Dillons User Reviews

Customer Experience

Positive experience19.2% of reviews
Neutral13.3% of reviews
Negative experience67.5% of reviews

~ Based on 203 written reviews from the US App Store.

What users say

Is Dillons Safe?

Dillons appears safe based on user ratings. AppsHunter Safety Score for Dillons is 94/100.

This assessment is based on 36,270 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 36,270 App Store ratings for Dillons.

Is Dillons Legit?

Dillons appears to be a legitimate app. AppsHunter Legitimacy Score for Dillons is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Grocery list bug

Can you fix the list bugs, keeps leaving or deleting items. Also when adding more quantity to items on list it refreshes and reorganizes the list.

Pharmacy app

Your prescription app doesn't give an update on prescription status says try again later that's why my rating is so low if I could give a rating less than one star I would pathetic

Bug

Can you fix the list bugs, keeps leaving or deleting items. Also when adding more quantity to items on list it refreshes and reorganizes the list.

Not working

The app won’t open and internet won’t let me log in. Done shopping at Dillons! Fix your technology please!

Awful

The ui for this app is horrible. Dillon’s really needs to get it together. You think with each update it would improve but instead gets worse. It’s laggy, it freezes, cuts the page in half when you try to see the participating items in a certain sale. People would probably buy more groceries with the app if they made it easier to use.
Show more

Still needs work

Still not able to click pictures or pinch to zoom. This should have been implemented years ago. This is standard with Walmart and Target.

Second, products have issues where they just keep scrolling the same items over and over. It says there are 937 99 cent items available when you shop all, but all it does is continuously scrolling through about 15-20 and then it repeats those same ones again. You should also be able to click each section where the 99 cent items are. For instance snacks. You should be able to click it and scroll through items.
Show more

Losing user friendly features every update

The last few updates have made the list which is the most important function into the most difficult thing to use. From removing the search and add functionality in the list to removing the aisle number from an obvious easy to see section of the list to now not being able to sort by aisle number because it sorts by the first digit instead of the entire number. Maybe your team should quit with trying to make finding things easier especially at the same time the stores are rearranging
Show more

Making shop list just keeps getting more difficult.

With each update the shopping list feature gets more difficult to use. This latest update makes it nearly impossible to see which aisle items are located in. I primarily use the app for the ease of having my list ready to go with the location of each item in the store so I can go through seamlessly. This feature is getting more and more difficult to use and is extremely frustrating.
Show more

Takes forever to load

I used to use the app all the time but now it takes forever to load. I can’t go into the app to clip new coupons or search for things because the app is never working.

Please quit “improving” your app

Another update that doesn’t work. Latest issue: Allow substitutions doesn’t work in my cart now. If I allow for one item and add a substitution it doesn’t save it. If I try to turn it off for one item it doesn’t save it. You guys really need to work on testing your updates better.

Never works correctly

This Ap gives me endless trouble. It says I have nothing on my list when I do, items reappear when I check them off, I have to constantly find the new way to add to the list. It’s a pain. Everyday it’s something new.

Updated app is glitchy

Require update to the app is glitchy. Taking “forever”for my shopping list to show up and then once my list does update, every time I add a new item to my list, it has to update the list …again. Please fix.

Works….sometimes

As a family, we share one account. But, we often struggle, from device to device, with the list function. It rarely works correctly. The list won’t update from device to device. So, whoever might be doing the shopping won’t have a correct list.

Dillons Falls Another Rung From Grace

Once again, Dillon’s has managed to fall another rung from grace. After this last update, it deleted everything in my cart when I close the app, but freezes when I try to complete an order. It’s as if they don’t want customers anymore. Ever since they abandoned their “customer-first” service mission and their “world-class experience” philosophy, they have continually fallen from grace and had misstep after misstep. The latest issue with the app is just another symptom for this problematic company and their leadership.
Show more

New update

It took away the ability to add items to the shopping list in the store. I like to do this to help keep me in budget and look for coupons at the same time. It also now lags horribly. I have to wait 10-15 seconds per check mark for it to refresh. I am accidentally marking items shopped because of the lagging.
Show more

What the heck???

Since the app has been updated I can no longer sign in to my account. Ck

Three Stars.

The app freezes constantly.

Lost the ability to refill prescriptions on the app

Since they’ve updated it, I can no longer refill my prescriptions on the app. It shows them processing like they’re going to be filled and then it drops off the next day. It never goes through. I’ve literally had to call my refills in just so I can get them.

Also the coupons part is messed up where sometimes it doesn’t even show any coupons available. I’ve also lost points mysteriously. There are a lot of fixes needed.
Show more

Can’t scan Plus Card after update

What’s the point of having a digital card if you can’t even use it? Tried to scan at check out so I could use my e-coupon and it wouldn’t work so I had to type in my alternate ID. Then it wouldn’t give me the discount because I didn’t “scan” from the app. Useless.

Watch out for your points

There apps auto-redeemed my points that I saved for my fuel. Everyone should watch out for that!!!!! And they couldn’t put the points back to the correct month. I lost 300 points just for that reason. I have many other places that I can go shop so I’ll be here much less now.