Archived App (Last seen on 3 Feb 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 3, 2018
  • January 2, 2024

Features

Service Snap screenshot #1 for iPhone
Service Snap screenshot #2 for iPhone
Service Snap screenshot #3 for iPhone
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About

Capture and document vehicle conditions with photos directly from your mobile device. This tool helps technicians identify repair needs and allows service advisors to share visual evidence with customers, streamlining communication and speeding up repair approvals.

Mobile photo documentation of vehicle condition
Link photos to specific repair orders
Identify and photograph repair opportunities
Share photos with customers
Streamline service approval process
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What's New in Service Snap

2.1.38

January 2, 2024

Minor bug fixes and improvements.

User reviews

<3

Love this app, 10/10

Crashes

There needs to be an update. The app crashes while taking photos, freezes when trying to select the line for the photo. I have to close the app and reopen to upload more than one photo at a time. It isn't my phone because everyone in the shop is having the same issue. Worked great weeks ago and then overnight it turned into garbage. Please fix this to make our jobs easier and quicker
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This app is it even worth the one star that I’m giving it.

I can never log into the app I consistently have to delete and reinstall the app. Photos and videos take forever to upload freezes all the time. When it works it’s works but not for long. When deleting the app and reinstalling it asks for a verification code. It gives you the option to text or email but nothing ever happens a no code received. Text support isn’t helpful either you are better off using another app/company.
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App does not work

👎

Garbage

This app is a great idea but it does not work. Rey Rey reps will sell the idea to your management. They in turn will pressure you to use it. The app will constantly crash if it loads at all. I’m a flat rate tech so if this app worked but didn’t look pretty I’d give it 5 stars. I’d even give it 5 stars if Reynolds and Reynolds stood by there product and sent me a few bucks every time this product wasted 15 minutes of my time. Fantastic Idea but terrible execution. Please make it better.
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Developer apps

FAQ

What does Service Snap do?

Service Snap allows dealership personnel to take photos on mobile devices to document the condition of vehicles. These photos are stored with the repair order, enabling easy sharing with customers to explain necessary repairs and identify potential issues.

How does Service Snap help technicians and advisors?

Technicians can use the app to find repair opportunities and take photos of specific parts or vehicle issues, linking them directly to jobs on the repair order. Service advisors can then use these photos to communicate effectively with customers, helping to explain the needed repairs and gain faster approval.

Is Service Snap free to use?

Based on the provided information, Service Snap is offered as a free application. There are no mentions of in-app purchases or subscription fees associated with its use.

What systems is Service Snap compatible with?

Service Snap is specifically designed for use with Reynolds and Reynolds' ERA-IGNITE and Advanced Service systems. It is not compatible with other dealership management systems.

How does Service Snap improve the service process?

By providing visual evidence of vehicle conditions and needed repairs, Service Snap enhances transparency in communication with customers. This clarity helps to acquire repair approvals faster, thereby streamlining the overall service process for the dealership.