Dillons User Reviews

Customer Experience

Positive experience18.7% of reviews
Neutral12.6% of reviews
Negative experience68.7% of reviews

~ Based on 214 written reviews from the US App Store.

What users say

Is Dillons Safe?

Dillons appears safe based on user ratings. AppsHunter Safety Score for Dillons is 94/100.

This assessment is based on 36,288 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 36,288 App Store ratings for Dillons.

Is Dillons Legit?

Dillons appears to be a legitimate app. AppsHunter Legitimacy Score for Dillons is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No coupons

After latest app there are only 7 digital coupons. Where did they go??

Can’t zoom in on pictures anymore

They took away that functionality from the app without explanation.

Delivery

I have been using this app without any issues until today when I ordered groceries. The delivery driver appears to have taken my groceries, claiming that my apartment information was not provided. I have successfully placed orders in the past, and I am currently unable to obtain a full refund.

Can’t Log In

It’s junk!

Substitutions

Substitutions doesn’t work very well. You can’t check anything other than approve. There is another option, but it doesn’t work.

Turn off notifications

I initially had notifications turned on because of my pick ups, but I can’t stand how many advertising notifications I get from this app.

App Good…Delivery Service…Not So Much

The app is very easy to use. However, if you use the delivery service MAKE SURE TO GO OVER YOUR RECEIPT! My shopper/delivery person charged my card and bought extra items for themselves. It was 2 items I have never purchased and will never purchase. Getting ahold of customer service was easy & getting the money back was painless. Thank You Dillons!!!
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New app is awful

The new list doesn’t match what I make online. It doesn’t order things by aisle (I’ll have produce sections at the top middle and end) and every time I click to either check mark an item or remove it the entire list gets shuffled. Some items won’t remove and they don’t have pictures like online so can tell something is weird. I’ve deleted the app and reinstalled several times.
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Test Your Software Bettet

The Dillon’s app adds new functionality all the time. The problem is the app is not regression tested well.
Whenever there is a new release, old functionality is broken.
Reporting problems is difficult. I use the shopping list functionality all the time, and this situation is frustrating

STILL UNABLE TO LOGIN!!

I AM STILL UNABLE TO LOGIN CAN SOMEONE PLEASE FIND OUT WHAT IS THE PROBLEM AND FIX IT PLEASE!!

Inconsistent

This app is one of the reasons I have gone to other stores that automatically load coupons to members’ cards/numbers.

Grocery list bug

Can you fix the list bugs, keeps leaving or deleting items. Also when adding more quantity to items on list it refreshes and reorganizes the list.

Pharmacy app

Your prescription app doesn't give an update on prescription status says try again later that's why my rating is so low if I could give a rating less than one star I would pathetic

Bug

Can you fix the list bugs, keeps leaving or deleting items. Also when adding more quantity to items on list it refreshes and reorganizes the list.

Not working

The app won’t open and internet won’t let me log in. Done shopping at Dillons! Fix your technology please!

Awful

The ui for this app is horrible. Dillon’s really needs to get it together. You think with each update it would improve but instead gets worse. It’s laggy, it freezes, cuts the page in half when you try to see the participating items in a certain sale. People would probably buy more groceries with the app if they made it easier to use.
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Still needs work

Still not able to click pictures or pinch to zoom. This should have been implemented years ago. This is standard with Walmart and Target.

Second, products have issues where they just keep scrolling the same items over and over. It says there are 937 99 cent items available when you shop all, but all it does is continuously scrolling through about 15-20 and then it repeats those same ones again. You should also be able to click each section where the 99 cent items are. For instance snacks. You should be able to click it and scroll through items.
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Losing user friendly features every update

The last few updates have made the list which is the most important function into the most difficult thing to use. From removing the search and add functionality in the list to removing the aisle number from an obvious easy to see section of the list to now not being able to sort by aisle number because it sorts by the first digit instead of the entire number. Maybe your team should quit with trying to make finding things easier especially at the same time the stores are rearranging
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Making shop list just keeps getting more difficult.

With each update the shopping list feature gets more difficult to use. This latest update makes it nearly impossible to see which aisle items are located in. I primarily use the app for the ease of having my list ready to go with the location of each item in the store so I can go through seamlessly. This feature is getting more and more difficult to use and is extremely frustrating.
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Takes forever to load

I used to use the app all the time but now it takes forever to load. I can’t go into the app to clip new coupons or search for things because the app is never working.