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中国国航-凤凰知音会员的行程管家

中国国航-凤凰知音会员的行程管家

新航程 心期待

16K ratings
514 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated

Features

Developer

Air China Limited
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About

Book flights, manage itineraries, and check flight status with this airline app. It offers features like advance seat selection, mobile check-in, and loyalty program management. Enjoy a seamless travel experience with voice recognition and Apple Watch integration.

✓Flight booking and reservation
✓Itinerary management
✓Flight status tracking
✓Mobile check-in
✓Advance seat selection
✓Loyalty program (PhoenixMiles)
✓Apple Watch integration
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What users say

Summarized from real user reviews of 中国国航. Based on 16K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient booking
  • 💡Supports Apple Pay
  • 👍Easy to navigate
  • ⭐Good customer service

Negative things

  • 🐛Frequent crashes
  • 🤯Confusing UI
  • 🔒Difficult account registration
  • 🌐Not user-friendly for international travelers
  • 🤖Excessive verification steps
See all reviews
+1

What's New in 中国国航

7.49.1

July 18, 2026

-Fixed parts of known issues.

Events

Read more about 你的那些年，也是我们的三十年
Event EndedSpecial Event

你的那些年，也是我们的三十年

分享你与凤凰知音的故事，限量好礼送不停！

Oct 31, 2024 — Nov 21, 2024

Read More

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User reviews

Most RecentHighest RatedLowest Rated

APP

APP designed extremely bad, no professional, almost unusable, bad experience
general_fujigeneral_fuji

Terrible

Seems like you just go around in circles with this app, nothing works. It takes an age for the code to come by that time it says it’s expired.

When I finally got in to the app it would not recognise anything, so I gave up.
Cirilla of CintraCirilla of Cintra

神经软件神经会员神经生日

毛病吧上来让我填生日还不能改 客服客服排队排100个人打电话20分钟都不接 一帮草包
什么昵称88什么昵称88

Impossible to use, system is lagging constantly

Dont even expect to log in, the system just simply doesn’t work. It doesn’t send verification code, or has other error
Being trying to log in for 4 weeks….
No point of the app
Oruha2Oruha2

Now unable to login to the app

The last update has now made the app totally unusable. I am unable to login. This means I am not able to see my flight or my flight tickets. I will not be able to check-in using the app
Right first time.Right first time.
See 509 more reviews

User experience

🐞

Reported Bugs

4 issues

Unable to retrieve booking information

Bug

Verification codes not received

Bug

Inconsistent name formatting requirements

Bug

Seat selection issues

Bug
✨

Requested Features

4 requests

Support for non-Chinese credit cards

Feature

Multilingual support

Feature

Streamlined check-in process

Feature

Ability to manage bookings for multiple passengers

Feature

FAQ

What can I do with the Air China app?

The Air China app allows you to book flights, manage your travel itineraries, check real-time flight status, and perform mobile check-in. You can also access and manage your PhoenixMiles loyalty account, including viewing mileage, redeeming rewards, and managing nominees.

How do I book a flight using the app?

The app offers a ticket reservation feature with a vast selection of flights, including over 7,000 weekly flights and 1.3 million seats. You can utilize voice recognition for easier ticket purchasing, and the payment process is designed to be safe and efficient.

Is the app free to download and use?

The app is free to download. While the core functionality of booking flights and managing travel is free, there may be in-app purchases available for additional services or benefits related to flights and the loyalty program.

What devices is the Air China app compatible with?

The app is available for general mobile use and also features an Apple Watch version. The Apple Watch version allows you to view member information, mileage accrual, itinerary details, flight status, boarding gate, and baggage carousel.

Can I select my seat in advance?

Yes, the app provides an advance seat selection feature, allowing you to choose the seat that best suits your needs before your flight. This also helps you avoid queuing for check-in at the airport.