nextup mobile

Won't pull up anything

Constantly uninstall and reinstall app

Delete and download app multiple times a day

Got even worse after update

Needs Apple Watch app

Garbage app

Wack. Stay away from

Logs out every time

Difficult to log back in

App has been useless after update

Loads up but doesn’t connect to the program

Profile would be listed as unknown and not added to list

Don’t waste your time

Constant crashing, freezing and blank screens

Its kind of ridiculous

App just constantly logs you out

No way of knowing until you open the app again

Causing me to have missed my spot to get a customer

Currently not working since yesterday

Glitches every day where the screen turns all white

Leaves you with no choice but to delete the app and reinstall again

Hoping you’ll get it to work and the same thing happens

The app was great before update

Now it’s laggy, logs you out everyday

You have to continuously log in and two step

To add insult to injury you can’t even see your position on the first log in

Screen goes blank blue every other use

Have to delete and reinstall the app every time

Worst update

Visual update and not stable

App keeps logging out

Always have to reset it and continue to do verification

Terrible since the new update

Makes me log in every time I go to check my position

The update was a major downgrade

This app used to actually be functional

Now it’s absolutely useless

Now it’s absolute dog water

Update = Trash

The app never needed an update

Every single time they update to “fix” they ended up getting more issues of something that was working before

Always kicks me out

Works fine for a few days then it tells me I am not on the list as a registered user

Can’t get on the list and o loose positions

Very frustrating

Update ruined it

App is absolute garbage post update

To many bugs

This app continually give signs me out and always give mes the wrong notifications

Please fix

Nothing works

This is the worst update I have ever been through

Absolutely nothing works

I’m forced to use it for work and when I tell you it’s pointless I may as well not have it

What a simple idea that ya can’t get right

Majority of the time I am not able to see the list or even fellow coworkers

Update was terrible

Ever since the new update, this app has been awful

Awesome app after update!

Fixed all the bugs!

The pull to refresh works perfectly!

(Even though it updates automatically)

It now looks like the web version which is great!

Good job next up!

Amazing app

This really helps me with my opportunities

New design is sick

Like the update

New app looks great

Love that I don’t have to refresh it just stays up to date

Kudos to the team on a great job!!

Great System

Love it, makes my life easier

Daily user

It’s the worst app I’ve ever used

Makes you log in every time you open the app after the update

Does not load the list either

Selling a broken product

This app is useless

You have to login in every time you want to check your position

Most of the time it’s blank causing you to close and reopen and have to re-verify for nothing

It’s not even hard to create a functioning app

Message me if you’d like a programmer to help you out

I wish I had two sets of hands to give you four thumbs down

Refresh

Doesn’t refresh like the previous versions

Very buggy

Far more primitive

New Update

The new update forces 2 factor authentication multiple times per day

Forces updates multiple times per week

New updates

It take a few moments to adjust the new changes

But once you do, it’s great

Read the notes on the updates

Wish i could give it zero

This app has a terrible user interface

Uses white text on white background

Constant glitching

No refresh option

Forces you to log out when you close the app

The previous to the update was awful, but it was way better than this

Hope developers see this

I hate leaving reviews let alone bad reviews, but I am doing so in hopes that the developers see this

Does the app do what it’s meant to do? Sure

Is it easy, accessible, straightforward and practical? NO!

This latest update (version 9) has somehow made an already impossibly clunky app more convoluted and difficult to use

Let me explain

This latest update crams your previous “Position” and “Activity” tabs and a third “Queue” tab onto one page, making everything smaller and harder to click

The tabs can be expanded by pressing “+” to show their contents, yet the minimize button “-“ seems non-functional

What’s the point of having it then?

Also, if you want to refresh your list (by the way, no idea why an auto refresh feature hasn’t been implemented), you have to directly drag on the reps - nowhere else on the screen works - which is an unwelcome change from the previous version of the app

Due to the swiping nature of marking a rep with an activity, trying to refresh the list sometimes results in the activity menu opening, which is a huge annoyance when you simply want to quickly view the current list order

A third thing, the menu tabs on the bottom are also small, impractical for phone use due to the size of the content within, and are VERY cluttered

I’ve only mentioned a few things that stood out to me the most

All in all, the app was already clunky and had its quirks, but the most recent update somehow made it all worse

Should a dev see this, I’m more than happy to share more, and even offer suggestions

I’ve worked in front end development in the past, and it seems the team with next up is ignoring core UX principles

For what it’s worth, it’s a great idea, just the implementation for the phone app (which is used daily by the sales reps) is falling short

Terrible new version

No words can tell u how bad this app is

I don’t like after update

Is very slow

Please go back before the update

Made my job worse

The new update is destroying my patience at work

Made it worse

Somehow the new app es even worse than the terrible old app

Worst experience

This app has a terrible user experience

Frustrating, glitchy, counterintuitive and the last update is awful

Kicks me out of the app all the time

Ridiculous

App won’t allow refresh

Since the update, you can no longer refresh the feed

Have to close the app fully and open it back up for the feed to refresh

Works Kinda

App notifications have completely stopped working for me

I have deleted the app, restarted my phone and verified all my settings are set correctly

App is up to date and so is my phone

I am about to try and forget this app exists

What’s the point of an app that is supposed to let me know I’m “next up” if it never tells me?

