Dell Help a Customer

Dell Help a Customer

by Dell Inc.

6 ratings

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
Rating summary
6
0
0
0
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Details

  • Released
  • Updated
  • September 29, 2017
  • March 29, 2024

Features

Dell Help a Customer screenshot #1 for iPhone
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About

This mobile application allows internal employees and approved partners to assist customers by capturing feedback and issue details. It provides a direct connection to existing customer service and support channels.

Customer feedback capture
Issue detail recording
Connects to support flows
Mobile customer assistance
Partner access
Show original description

What's New in Dell Help a Customer

2.4

March 29, 2024

Bug fixes and performance improvements

Developer apps

FAQ

What is Dell Help a Customer used for?

Dell Help a Customer is used by internal employees and approved partners to capture customer feedback and issue details. It then connects this information to Dell's existing customer service and support processes.

Who can use Dell Help a Customer?

The app is designed for internal Dell employees and approved partners. It empowers them to take action on behalf of customers.

Is Dell Help a Customer free to use?

Yes, Dell Help a Customer is available for free. It is listed as a free application with no mention of in-app purchases or subscription costs.

What devices does Dell Help a Customer support?

Dell Help a Customer is supported on iPhone and iPod devices. It is designed for mobile use on these platforms.

How often is Dell Help a Customer updated?

The latest version of Dell Help a Customer, 2.4, was released on March 29, 2024. This indicates the app is actively maintained and updated.

What is the age rating for Dell Help a Customer?

Dell Help a Customer has an age rating of 4+. This means it is suitable for users of all ages, with no mature content.

Does Dell Help a Customer have ads?

No, Dell Help a Customer does not contain advertisements. The app is listed as having no ads, providing an uninterrupted user experience.

What is the user sentiment for Dell Help a Customer?

Based on the limited data, Dell Help a Customer has received a perfect rating of 5.0 stars from 6 ratings, suggesting very positive user sentiment among its users.