DigibitVPN User Reviews

Top reviews

Rubbish

Non of the servers work

Awful

Issues reported to customer support several time’s but no response, issues with logging in and connecting to servers. I have cancelled my subscription and will use a different competitor. Don’t waste your money

Digibit contact

Absolutely disgusted with this company, been with them for over 10 years and all of a sudden not able to access servers , contact helpline and might as well ask my dog what the problem is, no feedback whatsoever, going elsewhere

Does not work

Cannot login. Digibit ignore all messages and tickets. Avoid.

SAVE YOUR MONEY

Been with Digibit for years now and never had any issues , until 2 days ago , can’t login in on any device keeps saying incorrect password email I’ve message their support and keep getting the same response “all answers can be found in the knowledge base part of the web portal. I’ve done everything it recommends reinstall change password all to no avail. And no help from the support page at all. Save your money and shop elsewhere I’ll be cancelling my subscription straight away
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Poor IOS service

Been with Digibit now for a few years and always found customer service great with great response times to issues raised. Now find that the App for IOS does not work and despite a number of messages via X, Facebook, Instagram and email I am still at a loss as to why the app is no longer working or if there is a known fix for the problem. Works fine on the Firestick but all I want to know is what the problem is with IOS and whether there is a fix. Looking elsewhere now for my VPN service.
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Stopped working

Well, not working on iPhone. Just stopped working out of the blue. Can log in, but won’t connect. Really, really bad development. Has it even been updated in the last 3 years? I very much doubt this will even be read by the developers. Going to cancel and go with a more invested VPN.

Stopped working

No use on iPhones, stopped working, login ok and just fails to connect

Great VPN app

Would definitely recommend this app! Works amazing when on holiday, not missed any programs whilst away.

Confused.

Ordered VPN, took money straight away, username and password did not come until two days later, over a week now and it still says username and password still incorrect, though I am inputting everything in the welcome email that got sent todays after purchase.

5 🌟🌟🌟🌟🌟IF .......

Top app just make it turn to landscape for iPads PLEASE 🙏🏻 😊

Not so fast, safe, who knows... reliable? No.

It’s not expensive and you don’t have to commit to a 1 or 2 yrs plan.. however...
Regular service & uptime issues for UK sites means regular frustrations. Added to which there’s not been a working iOS app until fairly recently.
Compared to others, I’m afraid this one’s towards the bottom of the list.
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Not working iPhone 12 Pro Max

Use to work great, (still does on iPad) but on iPhone it no longer wants to work. Always asking to sign in every time I try to connect. Been uninstalled and reinstalling 5 times.

My Digibit VPN as stop working

I pay my bill for digibit VPN but it as stop working what can I do to get it working again

Great app and service

Works great and as expected, hopefully an update soon with possibility of searching

Poor

Does not connect to any location smoothly anymore very poor update!!

Unreliable

The app has too many bugs, keeps freezing and crashing, connecting takes forever and cannot reset to change IP location. Overall non user friendly, I’d rather pay up a bit more and have a better app that actually works. Lots to improve, good luck.

About time

I have been with Digibit for a couple of years now and the service is very good at a realistic price. It has always amazed me that there wasn’t an IOS app available so very pleased to get this at last.

Great update, but just with one problem.

Great update. Love the longer list of locations. However, the only problem I've noticed so far is that when the iPad is in landscape orientation, it will not connect. Portrait works perfectly though.

Severs

Need more severs added and connection time needs fixing

Over a year and still no new severs