App is very easy to use, love it so far

App is very quick and works great

Our trainer Howard was great

User friendly

Love using the app

Very helpful

Cristina is amazing!

Love Nextup Mobile

Love using this app, very user friendly and easy to use

Great app that works!

I never miss my turn and it works great

Never had any issues

Great service

Great tool for salespeople

Helps me manage my time

Constantly needs to be redownloaded

I have to reinstall the app just about every other week for it to work

It’s just a list, no functionality

This is my 10th time reinstalling it and logging back in

Just a mess

Good app

The app is working good

It gives me messages when I’m up and keeps me awake 😃

Best app ever

I really love next up app it makes it so easy for us sales people to see when we’re up next!

Love it

Great app

I think this app will give you a fare opportunities for everyone and is very friendly use

The support and help from the team in 10 of 10 I love this app

Won’t open, very glitchy

It won’t open

You can’t get ahold of anyone at customer service

Bad app

My dealership is switching companies

Terrible app

Never works properly

It’s useless

Needs an overhaul

App gives me notifications sometimes and sometimes not

I can’t do anything from my phone

It’s just a rotation tool that has zero functionality other than to be on a list

App always force closes about once a week and I have to reinstall

This is my 10th time reinstalling it and logging back in

Just a mess

Does not open anymore

I just did the update today and the app is not opening for me or any of my coworkers

Not working with update

Just did the update and now it’s not working

Now it just crashes without loading

Just updated it did all it does it instantly crash

Very organized

The app is very user friendly and lets me know when my time is up

Our sales floor has definitely seen improvement since we started using the next up!

Dealership

We use it all the time and we love it

Thank you for making this easy and painless to use

To much glitches

I have to delete and reinstall it every time I want to use it

App is terrible

Worst faulty app ever

Have to trash and download everyday

Decent app

It works for what it is

But I’d like a way to mute notifications from within the app so I’m not getting alerts from my managers when I’m off

Overall

Amazing product and helps keep our team organized and setup for the day

If your looking for an efficient and effective way to keep you team in point at all time!

Crashes all the time

This is like my 10th time redownloading the app cause it constantly crashes

Straight dog water

Don’t get this app

I’d rate it Zero stars if it was an option

This app is extremely buggy and horribly laid out

Those “updates” don’t even fix anything

Either delete this app or make it better

Extremely frustrating and disappointing

Super bad

Bad application

Kind of buggy

Buggier than a back swamp in the Mississippi summer

Android device

On android devices you don’t get notification when it’s power rotation or they take you down

Fabulous App

Fantastic, friendly and enjoyable to use app

Absolutely love this App

This app is great!

Super handy to have on the lot & monitoring everyone

No glitches & easy to use

Natasha Rowles

Lexus Carlsbad

Great app

Without the nextup I wouldn’t know how to handle our traffic

Thanks for the application

Easy access easy to manage easy to watch

Thanks for watching out for me and making my work easier

Over decade of experience

I don’t know how to sum it up

This is the worst application I’ve ever used

It’s horrible for my paycheck

I even upgraded my cellular plan to the best 5g there is with a $1000 iPhone and all I did was waist my money

I just wanted to update my review I’m quitting my job because of this app

Good app if it worked

Always crashing, freezing, glitching, and not working as designed

When it rarely works, the app is very useful

Downfall of sales

What ever happened to the good ol days of upping customers

Effort=Earnings

Plan your phone calls throughout the day and be on the lot for the rest, is it that difficult?

Leads to awkward confrontation with the customer

“sorry mr customer, let me find you the next available salesman even though I’m standing here twiddling my thumbs”

App never works

I can never get the app to work on my mobile and consistently tells me it can not recognise my mobile

Bring back countdown timer

My dealership is fairly busy

I need an app to help maximize my time

The countdown feature was extremely helpful

Please bring it back

Dissapointed

All my colleagues agree the reverse timer is better

New update 👎🏼

Please bring back the timer that counted down how long someone had left and take away the clock!

Also, I can no longer get a staff members phone number from within the app

That was a great feature!

Why you make work harder

The app use to tell us when we would rotate at work

Now the new app doesn’t tell us anything of the sort

Horrible

Horrible and buggy app

Worst app in the world

Most buggy app I have ever had

I have to use this app as my job requires us to use it

But I have to click something 10-20 times for it to react

Horrible app

Don’t recommend it

Appalling mobile interface

I’ve been trying to use NextUp on my phone and it’s just been atrocious

Most of the pages freeze the app and you are unable to do anything

Just have to close it and start again each time

So frustrating!!!!!

App is trash

Hire new Devs and make sure your product works before pitching it as if it’s a top tier product

Not good

It doesn’t work properly

Not good enough

Good concept, but not practical, needs more work

Can't make an account

When I put in my home number or mobile number it's says this numbers is not valid

Apple Watch app

Dark mode option

Advanced analytics dashboard

Auto refresh feature

Countdown timer feature

Reverse timer is better

Bring back the timer that counted down

Take away the clock

Ability to get staff members phone number from within the app

App used to tell us when we would rotate at work

Mute notifications from within the app