Del User Reviews

Del-One FCU
Del-One FCU
Del-One Federal Credit Union

What users say

Top reviews

Well the App isn’t working

Well, for the past 2-3 weeks I can’t use the app, it just shows a white screen…would love to submit an issue but yah know, app doesn’t work.

Broken App

Can’t even load the app to look at my account. Just a constant white screen.

not working

used to work very well but the app suddenly is not working for me like at all. just a white screen at launch.

Don’t bank with them!!

Worst customer service ever biggest mistake I made making them my primary bank they save yourself the frustration someone needs to start a class action lawsuit!!!!!

Regret getting this loan

I regret getting this loan from Del-One. Wish I could go back to Truist! What difference does it make what external account I’m using? Just let me make the payment! This is absolutely atrocious!

Latest update 👎🏼

Latest update has the app crashing more than opening, and the Face ID isn't working at all.

Newest update 8/25/23

WTH???? Where is landscape?

Scamners

Where’s my car title scamners banking people

Unable to login

I'm trying to login my account online and I can't receive code to my phone number or email to access it,this has been happening since I got the account open

New update crashes

The new update crashes every time it tries to read my face. There is no where to report the issue other to write a review.

Mobile deposit takes forever

Its been a week since I deposited my check through the app and they still haven't processed it and given me my money, do your jobs people

Horrible

Absolutely the worst banking app ever. Nothing ever works. I always have to physically go to the bank and I hardly have time! ABSOLUTELY HORRIBLE

Not Really Liking New Update

Please. In settings, can you allow us to edit the snapshot feature and each individual account review page so we can switch the Ledger Balance to display the Available Balance instead?

Decent update with issues

Overall the app works fine. Except when trying to view the Credit Card transaction history, it shows and error. This has been consistent since the app relaunched last month

Worst banking app

I’ve hated this app from the start. So many issues, so very opposite of user friendly. However, I’ve made due. Until the most recent app update. Ever since it won’t let me login. In face, as soon as I pull the app up it immediately sends an error message. I’ve deleted and redownloaded it 10+ times and nothing. It’s been almost a week of this. Happened to have some bank card issues around the same time as the update too, I’m sure that’s related. But I’m fed up. Supposedly this update was to “fix bugs” and all it’s done is screw the whole system up. I’m ready to move states just so I can drop this bank and it horrendous app. (For the record, my spouse and I have used BofA, chase, WF, Synchrony, PPal, Cap One, and even a private local bank app with less issues combined than this one)
Show more

App doesn’t work

Without notice, they cut access to all mobile banking for a full week (as if people don’t have bills to pay) for a “major” update. The app has always been subpar, doubt it will be any better after access resumes over a week later.

FIX APP

This app won’t even let me open the app with out it saying “no network or connection” & I even re downloaded the app and it’s still pop up the same thing! This app needs to get fix ASAP I can’t even check my bank balance!!!!

Horrible App

I was once able to access my account on the app and after this new update I can no longer access my account.

Horrible

App is jacked up keeps kicking me out the app, what a waste, keeps saying it fixes bug but the app is still acting stupid, don’t waste your time banking with these horrible people!

READ THIS!!!!!

The app is down because they are working on the mobile banking system, the app should start working within the next week or 2. Just relax people.