None of the points or offers are redeemable.
On showing the app and the coupon codes, they show how the system doesn’t accept any codes. Very frustrating and the people behind the counter show a lot of frustration on having to get their manager to sort out the issue. Clearly the app and the offers are all bogus and un redeemable
Best Indian Cuisine
Best Indian food in Brandon Area
Useless
You know where! Zero sense of user experience
Liked it - a feedback
I would suggest to allow user to get OTP in email(in case resend also didn’t work for particular user)
Though it’s there is a scan option available for store visits to gain or use points, none is doing it at the counter. Pls train them on how to do in case a customer wants to.
It’s a basic need for customers to have a phone number or a support email to reach out in case of issues. Consider adding a support page
Excellent food great taste worth the price
Unable to get OTP and no support
Response from developer
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating it can be to not receive an OTP, especially when mobile number login is the only available option. This is certainly not the experience we want for our customers. We’d like to investigate this immediately and help you regain access. Please reach out to us directly at desidistrict.merchant@froogal.ai from your registered email or include the mobile number you’re trying to log in with. Our support team will prioritize this and assist you as quickly as possible. Thank you for your patience, and we truly appreciate you being a Desi District customer.
App not accurate
Crashes when trying to access shopping cart
No option to cancel a order
Great app but rewards need work
Amazing app and rewards
Response from developer
Hi Chin268, Thank you so much for the amazing review! We’re thrilled to hear that the app has made ordering easier during those busy times. Glad you’re enjoying the rewards too — more perks coming soon! — Team Desi District
High Prices in APP
Response from developer
Hi Roheeeth, Thanks for your feedback, we genuinely appreciate you taking the time to share it. Our app is designed to reflect the same prices as in-store, so this sounds unusual. It's possible there may be a misunderstanding or a location-specific issue. Could you please email us at desidistrict.merchant@froogal.ai with the location you ordered from? We’ll be happy to look into this right away and ensure everything’s as it should be. — Team Desi District
