Worst Support
Absolute worst customer service I have ever experienced from any company. Completely unresponsive, virtually impossible to get meaningful support, and no sense of urgency whatsoever. We have repeatedly tried to get help with a basic but important issue and have been ignored at every turn. It is incredibly frustrating to trust a business phone number to a company that simply disappears when you need support. I would strongly recommend looking elsewhere.
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Unable to login via phone app
I have been attempting to access the application for some time, but I have not been successful. I contacted support; however, I have not received a response. Could someone please look into this issue?
Terrible customer service
After having the service for a few years I changed my cell number. There are NO instructions on how to edit so you can continue to get calls- I USE THIS FOR MY EVENT VENUE. So after calling 3 times, sending 2 messages and still no reply or help- I’m saddened and disappointed but I guess you get what you pay for and $9/ month doesn’t buy good service. I do NOT recommend.
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Fraud
I haven't been able to use their services for over six months, and restoration attempts have failed. However, monthly payments are still being taken from my account. The customer service number on Google connects to a different company, and my emails have been ignored. I consider this fraudulent, as payments are deducted without service delivery.
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Great Setup!
Starting my own small business has been a learning curve for sure. Ninja number was a component of that setup, but this has been such an easy and seamless process. Thank you Ninja Number!
