cliché, it is good for those who want to go for an extra mile, work hard and intelligently to produce more. The biggest handicap is when management/admin start putting breaks! it should be used as an open floor, up for grabs.

One thing definitely needs improvement, the depiction of closing ratios is lopsided.
There should be a way to cancel out Bad leads. So that they are not counted against users. I’m sure there must be a way, admin needs to learn that.
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Inconsistent

It would appear as though someone who has never worked in the car business created this. There are a lot of inconsistencies that need to be addressed.

Best CRM in the market

I’ve worked with many CRMs in my 20 years in the Automotive industry
Drive Centric is by far the best

User experience

🐞

Reported Bugs

5 issues

Notifications not working properly

Bug

Login issues and frequent sign-outs

Bug

Compatibility problems with newer devices

Bug

Data sync issues between mobile and desktop

Bug

Glitches when switching between stores

Bug

Requested Features

5 requests

Dark mode option

Feature

Improved calendar and task management

Feature

Better integration between mobile and desktop versions

Feature

Support for iPad and tablet devices

Feature

More customization options

Feature

FAQ

What does DriveCentric do?

DriveCentric is an AI-powered CRM platform designed specifically for the automotive industry. It helps dealerships manage their sales pipeline, engage customers with personalized communication like videos, schedule appointments, and track all interactions to increase sales efficiency.

What are the key features of DriveCentric?

Key features include real-time sales pipeline management, instant lead response via text, email, or video, personalized video walkarounds, appointment scheduling and confirmation, customer check-in/out, VIN and driver's license scanning, and capturing delivery photos with Facebook integration.

Is DriveCentric free to use?

Based on the provided information, the app is listed as 'free'. This typically means there are no upfront costs to download or use the basic functionalities of the application.

What kind of devices is DriveCentric compatible with?

The description emphasizes mobile functionality, allowing users to manage the sales process without a laptop. It is designed for use on mobile devices, though specific operating system compatibility (iOS/Android) is not detailed.

How does DriveCentric help sell more cars?

By providing tools for faster lead response, personalized customer engagement through video, efficient appointment scheduling, and a connected sales process, DriveCentric aims to reduce friction and accelerate sales cycles, ultimately helping dealerships sell more cars.