Everything single resurant in the city is sold out for weeks and weeks ahead
Useless App
Everything single resurant in the app is not available. IMHO I don’t believe this App works.
Love the curation
Response from developer
shhhh don't tell everyone the secret ;-)
Vancouver
Useless for those outside Toronto
Polishing
Response from developer
New version coming very soon!
What a scam!
Response from developer
Hi there - apologies for the delay but we're just noticing this comment now. Can you please email us at community@getdinr.com. The gift card works perfectly well across almost all of our restaurant partners, and we'd be happy to help get you set-up with the Premium Membership.
A foodie must!
Please expand to other cities, would love to use the app more when I travel.
Such a life saver!
Great app but…
Response from developer
Hi there! At the top, there's a drop-down for you to select your city. Try reinstalling the app or making sure you have the updated version. Please also check you text size on your device settings and ensure it's set to 'normal' in case there's an issue with spacing on your device.
Long loading times
Response from developer
Hi Chaeze! Would you mind trying again? We had major announcement on October 28th and a tonne of traffic which temporarily overloaded us. We've made some infra changes and would love for you to give it a go again (and update the rating if you feel so inclined). Kind of like when the Jays were beating the Dodgers and Sportsnet app crashed... or TSwift crashed Tickemaster temporarily :)
If only it worked
Response from developer
Can you please write to community@getdinr.com? We don't understand the issues you faced or the context for this review and we'd love to get to the bottom of it gracefully.
Embarrassing
There is no search function. There is no book ahead function. This is a paid app to fill unbooked seats for restaurants for today and to market their events.
Absolutely embarrassing to charge the users to help fill empty seats of restaurants.
I got this premium membership for free and I feel ripped off.
Response from developer
Hi there - DINR is known for same-day bookings and last minute bookings. We do not offer reservations with long lead times and our events are promoted primarily only to Premium Users.
Must Have!
Response from developer
Thanks so much Sean and Eduardo! We're so glad you're loving it and we are excited to grow across Canada (and beyond!) with incredible folks like you! Cheers to a delicious year ahead :)
reservation cancellation issues
Response from developer
Hi there! We'll be moving beyond same-day reservations soon :) For the restaurant that you had trouble canceling, would you mind reaching out to us at community@getdinr.com so that we can look into this further? We take our user's feedback seriously and we strive for a perfect, seamless experience.
Entitled & rude customer service
Response from developer
Thank you for reaching out! It looks like we don't have a customer service record for you on DINR. Just to clarify, DINR is a free platform, so there are no charges associated with it.
Great app - reliable
Response from developer
Woohoo! We love to hear it :)
App is dead
Response from developer
Hi there, we just noticed your comment here. Please try uninstalling and reinstalling the app. We launched a brand new app after COVID and people with the old iOS version had to reinstall the app (not simply update it). If you run into any other issues, please email us at community@getdinr.com
App Glitches
UPDATE:
Jennifer helped us rebook for a night that was available! She was super helpful and appreciated her efforts to make things right.
Response from developer
We're sorry to hear about this. Restaurants themselves manage their availabilities on the app but if you reach out to us at community@somm.io we will help make this right :) ps - thanks for the update. We really do endeavor to create the best possible guest experience and we're glad everything worked out :)
Difficult signup
Awesome app, eat where you deserve!
5 starts to customer support as well! 100% recommend.
