Outstanding desktop and phone app
Dialbird has made managing our small business so much easier. I love how well it integrates with our CRM Hubspot and the control we’re able to have over our calls and messages. There are tons of automations and business critical features like call transfer and IVR which makes my business feel like an enterprise! It syncs across all our devices and helps everyone keep track of everything, great work!
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Great app, super clean
I tried most second line apps and they’re buggy and messy. This one’s been great to use, the voice quality is amazing and the app is generally super clean.
RUINED THE APP
Constantly asked to do KYC and when you guys want the KYC you completely stop the app from working which means I am MISSING important messages and unable to respond. Very silly design. I understand we must upload but give the user time don’t just suddenly stop and ask for KYC whilst I am on a current plan. Found alternatives ending subscription today.
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Horrible app
This app never updates, I often times have to sign out and back in multiple times and it’s not worth it. Try a second one that alerts you and you won’t lose business on
Great application
When need a response the team were quick to answer any questions! Top work guys!
Can use improvements
While this is great as an extra line, sometimes I’m seeing occasional missed calls and text messages that I wasn’t alerted to. I’ve checked my phone settings to make sure my alerts are on. Yet I’m finding missed messages only after launching the app.
Dreadful
Dreadful, certainly not fit for purpose
Complicated
While I want to like the app, I find it confusing to go through the process of applying to text only to have to provide a n ad or example of how I would advertise. I don’t advertise. I use this as a business adjunct and my clients are assigned to me by the Courts. So while google may be pricey , it it’s not counterintuitive nor does it complicate things.
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Update Killed it for me
This was a great app up until the recent update. I can’t use my templates as I can’t edit them. I’ve noticed there is a character count on texts so I have to split them up, something I used chalkboard before to avoid having to do.
Such a shame. Guess I’ll have to look elsewhere again and cancel my subscription.
Such a shame. Guess I’ll have to look elsewhere again and cancel my subscription.
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Missing key features
I switched away from Google Voice for business and ported my phone over to Chalkboard and am saving a bundle. I love the product because it lets me and my partners truly share 1 phone number across multiple devices to better manage the CRM side of our business. It’s missing a few KEY features to get 5 stars.
1. Notification badges - this is a must. I’ve been less than responsive to some clients because wi didn’t see the pop up notification when a message came in…I REALLY need those badges!
2. Text is VERY small and cannot be adjusted. Please add support for dynamic text size.
3. I need a web version so I can use this on my laptop. I often do much of my business work there and it’s disruptive to have to go back and forth between laptop and phone.
4. Mass delete messages
5. Spell check seems to be British?? Let the OS spell check…the app doesn’t need to provide this. For example, if I type the name “Mark”, it suggests “Marc”. If I type “color”, it suggests “colour”.
1. Notification badges - this is a must. I’ve been less than responsive to some clients because wi didn’t see the pop up notification when a message came in…I REALLY need those badges!
2. Text is VERY small and cannot be adjusted. Please add support for dynamic text size.
3. I need a web version so I can use this on my laptop. I often do much of my business work there and it’s disruptive to have to go back and forth between laptop and phone.
4. Mass delete messages
5. Spell check seems to be British?? Let the OS spell check…the app doesn’t need to provide this. For example, if I type the name “Mark”, it suggests “Marc”. If I type “color”, it suggests “colour”.
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Doesn’t send messages 👎🏼
I like this app for my work like but the messages never send. I always get undelivered error messages. It also doesn’t send photos. Kind of the whole point of being able to text people and only works half the time. Disappointing for a business owner.
Limits
Why do I get a message saying “reached introductory offer limit “ for a paid version ?
It could be better
I have a hard time looking at my messages and I’ve contacted Support but I haven’t had a resolution to the problem yet. It’s been going on for some time and I’ve contacted support a few times. Also, when media comes in, I can’t see it or save it. That is a good. Also, I can’t increase the screen size so I can actually see the text message. So having a bit of trouble with it even though I’ve had it for a while. Thanking about getting rid of it.
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After I signed up and paid I can’t login 😭
It’s impossible to login ,I’m not getting the email verification !!!
Best app to use for 2nd number.
Strongly recommend and excellent fast customer service. No complaints, here. I know if you
BUSINESS SHUT DOWN RELYING ON THIS APP
We use chalk board and the calls are terrible. I just tried to open the app this morning to reach out to some customers and it just says “failed to load” payment is up to date and no issues there. Do not use this if you have a business!
Good idea but doesn’t really work
Good idea but the call quality is poor and there seems to be a delay from the time you answer until you can hear the caller, comes across very unprofessional so doesn’t really work for business use. Support wasn’t much help only asking for more details of the issue and then no response
If I could give 0 stars, I would.
Terrible. Incoming calls and texts straight up don’t work. I’ve been using it for my business and it hasn’t been working for incoming calls and texts, so who knows how much business I’ve lost. I have reached out twice and have had no help at all.
GREAT APP
This app is really the best, but it has notification problems.
Please try and fix so I can complete the 5 star review 😁
Please try and fix so I can complete the 5 star review 😁
BEST IVE SEEN SO FAR
Ok! Best I’ve seen so far as for price and features… some of the stuff that giving for the price other apps wanna charge extra. That alone set this app apart from those guys.. so far everything that I’ve tried is working so far, so good! Only thing that I’m hopping they do, is add a option to make fonts or text msg bigger as for now you need 20/20 to read chat.. and also a mass delete button.. rite now I have to keep up with deleting msg or I’ll be overloaded with pass texts n call logs…/ if that’s ever updated to y’all will have my full stars and loyalty..
?????
Well was loving it till wake up to this morning it locked me out, no warning, couldn’t get no one.. so I was forced to move on to another. Sorry.. hope y’all have better luck than me..
?????
Well was loving it till wake up to this morning it locked me out, no warning, couldn’t get no one.. so I was forced to move on to another. Sorry.. hope y’all have better luck than me..
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