Was perfect until recently
Great app, looks good, does everything I want it to. However, recently it has started freezing on me whenever I define a price range when searching for concerts. The only thing I can do is either uninstall and reinstall it, or turn my phone off and on again.
Best app ever!!
Best app ever, my go to for finding events 🫶
Raves/concerts
Bro keeps taking my money
🗑️
Stole my money.
Ridiculous customer service
I had bought a ticket to see the artist Fakemink in London at a sold out show. The customer support sent out an email saying that the show had been changed to an 18+ only event instead of the previously listed 16+ and telling me to refund my ticket. They have since said that was an error and I cannot get my tickets back and that I have to wait 5-10 days for my money back aswell. This is the worst app to purchase tickets to events from. Avoid at all costs.
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Easy and Fun
I wish all ticket apps were this easy to use. And customer service is great. Got an actual email back from an actual person over an issue. A rarity these days. They were very helpful. Love supporting them because they support small venues and small bands!
Scammed on here
You guys scammed me. Paid a DEPOSIT for a table. Requested a refund many times. Even filed a dispute with my debit card, and you guys fought the dispute. The event stated I had to pay tax and tip on arrival and I never went so I never paid the tax and tip. The promoter kept 832 dollars and fought the refund. They never answered any of my emails or anything and refuse to acknowledge me / what happened.
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Trouble logging in
I had trouble logging in and customer service responded very quickly and helped me resolve the issue with no trouble!
Why German?
I can't read anything because everything appears to be in German.
This came back from the developer: "Hi Eric, thanks for your review! The app uses the language set on your device. If you change your device's language to your preferred language, the app should appear in that language. We hope this helps!"
English is the language “set on my device”, so this response from the developer is essentially useless. I also wanted to send this directly to the developer, but this seems to be my only outlet.
This came back from the developer: "Hi Eric, thanks for your review! The app uses the language set on your device. If you change your device's language to your preferred language, the app should appear in that language. We hope this helps!"
English is the language “set on my device”, so this response from the developer is essentially useless. I also wanted to send this directly to the developer, but this seems to be my only outlet.
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Customer Service
DICE always has amazing and really supportive customer service; whenever I reached out to them, they solved issues quickly.
Estorno
Fiz o pedido de um estorno por pagamento duplicado e não tive resposta, nenhuma assistência, não há como falar com um responsável, não existe opção de cancelamento. Péssimo aplicativo!
Response from developer
Olá, sentimos muito pela experiência! Para que possamos verificar o teu caso, pedimos que entres em contacto connosco através da nossa Central de Ajuda. Queremos ajudar!
Zero value app
.
Dice is the best
One of my all time fav ticketing apps. Always have the best events, and customer service is great!
🩵
Fix the cigarette-lighter
Great app
Helped me get tickets to see some smaller artists so prices are usually cheaper :) also really good customer service
10000/10
Great app with an even better customer service team. Quick to respond and resolve any issues and or questions.
Why German?
I can't read anything because everything appears to be in German.
Thieves
They will steal your money.!
Great service
Really prompt help and great communication. Would recommend this app and company
No Apple Wallet support
Yet another ticket app to install… please for the love of god just let us add tickets to our Apple Wallet, I’m so tired of installing more junk
