Air China User Reviews

Customer Experience

Positive experience23.9% of reviews
Neutral2.6% of reviews
Negative experience73.4% of reviews

~ Based on 606 written reviews from the US App Store.

What users say

Is Air China Safe?

Air China appears safe based on user ratings. AppsHunter Safety Score for Air China is 94/100.

This assessment is based on 16,043 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 16,043 App Store ratings for Air China.

Is Air China Legit?

Air China appears to be a legitimate app. AppsHunter Legitimacy Score for Air China is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

太难用了

各种bug,证件可以买票但选座还要验证。各种卡顿bug,

难用

之前注册过知音会员,下载app手机号登录后不显示会员状态,在软件上进行操作没有权限,弹窗显示需要需要升级为凤凰知音会员才能办理。好,你们app上不自动绑定我之前的会员卡那我接着你给的操作,重新注册,信息都填写完成后,显示您已是凤凰会员无法从新办理。行呢,我去找找绑定会员的入口呗,找了半天要么没权限点不进去,要么没找到。之后我想着问问客服反应一下呗,显示需要升级为凤凰会员才能办理......

horrible

miserable app . text messages dont work. cant correct any error in name spelling or add middle
name. absolute garbage

Terrible app

I’m never able to actually login as keeps on denying my access no matter how many verifications or attempts .

国航心选服务不支持新疆地区发货

作为一个飞行爱好者,真的很想购买国航周边,这样真的让我很失望,而且这个问题半年前被解决了一次!现在再一次购买就不行了

The worst app I’ve ever used

I tried millions of times to register the app, but failed. The reason is always “Oops, our system is not available right now…”! This is the worst app I’ve ever used!

值机还要锁票

吃相难看

Air China, was macht ihr nur :(

Ich versuche seit Wochen mich da anzumelden bzw einen Account zu erstellen. Bekomme keine SMS und ein anderes System kann ich nicht auswählen. Ich nutze weitere „Airlines Apps“ die um weiten besser sind und hatte nie Probleme gehabt. Ich verstehe nicht warum man hier nix dagegen macht. Kann leider nun den Online Check in nicht nutzen und muss somit zum check in Schalter persönlich hin. Bitte macht was dagegen lieber Entwickler.
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U

terrible design

性价比好

我出行总是选择星空联盟,中国国际拥有覆盖全面的航线,空服员又亲切,价格也很优惠,有时候中转后机时间较长,又可以申请免费的中转酒店,一直是我心目中最优先选择的航空公司。

A nightmare

The app does not recognize anything you input. Can’t check in, cant even choose a seat

云端平稳出行,国航旅途体验有感

搭乘国航航班出行,整体感受稳健安心。机组飞行技术扎实,起飞、降落过程平缓,遇到气流处置稳妥,安全感充足。空乘服务规范有礼,按需提供饮品、毛毯,响应及时。长途乘坐建议优选靠前或者安全出口座位。
美中不足在于经济舱座椅空间局促,机上餐食还有提升空间。

Kkkkkk

Kkkkk

Shameful app!

Kindly ask ur developers to see Cathay pacific / Singapore airlines app.Worst app experience ever.

APP

APP designed extremely bad, no professional, almost unusable, bad experience

스케줄보호해제어케하냐고요ㅠㅠㅠㅠ

앱에도 안떠서 미치겟네 전화해봐도 없으면 안된다하고

Horrible

Va fatal todo

Terrible

Seems like you just go around in circles with this app, nothing works. It takes an age for the code to come by that time it says it’s expired.

When I finally got in to the app it would not recognise anything, so I gave up.

神经软件神经会员神经生日

毛病吧上来让我填生日还不能改 客服客服排队排100个人打电话20分钟都不接 一帮草包

Impossible to use, system is lagging constantly

Dont even expect to log in, the system just simply doesn’t work. It doesn’t send verification code, or has other error
Being trying to log in for 4 weeks….
No point of the app