Review
I like shopping on line
Always a pleasant shopping experience
Dillons is the mainstay of my shopping experience!
Love Dillon’s
I love Dillon’s! Products are fresh and I trust them with pricing! My 21st and Fairlawn or 29th and Urish and even 10th & Gage stores always have what I need and I notice their friendly employees. I would recommend and do to all my friends and family!
Bananas
I wish I still had the option to get 4 bananas instead having to buy a bunch. This is wasteful for me because I end up throwing away half of them!
Area of improvement
Please add a feature where you can make notes on individual items, not just when there might need a replacement. For example, I’d like greener bananas without any brown spots
By mail order
The shoppers do a GREAT JOB getting things I need. THANKYOU FOR ALL YOU DO
Manhattan Dillons!
The best of THE BEST! Nice staff! Always helpful 😊
Inconsistent
My cart was showing items as unavailable yet when I paid they were all in my cart. Hoping they are all in my order when I pick up. The app is inconsistent at best some days.
First order discount
Coupon was advertised in store for 1st online order.
I have never done and digital coupon could not be found and store employees could not find either .
Hopefully it’s honored.
I have never done and digital coupon could not be found and store employees could not find either .
Hopefully it’s honored.
Go to friendly store
Go to friendly store on fairlawn but noticing shrinkflation and is a bit insulting
Often glitchy.
Often glitchy app. Sometimes removes items you have ordered and when you are writing to search the letters come up long after you have typed. Useful app, but better to shop in person to be sure you get everything you need as this app sometimes after checkout and pickup you will realize that things you had previously ordered will disappear from order
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Dillons Pickup
They always do a great job! Even with produce. The employees that bring out the groceries are very kind. Troy especially! Thank you!!
Lying about options
Dillons has decided to stop delivering medications, and the way they've done this is that they're saying you have to order through the app but there is no delivery function in the app - so they are just not delivering medication. If you needed the app for that, it's no help as of October 2026
Cart
There is an error message saying "your cart could not be retrieved." It's been saying that for three days.
No coupons
After latest app there are only 7 digital coupons. Where did they go??
Can’t zoom in on pictures anymore
They took away that functionality from the app without explanation.
Delivery
I have been using this app without any issues until today when I ordered groceries. The delivery driver appears to have taken my groceries, claiming that my apartment information was not provided. I have successfully placed orders in the past, and I am currently unable to obtain a full refund.
Can’t Log In
It’s junk!
Substitutions
Substitutions doesn’t work very well. You can’t check anything other than approve. There is another option, but it doesn’t work.
Turn off notifications
I initially had notifications turned on because of my pick ups, but I can’t stand how many advertising notifications I get from this app.
