Diamond Cut Fitness Training User Reviews

Name: Diamond Cut Fitness Training
Rating: 4 (72 reviews)

Diamond Cut Fitness Training

Diamond Ott, LLC

💪 Health & Fitness

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Bugged and taking money.

I was canceling my subscription because how bugged the app is and it charged me 96.75 for a yearly subscription. There is no way other than “leaving a message” to get support and the app just goes white screen every single time I try to get into it.

Bsnnsmdmkxkxkc

4 years ago

Slightly Confusing

Slightly hard to follow. There are 2 parts to each workout so not sure if this is a two a day or just a continuation of the same workout. It also says to rest between sets but doesn’t tell you how many sets (PT prep). Not sure if there’s supposed to be running at beginning middle and end of workout. I think you can get results winging what you think it says. However, if the creator sees this my advice is that a good quality control should be done by having someone try the routines and give real-time feedback to ensure it is understandable not just to those who wrote them.
I have the 6week program and 7day I purchased outside of the app and even that I’m not sure I’m doing as intended.

One of the things I do love about the programs though is the quick videos on how to do the workouts so you know what is expected.

Crissy2433

6 years ago

Overcharged.

I was charged a year membership after canceling my monthly subscription. I attempted to contact through their website and have not heard back after 2 weeks. Terrible customer service clearly.. I wish I could give no stars.

B.Allen95

6 years ago

Love this App

Now that I’m stuck in the house because of COVID-19 I was looking for a fitness App to help me to keep active during quarantine. I installed a bunch of fitness apps and have by far liked this one over the other alternatives!

huppy80

6 years ago

Response from developer

We're so glad you're enjoying the routines and want to be able to provide the best to our customers. Please let us know if you ever have any questions or concerns. You can reach us at anytime at support@diamondott.com. Take care, remember to wash your hands, and be safe during this time.

Helped me out

I had a problem with the cancellation and when I contacted them they helped me out a lot. Great program and great service.

chrissssss3

6 years ago

Response from developer

We want to thank you so much for letting us be a part of your fitness journey! If you have any other questions or concerns, you can always contact us at support@diamondott.com. We appreciate your review and service with us.

Being charged twice

So I signed up since September and I just now noticed I’ve been getting charged twice up until now. I’ve tried emailing and I have not gotten a response. I like your app and I really don’t want to cancel subscription.

iean427

6 years ago

Won’t connect

The app wont continue whenever I sign back in. Says that there is an internet problem

BigHomieSip

7 years ago

Awesome

App is awesome, work out routine are hardcore. The only thing I would like to see is being able to purchase the locked out work out routines separate with out the entire other package ie. not big on the monthly subscriptions but that’s just me other wise it’s awesome already recommended this app to other people. I did read some of the other reviews and I would second the being able to track what weights were used to monitor progress.

Fondon12

7 years ago

Response from developer

Thank you so much for your feedback! We will definitely take in the advice for future upgrades if possible. We want to provide the best service, so if you ever have a concern or further feedback, we'd love to hear from you! Please email us at support@diamondott.com

Looked good until app stopped working

App doesn’t even open anymore uninstalled and installed but still doesn’t work

andaz331

7 years ago

Recommendation

Great app! Never been so excited to wake up at 4am to tackle the day with a workout plan! Minor recommendation: enable users to make their own notes on each exercise for weight used, sets or repetitions done and such. Would be far more user friendly instead of annotating elsewhere.

Bingledecker93

7 years ago

Response from developer

Thank you so much for your feedback! We will definitely look into it for any future upgrades if possible. We truly appreciate your membership and so glad that the plans are exciting enough to join in on!! If you ever have a concern or further feedback, you can always reach us via email at support@diamondott.com.

Frustrated

Being in the military, I bought this app thinking if anyone speaks my language, it’s TOP... Problem is I can never get the app to open up. Never! I literally paid for an app I can’t use.

simply_damaris

7 years ago

Charged twice

How can I get in contact with someone about a refund? I signed up for the 7day free trial and my card was charged twice for the yearly plan.

janthonyg

7 years ago

Great app!

I love the work outs but a few of the workouts don’t always work here is an example:
The 12 week program keeps disappearing. I keep wanting to try it out and it only is on the App for a few days and disappears.

crisman1231

7 years ago

Back arrow not working

Minor issues with the back button not working. I can scroll up and down with ease but hitting the back button I literally have to hit it 5 times to get it to go back. Needs a swipe option. Workouts are good with videos. Maybe some suns would be good if don’t have equipment for some of the exercises

Rolls83

7 years ago

5 Stars

Super awesome fitness app. It’s really convenient for days when I can’t make it to the gym and I like knowing that I can workout at home without compromising the quality of my workout. Definitely recommend this to people of all fitness levels!

abetuku15

7 years ago

Amazing content

Love this easy to use app, many helpful tips and tricks from beginner to advanced. Money well spent!!!

Duckee69

7 years ago

App/ Account issues

I follow this man on Instagram and like his workouts. I wanted to try it this app out. So I bought a one month membership. I was not only charged for the month but also a year. I tried contacting the developers many times and still no one has contacted me back. The month membership I did pay for is not working on the app. So I can’t even use it. I would like to get this figured out and fixed, and the year charged refunded back to my card.

John Okawa

7 years ago

Response from developer

John, thank you for your comment. Please send us your email so that we can get this fixed for you ASAP. Please send it to support@diamondott.com

Being charged for features that I cannot access.

So I purchased the Monthly “Diamond Plan” which is $9.97 a month. The day I purchased the plan I was unable to have any access to the features. I’ve been trying to get a hold of someone for 2 and a half months now about getting a refund. Because my debit card is still being charged for the subscription, and still, I am unable to access any features that I paid for. I would like to cancel my subscription and receive a refund, but I am unable to.

f*#C 7-11 now

7 years ago

Response from developer

Thank you for your comment. Please send us your email to support@diamondott.com and we can clear this up for you. So sorry for the inconvenience.

Eh

Is it worth the money? Sure, at the end of the day, ten bucks is little more than the price of a fast food meal. The workouts are fast paced, fun, and can help you achieve some level of general strength and work capacity. On the other hand, it can be considered a generic bodybuilding program, but with no assessment at the beginning and end or progression from workout to workout or week to week. My suggestion? Start assigning percentages consistently to the barbell movements, not one of every two sessions. Start assigning RPE ratings to other strength building exercises. Add assessment phases or days, and have a plan that actively progresses towards goals to improve. In its current state it’s essentially a WOD.

Dracogas

7 years ago

Response from developer

Dracogas. Thanks so much for your review. We appreciate any/all feedback. We are actually working on putting a TON more content into the app in the next month or so. We will also be rolling out a personal progress tracking system that I think you'll love. That'll be a few months in the making, but definitely will add to the value of the app. Thanks again for your input.

Charged me extra

Signed up for the monthly plan and got charged for a year. Tried to cancel and theres no way to cancel the plan. Went on the website and it said cancel subscription but didint direct me anywhere its just there for show. Tried on multiple devices , same thing

UpsetCustomer03

7 years ago

Response from developer

We're so sorry you've had some issues with the functionality of the app. We would like to help you resolve any problems as quickly as possible. To help us better, can you send an email to support@diamondott.com explaining what happened so that we can link your email address to your account and get things corrected right away for you? Again, so sorry for the difficulties, we want to make sure you're taken care of. -Diamond Cut Fitness Team