Unable to sign in
No matter how many times I try I am unable to sign into my account. Says something gone wrong try again. This is beyond diabolical and frustrating. All I want to do is access my TICKETS!
Continuous Sign in errors
Just won’t let me sign into my admin account at all. Useless
Disaster
This thing has not worked for the last two years. It needs to be reported and removed from the store.
nightclub host
use this program every day for work, has consistently crashed and struggled to load tickets the whole time, i wish dice enabled a scanner that loaded multiple tickets without switching and crashing over and over in the front of lines
Venue cashier
I use this app at work 5 nights a week, it has been clunky since it came out, I thought it would get better after a couple months but it's actually gotten worse. It has never synched well, (whether on WiFi or cellular data doesn't matter), to update ticketed guests lists for events, I'm forced to log out and back in, no face Id though, so that means typing in my entire email address and password every time i need the guest list to refresh with new ticket sales, there's no way to delete entire entries in the guest list search, you have to backspace & recently it's scanning tickets and appears to check them in, but it's not actually checking anyone in, so each time i scan a ticket i have to go back to the guest list screen and open the ticket ? manually check it in by opening it because there is no option to swipe a guest entry for check-in. & Sometimes, I click the back button and the app just closes. There's also no in-app help screen or support options or even just a way to inform the company of glitches encountered at the venue end. It is VERY frustrating for door staff, we all talk about it.
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