Desjardins Insurance User Reviews

Customer Experience

Positive experience17.6% of reviews
Neutral17.6% of reviews
Negative experience64.8% of reviews

~ Based on 108 written reviews from the US App Store.

Is Desjardins Insurance Safe?

Desjardins Insurance appears mostly safe based on user ratings. AppsHunter Safety Score for Desjardins Insurance is 82/100.

This assessment is based on 2,260 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.5% of ratings point to a safe experience
4.6% of ratings suggest some concerns
18.9% of ratings point to a risky experience

~ Based on 2,260 App Store ratings for Desjardins Insurance.

Is Desjardins Insurance Legit?

Desjardins Insurance appears to be a legitimate app. AppsHunter Legitimacy Score for Desjardins Insurance is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Les rabais!!

J’ai toujours 3 étoiles pour les trajets que je fais et malgré cela difficile d’obtenir un rabais plus élevé que 16%. Impossible de d’obtenir 20-25% de rabais quand on fait des trajets long et si nous sommes dans les heures de circulation même si notre conduite est excellente, ce qui enlève l’intérêt de l’application pour ma part!
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Rating

Not realistic and accurate in intensity. Sometimes a fall of phone from cradle counts as manipulation of phone. Bumper to bumper traffic rolling at 20km compared to going 60 and braking shouldn’t count as a hard stop

The sensors are not working properly

The app is using the phone’s location services to monitor the drivers. However it’s not always accurate. On top of that, it’s very picky about breaking and accelerating. It doesn’t work well.

trop pénalisant

la moindre petite derogation coûte de gros points même si c’est le résultat d’un autre conducteur qui nous coupe le chemin et provoque un freinage inevitable. et la perte de % semble permanente. l’application a pour but de réduire toutes imperfections en pénalité et non de récompenser les conducteurs prudents.
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App Problems

You don’t give the option to have passenger send an text for you or call.
For braking, you don’t take into consideration that you are cut off, and you are avoiding an accident.
The app doesn’t take into consideration that you are following the speed of traffic.
Your app is not up to date on all speed changes on a road.
Sometimes you need to exaccelerate to get on to a highway.
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Like it but

I like it but for my this app is really too sensitive when I break I know I break like really slowly but still appear I break to much. Still thinking of if I should continue this app or not.

Performance

Do not understand how this work . All the effort to drive well get it hard to improve the rate and in 3 days it goes form 70 to 60 then to get back to 70 it take forever

Made to not give you discount

I’m a very safer driver. I have a professional defensive driving course. I almost don’t use my break which sounds strange for some because I manage speed constantly and with all this I have the score 72 and it is punishing acceleration. I have very high score on in the other parameters but is not an average thing so don’t get excited. The only way to break less than I break is not driving the car or dangerous driving at 20km per hour or not driving at all.
Yes, you are going to get some discount but don’t expect the same they have offered you to get the insurance. I don’t want to call it a scam, you make your own conclusions.
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Note parfaite mais pourcentage 83%

J’ai de la difficulté à comprendre un pourcentage à 83% quand tu fais des trajets sans faille. Autre point, si quelqu’un décide de traverser sur l’autoroute, tu freine pour éviter une collision, un piéton, tu es pénalisé d’avoir freiner et éviter le pire. Tu es imprudent mais tu as sauvé une vie. Trouve l’erreur. Je laisse encore quelques jours mais pas sûr de conserver cette application qui ne peut discerner.
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Demande du temps

J’ai l’impression de jouer un jeu vidéo en allant réclamer mes points chaque fois que je prends le volant. C’est une perte de temps. Et les résultats ne tiennent pas compte des obstacles spontanés sur la route (chevreuil, trous, etc).
Je veux mes rabais bon conducteur mais c’est demandant.

Calcule imprécis

Mon score est de 84 % depuis quelques mois et j’ai toujours des trois sur mon application alors je ne
comprends pas pourquoi mon score est si bas. À moins que vous vouliez baisser mon score de 97 % d’habitude ça fait deux ans que j’ai 97 % et maintenant seulement 84 donc c’est un stratégie pour que je paye plus mon assurance.
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Insurance tracking app

For the most part the app is ok but is most times over sensative to everything which i believe is to benefit the insurance company and not us . I am an extremely good driver and lately have had to take a detour going to work because of bridge work. There is a slight turn and the app thinks im going to fast when in fact i slow down to turn like i normally would plus its a gravel road. Im thinking the app will only allow a certain score and our insurance will end up going up tearly anyway.
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It’s not very accurate

All perimeters will say excellent, yet I get 2 stars not 3. Also, the ins driven are inconsistent and often change / decrease. You get dinged for quick acceleration, yet you can’t get on the hwy doing 50km….

MTJ

Great app to keep a check on your driving

Prudence is not rewarded

I always drive in the speed limits. The app applies max penalty when I brake to stop at a red light but if I’m driving within speed limit I shouldn’t be penalized. Take away stars if I’m speeding and then brake rather than if I just stop at a light! Take away stars for speeding period and for distractions. (Although it’s my kids that sometimes check and write my messages)
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Cell et passager

Il arrive souvent que j’ai un passager qui utilise mon cellulaire pendant un déplacement. Malheureusement, je semble perdre des points pour “distraction” alors que je ne suis pas en faute… ce serait un bon “twick” à ajouter à l’application.

D’autre part… j’apprécie voir le km que je fais à vélo!!

Pas raisonnable

L’application prend 53km à l’heure pour un excès de vitesse Lol

Penalizes for being safe

I don’t mind the app. The intent is great HOWEVER, I have twice had someone walk into street without looking which caused me to break hard. Instead of rewarding my quick reactions and not causing an accident, the system penalizes you for hard breaking….and in fact states that breaking is the most important thing they look at. Why use an app that penalizes you for driving safely?
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Car insurance

I just have a hard time comprehending a good driver receiving three increase within two years just a reminder that September 13 well, I’m due for renewal I will be moving to a new car insurance. Thank you.

Buyer beware

Very disappointed with Desjardins for their deceptive practices around the never ending Adjusto monitoring program. They are not the trustworthy company they used to be.