Doesn’t work properly
85% of the time it does not work correctly, there are updates regularly that temporarily fix issues until the next update that then causes more issues. Really an ongoing issue.
Video upload
Constant issue with video upload! Contacted support multiple times, same issue, no solution! Other than that, love the app.
Force multiplier
I have been working with other CRM‘s for almost 20 years; this definitely is the best one.
However, there is a cliché, it is good for those who want to go for an extra mile, work hard and intelligently to produce more. The biggest handicap is when management/admin start putting breaks! it should be used as an open floor, up for grabs.
One thing definitely needs improvement, the depiction of closing ratios is lopsided.
There should be a way to cancel out Bad leads. So that they are not counted against users. I’m sure there must be a way, admin needs to learn that.
However, there is a cliché, it is good for those who want to go for an extra mile, work hard and intelligently to produce more. The biggest handicap is when management/admin start putting breaks! it should be used as an open floor, up for grabs.
One thing definitely needs improvement, the depiction of closing ratios is lopsided.
There should be a way to cancel out Bad leads. So that they are not counted against users. I’m sure there must be a way, admin needs to learn that.
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Inconsistent
It would appear as though someone who has never worked in the car business created this. There are a lot of inconsistencies that need to be addressed.
Best CRM in the market
I’ve worked with many CRMs in my 20 years in the Automotive industry
Drive Centric is by far the best
Drive Centric is by far the best
Centric
Love DriveCentric, Its a very dynamic system.
Annoying
This is the tenth time this app has asked me to rate it this week. Sad and thirsty. Also this week, DriveCentric, Inc emailed me asking for (you guessed it) another survey rating their app. I completed it and had the chance to give them a zero. About ten minutes later, they called me to give them a verbal survey. They demanded I explain the rating. When I told them this was the only iOS app that asks multiple times in a day to rate it, they made excuses about that was the App Store/Google Play Store policy and there was not a way for them to change that. After hanging up with them, a simple Google search gave me the API name and basic documentation on a way to limit the number of app ratings by up to three times in a 365 day period. I copied and pasted it back to them. Since then, I have been repeatedly asked to rate the app. Until they can respect their user’s time, they get 1 star from me(I wish I could give them 0 stars). Josh Overbeck you should be ashamed to have your name associated with this product. Don’t you ever email me again.
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Video upload
Video uploads too slow
App gets frozen / video quality is horrible.
The app honestly needs to be rebuilt from the ground up. Whoever created it should try using it as a salesperson for at least one day to see the issues firsthand.
Whenever I try to upload a video longer than two minutes, the app freezes. It doesn’t even give me the option to crop the video—it just gets stuck on the same screen and becomes completely unresponsive.
I’m using a newer iPhone, the app is fully updated, and I know the usual troubleshooting steps such as restarting the phone or deleting and reinstalling the app. However, this is clearly an issue with the app itself, not the device.
This bug makes it very difficult to do my job efficiently, especially when sending vehicle walkaround videos to customers.
Whenever I try to upload a video longer than two minutes, the app freezes. It doesn’t even give me the option to crop the video—it just gets stuck on the same screen and becomes completely unresponsive.
I’m using a newer iPhone, the app is fully updated, and I know the usual troubleshooting steps such as restarting the phone or deleting and reinstalling the app. However, this is clearly an issue with the app itself, not the device.
This bug makes it very difficult to do my job efficiently, especially when sending vehicle walkaround videos to customers.
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Response from developer
Thank you for the feedback! Can you please write in to Chat support so that we can speak directly - request Jonathan Schultz please 🙏
I hate it
I hate it
Annoying
This is the fourth time this app has asked me to rate it this week. Sad and thirsty. Also this week, DriveCentric, Inc emailed me asking for (you guessed it) another survey rating their app. I completed it and had the chance to give them a zero. About ten minutes later, they called me to give them a verbal survey. They demanded I explain the rating. When I told them this was the only iOS app that asks multiple times in a day to rate it, they made excuses about that was the App Store/Google Play Store policy and there was not a way for them to change that. After hanging up with them, a simple Google search gave me the API name and basic documentation on a way to limit the number of app ratings by up to three times in a 365 day period. I copied and pasted it back to them. Since then, I have been repeatedly asked to rate the app. Until they can respect their user’s time, they get 1 star from me(I wish I could give them 0 stars). Josh Overbeck you should be ashamed to have your name associated with this product. Don’t you ever email me again.
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Excellent Customer Relations Portal
Drive Centric is above and beyond its years for CRM management
DC
Very complicated
Phone camera
Once you measure it in the settings and then try to take it in a horizontal orientation it just becomes weird. Also, if you do not have the option activated then once you do horizontal, your picture from the front camera comes upside down.
Great
User friendly & Super Essy
Videos wont upload
It takes all day to send a video regardless of wifi/cellular/different networks etc for whatever reason it wont work as it should Its been this way the better part of a month
Literally doesn’t work, is massively hampering my work life
Says API error infinitely. Can’t send messages or view profiles, most of the time can’t even log in. Awful disaster
Salesman
Can’t view the deal number
Salesman
What a beautiful CRM it is!
Annoying
Every time I use the app it asks for me to rate it. I was generous with 5 star reviews, however going forward it will be 1 star. Stop annoying your users.
