DiDi China User Reviews
Customer Experience
~ Based on 1,008 written reviews from the US App Store.
What users say
Summarized from real user reviews of DiDi China. Based on 1.2K reviews and a 3.7/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Convenient and fast
- 👍Good service
- 💰Affordable prices
- 🌐Works well for foreigners
Negative things
- 🐛Buggy and unreliable
- 🔍Poor navigation and location accuracy
- 💬Language barrier and communication issues
- 🤑Overcharging and price discrimination
- 🔒Privacy and security concerns
- 🚕Unreliable and unprofessional drivers
Is DiDi China Safe?
DiDi China: Ride Hailing appears mostly safe based on user ratings. AppsHunter Safety Score for DiDi China is 74/100.
This assessment is based on 1,177 user ratings, with an App Store average of 3.7/5.
Safety Analysis
~ Based on 1,177 App Store ratings for DiDi China.
Is DiDi China Legit?
DiDi China: Ride Hailing appears to be a legitimate app. AppsHunter Legitimacy Score for DiDi China is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app has much of Ads to notifications but I can’t change it settings in apps
我打的独享,司机私自接货拉拉的单子,绕远路,占用了我半个多小时的时间,导致我迟到。我向其表达不满,并表明我有急事需要赶路,司机便路怒症发作一路狂按喇叭疯狂加速飙车。现在越想越气,因此写下这条差评。
已经有了一段行程,即将到站,突然出现另外的行程,什么情况? 误触这么容易吗? 这个需要改一下
看出来已经不在乎用户了
有问题根本找不到客服
Bedienung der app ist katastrophal. Noch nie ne schlimmere app benutzt
优惠券是假的买了不能用,手机客服排队是假的,永远排不到我
大晚上的司机跨平台接单,违规绕路,不走指定路线,我在车上投诉安全电话根本没人接听,客服电话根本打不通,遇到点危险情况乘客只能自求多福了
很坑的平台
我小孩在中国打车 过路费自己现金交的, 结果司机再系统上又扣了一笔, 找客服, 全部是自动选项 根本没有人工处理, 而自动选项有没有这一项, 整个系统就像一个庞大而又漏洞百出的的机器在吸血 My kid was taking a ride-hailing car in China and paid the toll fee in cash. But then the driver charged it again through the app. I tried to contact customer service, but it was all automated options with no human support at all—and that scenario wasn’t even one of the options. The whole system is like a huge, leaky machine sucking money out of people.
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本身就比别的平台贵 结果还打电话推销优惠券 打电话就算了还玩文字游戏 说是6折结果最高减10元
8.0.0还不容易适配暗黑模式了 现在又改回去
13.06.2026 Карту подгружает, оплатить не дает. Поддержка сообщила что РСХБ юнионпей не принимается
司机约定时间不出现,到了时间需要赶高铁时间,你着急了滴滴就给你推高价车
这个滴滴的定位不准,用着也卡,非常糟糕的app
打车从首都机场会天津。平台多收了60元高速费和30元停车费,但是不提供对应的发票。这个让人很疑惑。既然平台能收费就应该提供对应的发票,如果提供不了就不该收费。不然就是平台乱收费,或者偷税漏税。
本来打车去程用的其他软件只要36,在搭车的过程中收到短信有个优惠10元的券,就下载了APP,返程用的滴滴APP,结果算上优惠的10元还要42多点,那你就是还收了我你APP打广告的费用,垃圾玩意。卸载了,再次打车我用其他软件
我们需要去赶高铁 提前3个小时联系了顺风车 到时候车主联系不上 滴滴故意派单极其高价 是原来的2.5倍 投诉没有用
客服都是什么?等待40分钟没人应答,始终显示排队第一名?遇到紧急事情第一时间客服都联系不到?太差了!
Charged 50 yuan instead of 8
