Doesn’t work when needed
I was trying to book a ticket from airport to railway station, everything went fine, the payment got deducted but then i got a notification that the booking was unsuccessful. happened twice, then i loaded the wallet and tried, but same notification after doing payment. When i asked on the counter they said it doesn’t work for airport line which is not true since i have used it in past for the same route. They are not even trained properly. The app is unreliable.
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TThenoobtechie
Full of glitches
This app is so disappointing that it fails to perform the primary function it was made for, especially when you are in a hurry.
When you are already in a hurry in the morning, the last thing you need is the app that glitches, won’t let you enter the metro premises and ultimately makes you late for your work.
Metro cards are much better, not Airtel cards, they are on another level of scam as well.
When you are already in a hurry in the morning, the last thing you need is the app that glitches, won’t let you enter the metro premises and ultimately makes you late for your work.
Metro cards are much better, not Airtel cards, they are on another level of scam as well.
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PBParvesh Kumar Bharti
The application not getting updated asap after exiting the gate
This issue I have faced multiple times when using VIRTUAL SMART CARD where the application does not get updated even if the mobile is receiving 5G internet and not disconnected.
Later i have to visit the help kiosk and after scanning the QR sometimes it gets fixed but most of the times i have to visit the kiosk multiple times (also during rush hours) .
It is better to use PHYSICAL SMART CARD as VIRTUAL SMART CARD is a waste if it does not properly work.
Later i have to visit the help kiosk and after scanning the QR sometimes it gets fixed but most of the times i have to visit the kiosk multiple times (also during rush hours) .
It is better to use PHYSICAL SMART CARD as VIRTUAL SMART CARD is a waste if it does not properly work.
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005_Mack
Getting Worse
This app used to be very good, but it keeps getting worse with every update. Recently they have made it so that you can only pay using upi by writing your upi id and sending a request. Such a stupidly complicated system for no reason. Earlier we could just pay directly via a upi app. They introduce dumb new features like this every update. Please fire the developers and hire a new team.
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@@Sierra019
Too many side features
This app lost its true purpose. Now you can book hell lot of other stuff, making the app super heavy and requiring strong internet connection. During on the go journey, it Takes a minute to load station list. Earlier it used to work seamlessly.
Poor update.
Poor update.
PSPratyaksh Somani





