DiDi Driver User Reviews

Customer Experience

Positive experience16.2% of reviews
Neutral5.1% of reviews
Negative experience78.6% of reviews

~ Based on 117 written reviews from the US App Store.

Is DiDi Driver Safe?

DiDi Driver: Drive & Earn Cash appears mostly safe based on user ratings. AppsHunter Safety Score for DiDi Driver is 81/100.

This assessment is based on 7,799 user ratings, with an App Store average of 4.0/5.

Is DiDi Driver Legit?

DiDi Driver: Drive & Earn Cash appears to be a legitimate app. AppsHunter Legitimacy Score for DiDi Driver is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad app

Through surge only gives trips to drivers with DiDi stickers on their vehicles and banned other .. unfair, discrimination

Unfair Driver Treatment & False Allegations Without Verification

DiDi’s support system is completely unfair. A passenger made a fake report claiming I was texting while driving, even though my phone was on a dashboard mount for GPS. DiDi immediately issued a permanent warning and restricted my account without any real investigation. They rely on copy-pasted automated replies and ignore clear dashcam video evidence from drivers. Extremely disappointing platform.
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its effect for driver

coustmer supports are not good and didi was also not good for driver.

Worst support ever

I’ve requested a TSL Label since May. It’s September now. Still nothing. I’ve been messaging their support team every fortnight since May and it’s just ridiculous that they say they’re going to send a label, yet 4 months later and I haven’t even received the label to drive for them. What a joke.

Too many kilometres for tiny reward

Why didi works against driver ? Less than $ 1 dollars per kilometres? Mostly, empty back to city.

Outdated

Old school
Monopoly

Driver fares keep getting lower

I would not recommend driving for DiDi. Driver fares seem to be changed frequently without clear notice or explanation, and the rates have been getting lower and lower.

For example, I am now seeing DiDi Max trips from Sydney Airport T1 to the CBD paying only around $26. For a larger vehicle, considering fuel, maintenance, depreciation and waiting time, these fares are simply not worth it.

Drivers deserve transparent pricing and proper notice when fare structures change. Constantly reducing what drivers earn without clear communication destroys trust in the platform.

DiDi keeps reducing driver fares without clear notice or transparency. Drivers are being offered increasingly low fares while having to cover fuel, maintenance, depreciation and other operating costs themselves. The current fares are becoming unacceptable. A company that repeatedly changes driver earnings without proper communication loses the trust of its drivers.
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It feels like drivers are treated as modern slave.

DiDi used to be good, but now the pay rates are terrible. It feels like drivers are treated as modern-day slaves—doing all the work, covering all the costs, and getting very little in return. Extremely disappointing and unfair to drivers.

Fare

Bring back the normal price.

Unfair fares

Pay very less to drivers

Best

Its the best app

Disgusting app

This company is disgraceful & doggy as af

Airport restriction technical issue

No one is bothering to sort out airport trip restriction issue which is due to technical issue and customer care doesn’t bother to report it further

Overheating on iOS 26.6

App crashed and overheated frequently for the last few days.
WebKit has been patched by Apple since iOS 26.5. Older app still sticker with WebKit API calls would failed and stayed in endless loop.
Hope your developer know how to fix this issue. Or simply ask Kimi AI for help.

Overheating on iOS 26.6

App crashed and overheated frequently for the last few days. Please fix.

Be aware of scamming policies

Didi is always trying to scam you. Think more than twice before getting into this trap. Unlike Uber, Didi has a rude support team, doesn't care about drivers' and their cars' safety, no insurance for minor damages in the app or insurance discount, no rewards except fuel (6c per litre discount also in your Linkt rewards), no cleaning fees, is not trustworthy, not responsible, etc. In the end, you will have worked hard, but you won't get anything back except a damaged car with high mileage and bankruptcy
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Didi’s help.safety team is terrible

They restricted driver’s account without any clear reason or evidence and never give them a chance to explain.when you asked why ,they only repeated the same useless template response:you violated our policy. No details no proof no transparency. If you are a driver you don’t have fair treatment and proper appeal process here.
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Need important

Should improve this app working on apple car play as well at least driver can avoid using mobile phones while driving.

Becoming frustrating day by day

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Low fare far away pickup no old driver priority

Always Low fare far away pickup no old driver priority even 10hrs earn only 42-70$
And give promotion to customer but suffering driver .. 75cent per kilometre ruined the driver