Doesn’t work
Response from developer
Sorry it’s not working for you. If you let us know what went wrong, we’ll help you get it working. We read and answer every message.
ok
Response from developer
Hi, thanks for the kind words about the denoising and sorry for the trouble with saving. Please check the Files app → On My iPhone → Denoise.FX. When “Files” is selected as the destination, processed files are saved there. For videos imported from your photo library, selecting “Album” saves the result directly to Photos. It’s possible the file was saved without a clear confirmation. We’re looking into this and will make it easier to see when saving is complete and where to find your files. If you can’t find your saved files, please contact us through the app: Menu → Contact us. We’ll help you figure out what’s happening. We read and reply to every message.
What the hell
No upgrade
Response from developer
Hi, thank you for your purchase and sorry for the inconvenience. Please update the app to version 2.0 or later - we've improved a number of features there. If you purchased Premium, it should already be active. If the Get Pro button is still showing, please tap Restore Purchases in the app menu to refresh your Premium status. If anything still doesn't work as expected, please contact us via Contact Us in the app and we'll help get it resolved.
Missing Denoise setting
Response from developer
Hi, thank you for your support and for taking the time to share this, we really appreciate it. We've improved the settings logic in version 1.9, please update and give it another try. If it still happens after updating, contact us via Contact Us in the app with your device model, iOS version, and details of the issue. We'll dig into it.
Horrible. Don’t waste your money
Response from developer
Hi Keyedup88, thanks for your review. We’re sorry about the experience. We have extensively tested our noise reduction model across a wide range of audio and generally see consistent, good results. Please contact us via the in-app Contact Us form, and we’ll investigate and help you remove the noise from your audio files. Regarding the “sample attempt before requiring purchase”: you don’t need to pay to try the app. You can open any audio or video file and preview and evaluate the denoised result for free. No subscription is required for this. We strive to be as transparent and honest as possible with our users.
Catch a gaslighter
Response from developer
Thank you for sharing this - we’re truly sorry you had to go through something like that. It means a lot to us that the app was able to help you hear things more clearly when you needed it most. Wishing you all the best, and we appreciate your kind words.
Life is being threatened
Response from developer
Hi Toni, Thank you for reaching out, and we’re very sorry to hear about the difficult situation you’re experiencing. To clarify, Denoise.FX is designed to remove background noise from existing audio or video recordings. The app doesn’t offer real-time noise cancellation or physically block external sounds. If you’re attempting to enhance the clarity of a recorded audio file, we’re happy to assist you further. For instance, if your audio remains unclear after processing or you’re encountering technical difficulties, please provide additional details so our support team can help resolve the issue. Additionally, if your safety is at risk, we strongly recommend contacting your local authorities immediately.
The only WB op
Response from developer
Thanks so much for your positive rating! We appreciate your support.
SO BAD !!!!! By Nina
Response from developer
We appreciate your feedback and sincerely apologize for the issues you experienced. Our noise reduction technology has been extensively tested on various audio types with consistently good results. We'd be happy to assist you if you provide us with more specific information about the issues you encountered.
Cheaters Never Prosper
Response from developer
We’re sorry to hear about your difficult situation, but we’re glad Denoise.FX was helpful when you needed it. Thank you for sharing your feedback and rating our app. Wishing you all the best.
Actually works, No subscription, No Account
Response from developer
Thank you so much for your kind review! We're happy to hear you are enjoying our app.
Noise Adder
The free version’s algorithm turned my audio into a bleep blooping underwater mess, so neither the before or after was acceptable.
Response from developer
Thank you for taking the time to share your feedback. We truly apologize for the inconvenience you experienced. Our primary goal is to offer an effective noise reduction experience, and we do not, in any way, add noise to original audio or video files. In our application, we simply don't have such algorithms. Could you please contact us from the app (Menu - Contact Us) and provide details about the problems you are experiencing? Our team will be happy to help you! Kind Regards, Support Team.
5_18 the proposal
Response from developer
Short and mysterious – we like your style! Thanks for the feedback! 😊
It’s ok, not the best though
1. I have to buy premium to save only 30 SECONDS of the video
2. The sound is fine, but there is still a bit of back ground noise.
Hope that helped, bye.
This is the worst app ever
Response from developer
Thank you for your review and apologies for your negative experience. We would be happy to help if you provide any specific feedback.
Good app but canceled
Response from developer
Thank you for your feedback regarding your recent experience with our app. We are sorry to hear that you experienced an unexpected charge. Please note that all billing and refund inquiries are handled by Apple, and not the developer. For any questions related to refunds, please contact Apple Support as we are not authorized to charge for subscriptions, cancel them, or provide refunds from our side. The easiest way to request a refund is to click the "Report the Problem" button on your Apple receipt. If you would like more detailed instructions on how to make a refund, please contact from the app (Menu - Contact Us) and we will be happy to help you.
Easy E
Response from developer
Thank you for sharing your positive experience! We really appreciate your feedback.
