FIX YOUR APP PLEASE
Freezing, glitching, crashing. UPDATE PLEASE.
almost perfect
the new update doesn’t let you save your own presets so that’s devastating but otherwise it’s pretty amazing
Fix your app - crashing every time I use it (17 pro max)
(iPhone 17 pro max) I want to use and pay for this app but it’s almost impossible to use due bugs, slowness and crashing.
Response from developer
We apologize for the inconvenience. Please, contact us through this form - https://www.dehancer.com/support We’d be happy to assist you.
You Ruined What Was Once the Best Colour Grading App
I have used Dehancer for years and honestly thought it was the best colour grading app I had ever used. I loved using it. It was simple. It was responsive. It made grading feel enjoyable.
This latest UI and UX update has completely ruined that experience.
The app is now incredibly difficult to navigate and feels painfully unresponsive. Adding a photo or video takes far too long. Basic things that used to feel effortless now feel like a chore. I genuinely went from “I love using this app” to “I hate using this app and want my money back.”
Separating photos and videos has made the whole workflow unnecessarily complicated. I just want to add a video. Skim through the timeline. Apply my film presets and grade it. That should be incredibly simple.
Instead when I skim through the timeline of a video it starts flipping through other files in the project. Why? I am trying to navigate the video I am editing. I should not be jumping between completely different files. It makes no sense and is incredibly frustrating.
Then there is exporting. If I have multiple files in a project and choose Max Resolution I get HD HD HD HD HD HD HD SD SD SD SD SD. What am I supposed to understand from that? Why is this presented this way? The entire process feels unnecessarily confusing.
The grading tools are still excellent. The app around them has become a nightmare.
I honestly cannot understand how this update made it through testing. Did anyone actually sit down and use this workflow from start to finish? Did anyone try editing multiple videos and exporting them?
Dehancer used to be an app I opened because I enjoyed using it. Now I find myself avoiding it.
Please stop adding complexity to something that was already great. The old experience had joy in it. This update has taken that away completely.
This latest UI and UX update has completely ruined that experience.
The app is now incredibly difficult to navigate and feels painfully unresponsive. Adding a photo or video takes far too long. Basic things that used to feel effortless now feel like a chore. I genuinely went from “I love using this app” to “I hate using this app and want my money back.”
Separating photos and videos has made the whole workflow unnecessarily complicated. I just want to add a video. Skim through the timeline. Apply my film presets and grade it. That should be incredibly simple.
Instead when I skim through the timeline of a video it starts flipping through other files in the project. Why? I am trying to navigate the video I am editing. I should not be jumping between completely different files. It makes no sense and is incredibly frustrating.
Then there is exporting. If I have multiple files in a project and choose Max Resolution I get HD HD HD HD HD HD HD SD SD SD SD SD. What am I supposed to understand from that? Why is this presented this way? The entire process feels unnecessarily confusing.
The grading tools are still excellent. The app around them has become a nightmare.
I honestly cannot understand how this update made it through testing. Did anyone actually sit down and use this workflow from start to finish? Did anyone try editing multiple videos and exporting them?
Dehancer used to be an app I opened because I enjoyed using it. Now I find myself avoiding it.
Please stop adding complexity to something that was already great. The old experience had joy in it. This update has taken that away completely.
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Películas não carrega no meu iPhone 16 pro Max
Na parte de filmes( películas) não aparece as opções de película para mim… a ferramenta está vazia … como corrigir isso?
Response from developer
É possível que alguns filtros estejam selecionados no menu Films, e por isso ele esteja aparecendo vazio. Por favor, verifique isso. Se o problema persistir, entre em contato conosco pelo e-mail support@dehancer.com com uma descrição detalhada do problema.
