DriveCentric User Reviews

DriveCentric
DriveCentric
DriveCentric, Inc.

Customer Experience

Positive experience38.6% of reviews
Neutral10.1% of reviews
Negative experience51.3% of reviews

~ Based on 158 written reviews from the US App Store.

What users say

Is DriveCentric Safe?

DriveCentric appears safe based on user ratings. AppsHunter Safety Score for DriveCentric is 92/100.

This assessment is based on 7,942 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.4% of ratings point to a safe experience
2.6% of ratings suggest some concerns
7.0% of ratings point to a risky experience

~ Based on 7,942 App Store ratings for DriveCentric.

Is DriveCentric Legit?

DriveCentric appears to be a legitimate app. AppsHunter Legitimacy Score for DriveCentric is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great !!!

Amazing!!!!

THESE

UPDATES!

DriveCentric is a Force Multiplier

It is a great CRM system. I personally love it.

However, it comes with certain nuances.


Foremost at the top, the so-called expert users/admin and the bottom the real users need to be in harmony to get maximum advantage of this, very nice CRM and a great support team.

If they are not in harmony, Weak / incompetent expert users/admin become a nightmare and a source of frustration, nullifying the strengths of this CRM.
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Chlen

It’s an awesome crm app to use. It’s really user friendly

My video uploading

I’ve shot videos and then they won’t upload. I’m losing time if I have retake a personalized video.

Terrible CRM

Soooo many flaws. Not designed to help salespeople sell cars
and maintain their customer base. Set up for monitoring activity and micromanagement

Doesn’t work properly

85% of the time it does not work correctly, there are updates regularly that temporarily fix issues until the next update that then causes more issues. Really an ongoing issue.

Video upload

Constant issue with video upload! Contacted support multiple times, same issue, no solution! Other than that, love the app.

Force multiplier

I have been working with other CRM‘s for almost 20 years; this definitely is the best one.

However, there is a cliché, it is good for those who want to go for an extra mile, work hard and intelligently to produce more. The biggest handicap is when management/admin start putting breaks! it should be used as an open floor, up for grabs.

One thing definitely needs improvement, the depiction of closing ratios is lopsided.
There should be a way to cancel out Bad leads. So that they are not counted against users. I’m sure there must be a way, admin needs to learn that.
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Inconsistent

It would appear as though someone who has never worked in the car business created this. There are a lot of inconsistencies that need to be addressed.

Best CRM in the market

I’ve worked with many CRMs in my 20 years in the Automotive industry
Drive Centric is by far the best

Centric

Love DriveCentric, Its a very dynamic system.

Annoying

This is the tenth time this app has asked me to rate it this week. Sad and thirsty. Also this week, DriveCentric, Inc emailed me asking for (you guessed it) another survey rating their app. I completed it and had the chance to give them a zero. About ten minutes later, they called me to give them a verbal survey. They demanded I explain the rating. When I told them this was the only iOS app that asks multiple times in a day to rate it, they made excuses about that was the App Store/Google Play Store policy and there was not a way for them to change that. After hanging up with them, a simple Google search gave me the API name and basic documentation on a way to limit the number of app ratings by up to three times in a 365 day period. I copied and pasted it back to them. Since then, I have been repeatedly asked to rate the app. Until they can respect their user’s time, they get 1 star from me(I wish I could give them 0 stars). Josh Overbeck you should be ashamed to have your name associated with this product. Don’t you ever email me again.
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Video upload

Video uploads too slow

App gets frozen / video quality is horrible.

The app honestly needs to be rebuilt from the ground up. Whoever created it should try using it as a salesperson for at least one day to see the issues firsthand.

Whenever I try to upload a video longer than two minutes, the app freezes. It doesn’t even give me the option to crop the video—it just gets stuck on the same screen and becomes completely unresponsive.

I’m using a newer iPhone, the app is fully updated, and I know the usual troubleshooting steps such as restarting the phone or deleting and reinstalling the app. However, this is clearly an issue with the app itself, not the device.

This bug makes it very difficult to do my job efficiently, especially when sending vehicle walkaround videos to customers.
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I hate it

I hate it

Annoying

This is the fourth time this app has asked me to rate it this week. Sad and thirsty. Also this week, DriveCentric, Inc emailed me asking for (you guessed it) another survey rating their app. I completed it and had the chance to give them a zero. About ten minutes later, they called me to give them a verbal survey. They demanded I explain the rating. When I told them this was the only iOS app that asks multiple times in a day to rate it, they made excuses about that was the App Store/Google Play Store policy and there was not a way for them to change that. After hanging up with them, a simple Google search gave me the API name and basic documentation on a way to limit the number of app ratings by up to three times in a 365 day period. I copied and pasted it back to them. Since then, I have been repeatedly asked to rate the app. Until they can respect their user’s time, they get 1 star from me(I wish I could give them 0 stars). Josh Overbeck you should be ashamed to have your name associated with this product. Don’t you ever email me again.
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Excellent Customer Relations Portal

Drive Centric is above and beyond its years for CRM management

DC

Very complicated

Phone camera

Once you measure it in the settings and then try to take it in a horizontal orientation it just becomes weird. Also, if you do not have the option activated then once you do horizontal, your picture from the front camera comes upside down.