Worst
This is the worst platform for selling and purchase of digital gold and silver. They charge huge commission while selling your community. For example, sometimes they may charge up to 12% of commission while selling your commodity. I sold my digital silver on 23rd December, but I received my money after 10 days. They take 7 to 12 days to Return your money after selling your commodity. Their customer support is worst. Best platform for digital gold is Safegold and best platform digital gold and silver both is Phonepe.
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Very very Poor Support team
I have made a purchase of silver and sold it again and I haven’t received the payment for my transaction yet and the support team wasn’t even responding to any of mails, messages and calls. I didn’t expect this from them and it looks like the money you invest in this app will be gone and you would get cheated for the money and you will never get your money back. Do not ever trust this app and invest in this app. It’s a fraud app. I am looking to take action on this issue.
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No sell no support
I have purchased gold but when i tried to sell it says you can not sell and when you tried to get help they will never response. Be wise while investing
Selling sliver 26 November amount not receive
Selling sliver 26 November DiGi gold app amount not received my account, display message 7 days take time to send amount to my account but not received my money. I am continuously call and email but customer care not attending my call, I also send Mail.
Poor response from customer care
Very difficult to reach customer care. My account became inactive with about 2 lakhs of investment inside. And i am not able to reach customer care via email and phone. Not expected from a reputed group like this.
