Unable to Process message
I downloaded this app about a year ago, and it kind of worked then. I could see books I’d already checked out, and sometimes was allowed to search for new books. The audiobooks I checked out usually played just fine. However, as of November 2025, I cannot see any of my checked out books, and I keep getting a screen that says “Unable to process your request”.
I have checked for an update, and there isn’t one.
I guess I’m headed back to Libby!
I have checked for an update, and there isn’t one.
I guess I’m headed back to Libby!
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Wont load book title preview or more details
I called tech support and they had me uninstall, check version etc. Said it was some sort of block from my school. My android app works and the iPad doesn’t. Ugh. You would think a company that deals with schools, creates ebooks can create a decent app.
No card details
It would be good if you could have your card on here so you don’t need to carry it. Or have the option to add it to the apple wallet.
Couldn’t even find my school
When I tried logging in, I couldn’t find my school, but my school laptop has its weird I don’t like it.
This app needs an update ASAP
Our children CANNOT seach books based on reading levels nor grade levels. Also, you cannot access books you saved on your "favorites" tab on the online version of this app. WHY??? Also, The favorite button does not appear on this app's tabs or near the cover. So, my kids CANNOT save any favorite books so they can check them out later. FIX THIS PROBLEM, PLEASE!!!
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