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Your app sucks
App not accepted at all store
Response from developer
Thank you for sharing this, and Iâm very sorry for the frustration and poor experience you had with your advance order and with the way you were treated in the store. All Deli Delicious locations are set up to receive orders placed through the app, so your order should have been visible and handled at the store; it sounds like there may have been an issue at the store level in this case, and weâll be addressing that with the team. The dismissive interaction you described is not the level of service we expect from our staff, and we appreciate you bringing it to our attention so we can coach and correct.
App and website DO NOT WORK
On the app, I am trying to reset my password and after clicking on the link in the email, the webpage NEVER loads.
I want to order online or through the app so I can take advantage of the deli delicious promotion thatâs starts today, which requires to order online, but I canât!
Please get someone to fix this!
Response from developer
Thank you for taking the time to share this feedback, and weâre truly sorry for the frustration youâve experienced with our website and app. We do actively log and report issues like the ones you described to our app and web development team so they can investigate and resolve them as quickly as possible. In the meantime, please ensure youâre connected to a stable WiâFi or cellular network and that you have the most upâtoâdate version of the Deli Delicious app installed, as this can often resolve loading and password reset problems. You are able to reach us at guestcomment@deli-d.com with more questions.
Sandwich
Response from developer
Glad to hear you love our sandwiches!
Amazing app
Response from developer
We are so glad to here this! There has been lots of improvements in the app!
App Broken still!
Response from developer
Hello! Please reach us at 559-435-5305 or guestcomment@deli-d.com and we are more than happy to help with any issues within the app! there has been many improvements within the app and we would love to show them to you!
Updates
Response from developer
Hi Hungrygirl1, We are happy to hear you are enjoying our app and all the new features!
App is broken
But now the mobile browser doesnât work either after several month hiatus. I literally canât sign in to order which is required for online ordering
Response from developer
Hi naterpotatoers, sorry to hear you are having issues. Our app has been updated like many other companies due to fraudulent accounts. if you are having issues creating or accessing an account please email us at guestcomment@deli-d.com. We would love to make this right!
Great sandwich
Response from developer
Thank you for being a Loyal Customer.
New features
Response from developer
Hi Hungrygirl1, We are happy to hear you are enjoying our app and all the new features!
Wonât save passwords on Iphone
Response from developer
Thank you for your feedback, and weâre really sorry to hear about the issues youâve encountered with saving passwords and logging into the app. We understand how frustrating this must be, especially when you're unable to access your account and place orders. We are actively looking into this issue and are working closely with our website team to resolve the problem. In the meantime, we recommend clearing the app cache or reinstalling it, which can sometimes help with login issues. Please also ensure that your email is verified for a smoother login experience. We truly hope that you wonât face this issue again in the future, and weâre committed to improving the app to provide a better experience. If you could share more details or your contact information, weâd be happy to assist you further.
Can't sign in.
Response from developer
Would you mind providing your contact details or any error messages youâre receiving? This will help us investigate your account more effectively and get you back in as quickly as possible.
Many Login Issues
Response from developer
Thank you for sharing your feedback, and weâre really sorry to hear youâre having trouble logging in and when youâre unable to access your coupons. Could you please make sure your email address is verified in the app? Sometimes, the app requires a bit more information than the website, which could be causing the login trouble. If the problem persists, would you mind providing your contact details or any error messages youâre receiving? This will help us investigate your account more effectively and get you back in as quickly as possible.
How do you break your own app this bad?
Response from developer
Thank you for your feedback! Weâre sorry to hear that youâre having trouble with the app. The current version includes several new features, and weâre always working to enhance the experience. To ensure you can access the menu and place orders, please make sure your email is verified. You can also view the menu without needing to log in. If youâre still having trouble logging in, weâd love to help you further. Could you please provide your contact details or any specific issues youâre encountering while trying to log in? This will help us investigate your account and resolve the issue as quickly as possible. Thank you for your patience.
Cannot reset password
Response from developer
Thank you for your feedback, and we apologize for the frustration you've experienced with resetting your password. We understand how important it is to access your account and your points balance. To assist you further, could you please provide your email address? This will allow us to double-check your account and help resolve the issue as quickly as possible. Weâll be happy to work with you directly to get this sorted out. Thank you for your patience, and we look forward to helping you regain access to your account!
Bad App Design
AND THEN ON TOP OF THAT THEY DELETED MY ACCOUNT RANDOMLY AND NOW I HAVE NO POINTS.
Iâm mad.
Response from developer
Hi Borch-Taken, Sorry to hear you were having so many issues with your account. If you reach out to us at guestcomment@deli-d.com, we would be more than happy to investigate your account and see what we can do to get you ordering again! We have enhanced many features within the app for easier navigation and ordering!
App is horrible
Response from developer
Hi Hanshs, I'm sorry to hear you are having difficulties logging in. if you reach out to guestcomment@deli-d.com, one of our support reps would be more than happy to assist and logging you in and answering any questions!
The app that isnât
Response from developer
Hi Dragonsmonk, Sorry to hear you were having difficulties! We have a support team available for all concerns at guestcomment@deli-d.com! We hope you give us a second try and realize the strives we have been making!
Rewards
Response from developer
Hi Clymax, In order to earn points, you need to enter your phone number or scan your Deli Delicious App at any participating Deli upon purchase or login at the Deli Delicious APP prior to placing your order. If a store doesnât have a scanner, you should inform your phone number upon purchase. If you have the receipts to those visits you can contact us as guestcomment@deli-d.com and we can get those points added!
