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Air China

Air China

新航程 心期待

16K ratings
645 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated

Features

Developer

Air China Limited
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About

Book flights, manage itineraries, and check flight status with this airline app. It offers features like advance seat selection, mobile check-in, and loyalty program management. Enjoy a seamless travel experience with voice recognition and Apple Watch integration.

✓Flight booking and reservation
✓Itinerary management
✓Flight status tracking
✓Mobile check-in
✓Advance seat selection
✓Loyalty program (PhoenixMiles)
✓Apple Watch integration
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What users say

Summarized from real user reviews of Air China. Based on 16K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient booking
  • 💡Supports Apple Pay
  • 👍Easy to navigate
  • ⭐Good customer service

Negative things

  • 🐛Frequent crashes
  • 🤯Confusing UI
  • 🔒Difficult account registration
  • 🌐Not user-friendly for international travelers
  • 🤖Excessive verification steps
See all reviews
+1

What's New in Air China

7.52.0

October 9, 2026

We update the App regularly to fix bugs, optimize performance and enhance your user experience. Thank you for using the Air China App.

Events

Read more about 你的那些年，也是我们的三十年
Event EndedSpecial Event

你的那些年，也是我们的三十年

分享你与凤凰知音的故事，限量好礼送不停！

Oct 31, 2024 — Nov 21, 2024

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User reviews

Most RecentHighest RatedLowest Rated

App 非常难用

速度慢，界面混乱， 主要功能难以查找。 消息沟通实用性差。有很大提升空间。请在用户使用体验上多参考其他航司app。
BadBatsBadBats

输入信息太繁琐

第一部需要信息太多了，完全没有必要，票号和姓氏完全足够。。完全是人为增加不必要的麻烦，而且第一次输入不正确之后，系统并不提示是哪里不对。
CalgaryweiCalgarywei

Не работает

Крайне трудно что-то найти, глючит, поддержка не работает
вуг325вуг325

Website problems

There website has a problem to sign up and login in English .
There pricing does not include tax to basically cheat you to think their prices are cheaper than others.
How MORONIC.
It makes the customers even more upset. You want to know the complete price upfront
Disappointed for now1Disappointed for now1

差评

根本无法使用
忠实的买家忠实的买家
See 640 more reviews

User experience

🐞

Reported Bugs

4 issues

Unable to retrieve booking information

Bug

Verification codes not received

Bug

Inconsistent name formatting requirements

Bug

Seat selection issues

Bug
✨

Requested Features

4 requests

Support for non-Chinese credit cards

Feature

Multilingual support

Feature

Streamlined check-in process

Feature

Ability to manage bookings for multiple passengers

Feature

FAQ

What can I do with the Air China app?

The Air China app allows you to book flights, manage your travel itineraries, check real-time flight status, and perform mobile check-in. You can also access and manage your PhoenixMiles loyalty account, including viewing mileage, redeeming rewards, and managing nominees.

How do I book a flight using the app?

The app offers a ticket reservation feature with a vast selection of flights, including over 7,000 weekly flights and 1.3 million seats. You can utilize voice recognition for easier ticket purchasing, and the payment process is designed to be safe and efficient.

Is the app free to download and use?

The app is free to download. While the core functionality of booking flights and managing travel is free, there may be in-app purchases available for additional services or benefits related to flights and the loyalty program.

What devices is the Air China app compatible with?

The app is available for general mobile use and also features an Apple Watch version. The Apple Watch version allows you to view member information, mileage accrual, itinerary details, flight status, boarding gate, and baggage carousel.

Can I select my seat in advance?

Yes, the app provides an advance seat selection feature, allowing you to choose the seat that best suits your needs before your flight. This also helps you avoid queuing for check-in at the airport.