Doesn’t work
Response from developer
Sorry it’s not working for you. If you let us know what went wrong, we’ll help you get it working. We read and answer every message.
ok
Response from developer
Hi, thanks for the kind words about the denoising and sorry for the trouble with saving. Please check the Files app → On My iPhone → Denoise.FX. When “Files” is selected as the destination, processed files are saved there. For videos imported from your photo library, selecting “Album” saves the result directly to Photos. It’s possible the file was saved without a clear confirmation. We’re looking into this and will make it easier to see when saving is complete and where to find your files. If you can’t find your saved files, please contact us through the app: Menu → Contact us. We’ll help you figure out what’s happening. We read and reply to every message.
What the hell
No upgrade
Response from developer
Hi, thank you for your purchase and sorry for the inconvenience. Please update the app to version 2.0 or later - we've improved a number of features there. If you purchased Premium, it should already be active. If the Get Pro button is still showing, please tap Restore Purchases in the app menu to refresh your Premium status. If anything still doesn't work as expected, please contact us via Contact Us in the app and we'll help get it resolved.
Missing Denoise setting
Response from developer
Hi, thank you for your support and for taking the time to share this, we really appreciate it. We've improved the settings logic in version 1.9, please update and give it another try. If it still happens after updating, contact us via Contact Us in the app with your device model, iOS version, and details of the issue. We'll dig into it.
