Deliveroo Rider User Reviews

Customer Experience

Positive experience36.2% of reviews
Neutral9.7% of reviews
Negative experience54.1% of reviews

~ Based on 638 written reviews from the US App Store.

Is Deliveroo Rider Safe?

Deliveroo Rider appears safe based on user ratings. AppsHunter Safety Score for Deliveroo Rider is 90/100.

This assessment is based on 241 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.5% of ratings point to a safe experience
2.9% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 241 App Store ratings for Deliveroo Rider.

Is Deliveroo Rider Legit?

Deliveroo Rider appears to be a legitimate app. AppsHunter Legitimacy Score for Deliveroo Rider is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Xona

Delivery addresses are not shown on Stacked orders, every rider what’s to know where they are going. Please rectify

Poor

I work for Deliveroo. And I have a check-in problem. And I have to keep reaching support. Just to disable the check-in for each order. It’s annoying especially attempting all diagnostics and troubleshooting tips and advices and nothing is successful. This is bad.
Deliveroo got to change this. Or have an alternative to this issues. Am not the only one affected.
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unwanted sounds

The app doesn't respect my phone's silent mode, nor does it disable app sounds in the phone's settings, causing disturbance. Furthermore, it uses music sounds instead of notification sounds.

Good

Good one.

Pay is not enough

The pay rate is far too low for the time and physical effort , risks and daily running cost involved .

Superb

Love to do deliveries with deliveroo especially when it’s busy. No one gives pay like deliveroo

Scammers

V
Stay away guys from this biggest scam company based in the uk spend full day outside no matter when and where for 50£ to 60 £ bad experience no respect for the riders always customer right payment are very chiki 5 miles for 5£ or less so this is scam u wasting ure time and it very stressful job u always chasing the few £ for no reason before was good cause less riders but now it wasting of time
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Made an application

I have made an application since then I have been waiting. It has been over 8 weeks

Latest update

This latest update is very bad, not showing up how much you are going to be paid, with multiple orders you can’t even see where it is going. Please check and update asap

Déconnexion et notification

Deux améliorations seraient vraiment utiles pour l’application Rider :

Lorsqu’une vérification d’identité nous déconnecte, il faudrait recevoir une notification pour nous prévenir. Si nous ne sommes pas sur l’application à ce moment-là, nous pensons être toujours en ligne alors que ce n’est plus le cas, et nous ne recevons donc aucune course jusqu’à ce que nous ouvrions l’application et nous en rendions compte.

Il faudrait également améliorer le son des notifications de nouvelles courses. Il est actuellement trop faible et ressemble trop aux notifications classiques du téléphone. Un son plus fort et vraiment distinctif permettrait de reconnaître immédiatement une proposition de course et d’éviter de la manquer.

Ce sont deux améliorations simples qui rendraient l’application beaucoup plus pratique pour les livreurs.
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Zooming in

Love the app, but the only thing that infuriates me and actually affects working as a rider is the way it auto zooms out on the map when you try to leave it zoomed in mid journey. Please please remove this feature and have it how it use to be.

App got freeze

Bad experience of this app on 17 pro max. First issue i was facing app got freeze everytime while scanning order. Now after update still app got stuck on while tapping on arrived at customer address. Then I need to shut down app then it arrives othervise stuck everytime. Please resolve this issue. I never faced this kind of issue on samsung galaxy s10 which is too old. But app never gone stuck never never….
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..

2 orders for 4£ joke of the app,if you are on car you are finished,we work just to deliver their orders not to make money.

Escravidão

Faz os drivers de escravos, como todas as outras compania, uber eats e stuart

Downhill

Since Doordash buyout the app and pay has gone down the toilet. Slow, sluggish job notifications new appearance overlay on the old makes it had to see where the job is going, bring back the old developers!

Very poor

Using this app heats the phone up making it very hot compared to uber or just eat. Deffo a bug that needs sorting asap. Can’t even do work on it

new update henging apps

New update need to fix. apps heng so many times. too much slow and lots of bug issue.

Thanks customers

Add a feature that allows riders to thank customers when they leave a tip

UK government must act now

Modern slavery they don’t pay riders national minimum wage. They pay £2.90 per order riders work 10 hours for £50 shame on UK government to allow this company to do business in the country

Dishonest

You're not paying the tips. And if the customer gives a 10 tip, they only pass on 6.00, that's a robbery