Service Snap 2.0

Service Snap 2.0

by Reynolds & Reynolds

57 ratings
29 reviews
Free

Details

  • Released
  • Updated
  • July 19, 2023
  • September 17, 2025

Features

Service Snap 2.0 screenshot #1 for iPhone
Service Snap 2.0 screenshot #2 for iPhone
Service Snap 2.0 screenshot #3 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This app helps dealership personnel communicate recommended vehicle services to customers using photos and videos. It enhances transparency by detailing vehicle condition and repair needs, storing media with the repair order for future reference. Improve customer communication and streamline service appointments.

Communicate recommended service visually
Send photos and videos of vehicle condition
Detail repair needs and recommendations
Store media with repair orders
Enhance customer communication
Streamline service appointments
Show original description

What's New in Service Snap 2.0

1.7.5

September 17, 2025

Bug fixes & improvements

User reviews

Horrible

This app make me want to throw my phone at the wall. Constantly glitching, deleting or simply not sending videos. I can’t even imagine how much money this app has cost me. Zero stars.

No patches or support

R&R is the king of killing a technicians efficiency. No updates or improvements are ever made to the app to help the technicians. Requires your to login for every vehicle that needs an mpi.

Lame ahh app

You would think my job spends money on ts because it works. Hardly works sometimes rags don’t appear can’t upload deletes images and is straight up trash. Give me a bigger headache than my actual job

Fast & easy to use

Great app!

Literally trash in every aspect

Uploads are slow even with the company provided fiber optic WiFi services. Mid video making it will glitch out and I have to start all over again. App asks me to log in every time I need to make a video for a customer car. This app is the worse and makes my job as a flat rate tech more difficult to be efficient. This app is not efficient…
Show more

Developer apps

FAQ

What does Service Snap 2.0 do?

Service Snap 2.0 is designed to help dealership personnel communicate recommended services for a customer's vehicle. It allows users to send photos and videos detailing the vehicle's condition and the necessity of recommended repairs directly to the customer.

How does this app improve communication with customers?

By enabling the sharing of visual evidence like photos and videos of the vehicle's condition, the app provides a clear and transparent way to explain why certain repairs are recommended. This visual communication can build trust and help customers understand the service needs.

Is Service Snap 2.0 compatible with other systems?

Yes, Service Snap 2.0 is designed to work with the Reynolds Retail Management System. This integration ensures that the visual information captured is stored directly with the relevant repair order for easy access.

What are the benefits of using Service Snap 2.0 for technicians and service advisors?

Technicians and service advisors can use this app to communicate more effectively with customers, leading to a better understanding of vehicle needs. It also helps to keep service appointments moving quickly by providing clear, visual explanations for recommended work.