Not efficient
As an Internet sales rep I use this on the go ALL THE TIME. I run into a lot of issues like chatting through text. I’ll try and access the opportunity button by clicking the name and that button has never worked. Assigned leads never show in internet leads tab. Me and my colleagues will randomly stop getting notifications for texts or certain leads and we have to call support to refresh. It doesn’t sync with current inventory information in real time, there’s inventory from years ago. I just tried to confirm with my client the vehicle he inquired for - I click VOI then VIEW DETAILS & never loads…
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Works great
Drivers license scanner is helpful. Texting photos and videos is nice
🚮
Everything to do the Apple Store App. Can’t even reset my password because it won’t submit the numbers and says my info is wrong even though it is right. I’ve typed every password I could remember all the way back to 3rd grade. 🚮 (the extra star is because I know I’m stuck with it.)
Zero Notifications
Will not notify you if you have a new lead, text, or email. Shows no badges either if you have things unopened
One star is 2 too many
Please give me the option to rate negative stars. Always crashes. If you are a dealership thinking about a CRM please stay far far away from this
