Bad app
Through surge only gives trips to drivers with DiDi stickers on their vehicles and banned other .. unfair, discrimination
Unfair Driver Treatment & False Allegations Without Verification
DiDi’s support system is completely unfair. A passenger made a fake report claiming I was texting while driving, even though my phone was on a dashboard mount for GPS. DiDi immediately issued a permanent warning and restricted my account without any real investigation. They rely on copy-pasted automated replies and ignore clear dashcam video evidence from drivers. Extremely disappointing platform.
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its effect for driver
coustmer supports are not good and didi was also not good for driver.
Worst support ever
I’ve requested a TSL Label since May. It’s September now. Still nothing. I’ve been messaging their support team every fortnight since May and it’s just ridiculous that they say they’re going to send a label, yet 4 months later and I haven’t even received the label to drive for them. What a joke.
Too many kilometres for tiny reward
Why didi works against driver ? Less than $ 1 dollars per kilometres? Mostly, empty back to city.
