Great customer service!
Amazing service
Costumer service & trust
Honestly, when it comes to buying tickets for events, I always have some doubts! But since I found DICE, I really wish all events had tickets available on DICE. I feel safe using it, and the app is so easy to use.
Recently, I had a problem with one of my ticket purchases. They sent me a ticket for the wrong day since the event was happening over two days. Their customer service was amazing! They solved the problem very quickly and changed my ticket to the day I wanted.
I have other apps for buying tickets, but I love DICE more than all of them. I feel safe and comfortable buying my tickets through DICE. 🤍
Recently, I had a problem with one of my ticket purchases. They sent me a ticket for the wrong day since the event was happening over two days. Their customer service was amazing! They solved the problem very quickly and changed my ticket to the day I wanted.
I have other apps for buying tickets, but I love DICE more than all of them. I feel safe and comfortable buying my tickets through DICE. 🤍
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Waitlist!!
Perfect timing and functionality. Was able to get notified about the tickets I wanted and purchase them without issue.
Great choice and service
Fantastic bands, all-inclusive prices and the awesome waiting lists and transfer services making things easier for fans
Night before
You need to have it so that when it’s past midnight you can still see the events from the night before, so often does this app become useless past midnight
Bugs bugs bugs
Fix your app! Can’t login. Can’t get features to work. Can’t get it to even accept my phone number using auto fill!
Following up: the Help team was quick to respond. And some issues, but not all were fixed. But, as the customer, I should not have to be the one assisting them to fix basic features and core functionality on iPhone!
Following up: the Help team was quick to respond. And some issues, but not all were fixed. But, as the customer, I should not have to be the one assisting them to fix basic features and core functionality on iPhone!
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Love it
Slays
Best ticketing app for music
Easy to use & quick. So much better than the clunky offer from big buck, ticketing monoliths.
Excellent (actual human!) customer service
Super easy to use and great support if you have an issue with tickets
No Dice
App wouldn’t work. Gave up after multiple attempts. Guess I’ve got to make the one hour round trip trek to the club to get tix. Total frustration and waste of time.
DRAKE IM GONNA BE THERE
I CANT WAIT TO SEE MANS
God awful
I wish it was possible to give it negative stars. The UI is cumbersome. Not intuitive or user friendly. Time sensitive notifications work intermittently. Please fix this junk.
Takes forever to log in
Everytime i use this app i have to wait about 25 minutes just to view my ticket it says “your account is almost ready” and circles round for ages. The apps updated. Theres no reason for this but happens every time. I always hope for the best that by the time i arrive its fixed but has caused a few problem.
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The verification emails never arrive and I miss so many events because of this. Please text only !
Fix the app. Stop the double verification
I’ve been contacting customer service for years
I lived in the UK 10 years ago and had an old number. I don’t remember it. It won’t let me update my account without the old number and I cannot get ahold of support despite contacting them for literally, years. I cannot buy any tickets through DICE and have resorted to having friends buy my tickets and then having to log into their account on my phone for the shows.
Now you’ve commented on this review saying “this doesn’t sound right.” And you’ve sent me a response with an attached email that I’ve literally been emailing for YEARS with no word back. Sort this!🙄
Now you’ve commented on this review saying “this doesn’t sound right.” And you’ve sent me a response with an attached email that I’ve literally been emailing for YEARS with no word back. Sort this!🙄
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Accessibility fail : Autoplay videos are so 20th Century
In most recent version (4.259.0) videos autoplay on homepage. In 2026. Really?! 1) Cause seizures for many disabilities. 2) Illegal in the EU. I expect better of you guys, Dice. Honestly. Until then, app is unusable. Fix this 'barrier to access' & 1 star goes to 4-5. Sadly, seizures = they're a no in-between.
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Excellent customer service
There are lots of ticket apps available, but I have consistently found this one helpful in finding slightly more obscure / quirky events and to be easy to use.
And it doesn’t bombard you with unwanted notifications!
When I encountered a problem with accessing my tickets recently I was really impressed with the speed and efficiency of the response and how everything was resolved with the minimum of fuss.
And it doesn’t bombard you with unwanted notifications!
When I encountered a problem with accessing my tickets recently I was really impressed with the speed and efficiency of the response and how everything was resolved with the minimum of fuss.
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Love Dice
I love the Dice app and after a recent health issue was amazed how quickly and helpful the responses came. So well recommended. 😍🤘
👍🎸
Super easy to navigate app
Informative descriptions about events
The support team are absolutely amazing with clear real human responses
Informative descriptions about events
The support team are absolutely amazing with clear real human responses
Exceptional
Top-notch customer service
