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Service Snap 2.0

Service Snap 2.0

by The Reynolds and Reynolds Company and its affiliates

85 ratings
32 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • July 19, 2023
  • August 21, 2026

Features

Developer

The Reynolds and Reynolds Company and its affiliates
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About

This app helps dealership personnel communicate recommended vehicle services to customers using photos and videos. It enhances transparency by detailing vehicle condition and repair needs, storing media with the repair order for future reference. Improve customer communication and streamline service appointments.

✓Communicate recommended service visually
✓Send photos and videos of vehicle condition
✓Detail repair needs and recommendations
✓Store media with repair orders
✓Enhance customer communication
✓Streamline service appointments
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What's New in Service Snap 2.0

1.7.7

August 21, 2026

Performance and reliability improvements.

User reviews

Most RecentHighest RatedLowest Rated

Horrible

This app makes me want to throw my phone at the wall. Constantly glitching, deleting or simply not sending videos. I can’t even imagine how much money this app has cost me. Zero stars.
Billy c DicksonBilly c Dickson

Service Snap

Very easy to use. Great way to not store pictures on my personal device.
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Sucks

Never works
NiggacrispNiggacrisp

Horrible

This app make me want to throw my phone at the wall. Constantly glitching, deleting or simply not sending videos. I can’t even imagine how much money this app has cost me. Zero stars.
Billy c DicksonBilly c Dickson

No patches or support

R&R is the king of killing a technicians efficiency. No updates or improvements are ever made to the app to help the technicians. Requires your to login for every vehicle that needs an mpi.
Flat rate killaFlat rate killa
See 27 more reviews

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FAQ

What does Service Snap 2.0 do?

Service Snap 2.0 is designed to help dealership personnel communicate recommended services for a customer's vehicle. It allows users to send photos and videos detailing the vehicle's condition and the necessity of recommended repairs directly to the customer.

How does this app improve communication with customers?

By enabling the sharing of visual evidence like photos and videos of the vehicle's condition, the app provides a clear and transparent way to explain why certain repairs are recommended. This visual communication can build trust and help customers understand the service needs.

Is Service Snap 2.0 compatible with other systems?

Yes, Service Snap 2.0 is designed to work with the Reynolds Retail Management System. This integration ensures that the visual information captured is stored directly with the relevant repair order for easy access.

What are the benefits of using Service Snap 2.0 for technicians and service advisors?

Technicians and service advisors can use this app to communicate more effectively with customers, leading to a better understanding of vehicle needs. It also helps to keep service appointments moving quickly by providing clear, visual explanations for recommended work.