DiDi China User Reviews

DiDi China: Ride Hailing
DiDi China: Ride Hailing
滴滴出行(北京)网络平台技术有限公司

Customer Experience

Positive experience39.2% of reviews
Neutral5.4% of reviews
Negative experience55.3% of reviews

~ Based on 1,010 written reviews from the US App Store.

What users say

Is DiDi China Safe?

DiDi China: Ride Hailing appears mostly safe based on user ratings. AppsHunter Safety Score for DiDi China is 74/100.

This assessment is based on 1,184 user ratings, with an App Store average of 3.7/5.

Safety Analysis

66.6% of ratings point to a safe experience
2.4% of ratings suggest some concerns
31.0% of ratings point to a risky experience

~ Based on 1,184 App Store ratings for DiDi China.

Is DiDi China Legit?

DiDi China: Ride Hailing appears to be a legitimate app. AppsHunter Legitimacy Score for DiDi China is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible

Apparently i didn’t pay my fare so i tried and the app wouldn’t let me. It was buggy and chunky and wouldn’t process the payment. I had to go through alipay to bypass this issue. This could have really screwed me

Avoid the Taxis!

Be aware that the taxis are able to scam you and the platform knows about it and will do nothing about it. I reached customer support several times and they just didn’t care!

Notifications

This app has much of Ads to notifications but I can’t change it settings in apps

差评

我打的独享,司机私自接货拉拉的单子,绕远路,占用了我半个多小时的时间,导致我迟到。我向其表达不满,并表明我有急事需要赶路,司机便路怒症发作一路狂按喇叭疯狂加速飙车。现在越想越气,因此写下这条差评。

莫名其妙的行程

已经有了一段行程,即将到站,突然出现另外的行程,什么情况? 误触这么容易吗? 这个需要改一下

滴滴反馈超级慢

看出来已经不在乎用户了

没有人工客服,全程按键

有问题根本找不到客服

Katastrophale App

Bedienung der app ist katastrophal. Noch nie ne schlimmere app benutzt

手机客服排队是假的,永远排不到我

优惠券是假的买了不能用,手机客服排队是假的,永远排不到我

滴滴你早晚要完犊子

大晚上的司机跨平台接单,违规绕路,不走指定路线,我在车上投诉安全电话根本没人接听,客服电话根本打不通,遇到点危险情况乘客只能自求多福了

很坑的平台

客服就是垃圾

我小孩在中国打车 过路费自己现金交的, 结果司机再系统上又扣了一笔, 找客服, 全部是自动选项 根本没有人工处理, 而自动选项有没有这一项, 整个系统就像一个庞大而又漏洞百出的的机器在吸血 My kid was taking a ride-hailing car in China and paid the toll fee in cash. But then the driver charged it again through the app. I tried to contact customer service, but it was all automated options with no human support at all—and that scenario wasn’t even one of the options. The whole system is like a huge, leaky machine sucking money out of people.
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young

本身就比别的平台贵 结果还打电话推销优惠券 打电话就算了还玩文字游戏 说是6折结果最高减10元

你们是脑子有问题吗把暗黑模式改掉

8.0.0还不容易适配暗黑模式了 现在又改回去

Не возможно оплатить в Китае с карты РСХБ

13.06.2026 Карту подгружает, оплатить не дает. Поддержка сообщила что РСХБ юнионпей не принимается

顺风车和平台都特别差

司机约定时间不出现,到了时间需要赶高铁时间,你着急了滴滴就给你推高价车

定位问题

这个滴滴的定位不准,用着也卡,非常糟糕的app

收取的费用不提供对应的发票

打车从首都机场会天津。平台多收了60元高速费和30元停车费,但是不提供对应的发票。这个让人很疑惑。既然平台能收费就应该提供对应的发票,如果提供不了就不该收费。不然就是平台乱收费,或者偷税漏税。

优惠与实际不符

本来打车去程用的其他软件只要36,在搭车的过程中收到短信有个优惠10元的券,就下载了APP,返程用的滴滴APP,结果算上优惠的10元还要42多点,那你就是还收了我你APP打广告的费用,垃圾玩意。卸载了,再次打车我用其他软件

顺风车联系不上

我们需要去赶高铁 提前3个小时联系了顺风车 到时候车主联系不上 滴滴故意派单极其高价 是原来的2.5倍 投诉没有用