Deliveroo Rider User Reviews

Customer Experience

Positive experience36.0% of reviews
Neutral9.6% of reviews
Negative experience54.4% of reviews

~ Based on 655 written reviews from the US App Store.

Is Deliveroo Rider Safe?

Deliveroo Rider appears safe based on user ratings. AppsHunter Safety Score for Deliveroo Rider is 90/100.

This assessment is based on 241 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.5% of ratings point to a safe experience
2.9% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 241 App Store ratings for Deliveroo Rider.

Is Deliveroo Rider Legit?

Deliveroo Rider appears to be a legitimate app. AppsHunter Legitimacy Score for Deliveroo Rider is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great App

Overall Great App

New updates.

This update has completely ruined what was previously a fast and efficient app. The unnecessary recipe scanning, broken check-in tags, constant freezing, repeated refreshes, and painfully slow customer chat/calls are seriously delaying deliveries.

The forced translation feature is another unnecessary step that wastes time. Stop complicating a system that worked perfectly fine before and bring back the older, faster, simpler version ASAP.
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Regarding alcohol

Before the update we can the what is the product about is that i mean alcohol or sigrate or medicine. So i i can’t see before i arrive the location

Younis

Ghori

Notification only pops up

After the latest update notification pops up but unable to see order details it comes after few pops up

Bad update

App is no longer showing delivery pops up on screen for one second then disappears only getting noise as notifications when check nothing on app and the one second it does show before disappears just shows decline not accept and getting a message also saying can’t go offline you should complete this delivery but nothing on screen which delivery and or didnt accept any delivery so what is going on restarted phone deleted app reinstalled still same issue
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App not working well

This app last version is not working properly some time not showing notifications on screen just listening tone some time when open screen not showing on screen and before was very clear to understand customer location now it is very poor quality can’t understand

Respect

Hi delivery we are all riders not happy with new update we can’t see any age restriction items before we accept the order. Please can you go for the previous old update? That was very simple and very easy thank you.

You wasting time

M

Driver

The latest update is terrible; this system is very bad to work with.

Address on MultiDrop

With this new update, we can no longer see the delivery addresses before accepting a route, as we could before. This makes it much more difficult to decide whether we want to take a route or not. Please bring this feature back, as it was very helpful for drivers.

It’s good, way better than Uber Eats and the rest

I like it. Don’t get me wrong, Deliveroo is not easy money. It’s actually ‘hard money’. However it’s good. It follows free market principals, it’s very popular, very efficient and I like the way I can use the knowledge of supply and demand to increase my earnings.


Don’t expect it to be easy or simple. Deliveroo are a strict partner to work with who are very very serious about getting the job done. However if you respect them, for the most part you can make a good living off it. However don’t expect to be quite as rigid as typical employers, since you don’t have the same protections as paye workers have.


However if you value freedom and honest work, you can make a good living from this company.
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Oxford rider

On Sunday morning, for exactly the same distance and same time, a McDonalds delivery with Uber was £10.50 and Deliveroo was paying £6.88.

awful recent update

revert back to previous version. awful update.

Excellent Delivery

Its too good for us

Latest update

It is absolutely rubbish and made it so hard and confusing to work with .

Buggy

They changed the order getting screen and its buggy once click on notigfication of order placed screen didnt show

Xona

Delivery addresses are not shown on Stacked orders, every rider what’s to know where they are going. Please rectify

Poor

I work for Deliveroo. And I have a check-in problem. And I have to keep reaching support. Just to disable the check-in for each order. It’s annoying especially attempting all diagnostics and troubleshooting tips and advices and nothing is successful. This is bad.
Deliveroo got to change this. Or have an alternative to this issues. Am not the only one affected.
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unwanted sounds

The app doesn't respect my phone's silent mode, nor does it disable app sounds in the phone's settings, causing disturbance. Furthermore, it uses music sounds instead of notification sounds.