DigiD User Reviews

What users say

Top reviews

Consistency for access

Access to gezondheid is always problematic.

The buggiest app!

This has to be the buggiest app I have on my phone. Super frustrating when you’re trying to PAY A BILL but can’t because this app keeps saying “Check your Internet connection.” My WiFi is great, and even if I disconnect from WiFi to just use cell service (also great), it says the same thing. And yes, the app is fully updated! 😖😖😖
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Paspoortcontrole

Deze lukte niet
Erg onduidelijk

Waardeloos

Doet het vaker niet dan wel

vanuit het buitenland

wat een drama!
niets werkt!

No internet connectio

This is slowly becoming a joke! Again for weeks now, I get the no internet connection.
I live abroad and rely heavily on this app.

Please Fix this!

Waardeloos

De app blijft zeggen dat ik geen internetverbinding heb terwijl alle andere apps wel gewoon werken.

Hopeless

Contantly says I have no internet connection, when I do indeed have connection. Have tried on wifi and 5G. App does not work, therefore can also not access anything connected to Digid. Just the worst system I have ever had to deal with.

Lots of bugs!

Both my wife and I have tried to scan our ID’s; it scans 12% and then quits. I’m at a roadblock on how to proceed.

Rarely works

Poorly designed

ID scan does not function

Title says it all

Ongelofelijk slecht

Geen verbinding. Geen internet. Geen updates beschikbaar (buiten de nl App Store). Wil niet op wifi. Kan niet met ipv6. Werkt ook niet op 5G. En nu natuurlijk ook erg onveilig in Amerikaanse handen.

Terrible !!!

Every time I try to get in it’s so complicated!! I don’t like !! 00000 star!!!

No internet bug

Cannot log onto any website as the “no internet” message comes up. Yet again. Please update the app.

ID SCANNING FAIL

I have been trying to scan my ID from the Netherlands for about a week with NO LUCK. I have tried several ways. It says I am connected and to wait while it finish s loading but stops at 12%. After. re-do it, I get a message or that says “It's not possible to perform the ID check with your current identity document” It is VERY frustrating. I CANNOT call because I have no international calling/texting/cannot receive very fixation codes since I am from America. For now (after trying 1hr), I give up. I will try to find another solution by googling or snap gpting my way.
I STILL CANNOT UPLOAD MY IDENTIFICATION CARD. My phone is set up for all and still NO LUCK. I don’t know who to turnt to. I cannot recieve phone codes through text and no phone calls. I have been ligging in and out with no luck
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Very very very frustrating ‼️‼️‼️

I cannot get a connection. I have tried for several hours over several days without any success. I have followed the instructions and videos accurately repeatedly. NO SUCCESS WHATSOEVER ‼️‼️

ID SCANNING FAIL

I have been trying to scan my ID from the Netherlands for about a week with NO LUCK. I have tried several ways. It says I am connected and to wait while it finish s loading but stops at 12%. After. re-do it, I get a message or that says “It's not possible to perform the ID check with your current identity document” It is VERY frustrating. I CANNOT call because I have no international calling/texting/cannot receive very fixation codes since I am from America. For now (after trying 1hr), I give up. I will try to find another solution by googling or snap gpting my way.
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Response from developer

Hi, I am sorry that you are having problems with the ID check. You can find more information about this at: https://www.digid.nl/en/login-methods/digid-app You can also leave a message via our contact form: https://www.digid.nl/contact ^KH

Changed

I cannot seem to use this id but I always could before

It’s frustrating as old cookies disallow logging in subsequent times

It sucks that it uses a browser and that cookies from an earlier login disallows logging in subsequent times

Broken

Works for a while then suddenly the “no internet” bug comes back and they don’t fix it for weeks.