Del User Reviews
Customer Experience
~ Based on 68 written reviews from the US App Store.
What users say
Summarized from real user reviews of Del. Based on 3.7K reviews and a 4.7/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Fast and user-friendly app
- 💰Affordable banking services
- 👍Good customer service
Negative things
- 🐛Frequent app crashes and bugs
- ⚠️Unreliable mobile banking functionality
- 🔒Security issues with login and access
- 🤔Confusing and outdated UI
Is Del Safe?
Del-One FCU appears safe based on user ratings. AppsHunter Safety Score for Del is 94/100.
This assessment is based on 3,668 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 3,668 App Store ratings for Del.
Is Del Legit?
Del-One FCU appears to be a legitimate app. AppsHunter Legitimacy Score for Del is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Well, for the past 2-3 weeks I can’t use the app, it just shows a white screen…would love to submit an issue but yah know, app doesn’t work.
Can’t even load the app to look at my account. Just a constant white screen.
used to work very well but the app suddenly is not working for me like at all. just a white screen at launch.
Worst customer service ever biggest mistake I made making them my primary bank they save yourself the frustration someone needs to start a class action lawsuit!!!!!
I regret getting this loan from Del-One. Wish I could go back to Truist! What difference does it make what external account I’m using? Just let me make the payment! This is absolutely atrocious!
Latest update has the app crashing more than opening, and the Face ID isn't working at all.
WTH???? Where is landscape?
Where’s my car title scamners banking people
I'm trying to login my account online and I can't receive code to my phone number or email to access it,this has been happening since I got the account open
The new update crashes every time it tries to read my face. There is no where to report the issue other to write a review.
Its been a week since I deposited my check through the app and they still haven't processed it and given me my money, do your jobs people
Absolutely the worst banking app ever. Nothing ever works. I always have to physically go to the bank and I hardly have time! ABSOLUTELY HORRIBLE
Please. In settings, can you allow us to edit the snapshot feature and each individual account review page so we can switch the Ledger Balance to display the Available Balance instead?
Overall the app works fine. Except when trying to view the Credit Card transaction history, it shows and error. This has been consistent since the app relaunched last month
I’ve hated this app from the start. So many issues, so very opposite of user friendly. However, I’ve made due. Until the most recent app update. Ever since it won’t let me login. In face, as soon as I pull the app up it immediately sends an error message. I’ve deleted and redownloaded it 10+ times and nothing. It’s been almost a week of this. Happened to have some bank card issues around the same time as the update too, I’m sure that’s related. But I’m fed up. Supposedly this update was to “fix bugs” and all it’s done is screw the whole system up. I’m ready to move states just so I can drop this bank and it horrendous app. (For the record, my spouse and I have used BofA, chase, WF, Synchrony, PPal, Cap One, and even a private local bank app with less issues combined than this one)
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Without notice, they cut access to all mobile banking for a full week (as if people don’t have bills to pay) for a “major” update. The app has always been subpar, doubt it will be any better after access resumes over a week later.
This app won’t even let me open the app with out it saying “no network or connection” & I even re downloaded the app and it’s still pop up the same thing! This app needs to get fix ASAP I can’t even check my bank balance!!!!
I was once able to access my account on the app and after this new update I can no longer access my account.
App is jacked up keeps kicking me out the app, what a waste, keeps saying it fixes bug but the app is still acting stupid, don’t waste your time banking with these horrible people!
The app is down because they are working on the mobile banking system, the app should start working within the next week or 2. Just relax people.
