DINR Reviews: Is It Legit?

Customer Experience

Positive experience30.8% of reviews
Neutral5.1% of reviews
Negative experience64.1% of reviews

~ Based on 78 written reviews from the US App Store.

What users say about DINR

Is DINR Safe?

DINR appears safe based on user ratings. AppsHunter Safety Score for DINR is 90/100.

This assessment is based on 46 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
0.0% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 46 App Store ratings for DINR.

Is DINR Legit?

DINR appears to be a legitimate app. AppsHunter Legitimacy Score for DINR is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Everything single resurant in the city is sold out for weeks and weeks ahead

I can get reservations off AMEX, although this app has more variates but they are all sold out. Hard to believe.

Useless App
Everything single resurant in the app is not available. IMHO I don’t believe this App works.

Love the curation

Guaranteed to have a great meal.

Response from developer

shhhh don't tell everyone the secret ;-)

Vancouver

Had this app for a while, there used to only be a handful of options in Vancouver and I never actually booked one. Now there’s TONS more options which is great, however not a single one has any availabilities! Every time I open the app I can’t find a reservation available. I got a premium membership through Wealthsimple but if this continues I will likely give up this benefit. Unfortunate because I do really love the concept!
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Useless for those outside Toronto

This app really only caters to people who live in Toronto. Don’t bother purchasing it if you live anywhere else as they don’t offer access to restaurants outside downtown Toronto other than maybe one or two restaurants elsewhere. Waste of money signing up.

Polishing

App has potential but it’s very buggy and missing a lot of functionality…

Response from developer

New version coming very soon!

What a scam!

I took the premium membership with the promotion to get the 50$ gift card. It is impossible to have access to the gift card. Eml Payments which is responsible for the gift card say they don’t know anything about this. You can be sure that I will not renew my membership

Response from developer

Hi there - apologies for the delay but we're just noticing this comment now. Can you please email us at community@getdinr.com. The gift card works perfectly well across almost all of our restaurant partners, and we'd be happy to help get you set-up with the Premium Membership.

A foodie must!

This has become my go-to app for any dinner out! The restaurants are all top quality and I love getting advance access with my membership. Worth every dollar!

Please expand to other cities, would love to use the app more when I travel.

Such a life saver!

Use this all the time to get last minute reservations at all of my favourite places! Whenever I’m in a new city Dinr is the first app I open!

Great app but…

I downloaded this app because they partner with Air Canada for points. It’s honestly a nice app, my only issue with it is that you cannot change your location to search for a restaurant in another city. For example, my fiancé will be in Canada in a couple weeks for his birthday we’ll be staying in Montreal for 3 days, I wanted to look and see what restaurants accept the app but alas I cannot change my location. So even if I wanted to book the day we leave or even the day proper to go to Montreal for one of the days we are there, I cannot until I am there. 3 stars until it’s fixed.
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Response from developer

Hi there! At the top, there's a drop-down for you to select your city. Try reinstalling the app or making sure you have the updated version. Please also check you text size on your device settings and ensure it's set to 'normal' in case there's an issue with spacing on your device.

Long loading times

Nice design, feels premium. Sadly, it takes a long time to load the data on the home page. I keep waiting for the loading indicator to finish each time I go on the home page. Also happens after opening another tab and coming back to the home page. It takes a good 20-30 seconds to load and the page remains frozen. It’s not my mobile connection because all the other apps and websites load just fine. Just hope this gets resolved very soon.
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Response from developer

Hi Chaeze! Would you mind trying again? We had major announcement on October 28th and a tonne of traffic which temporarily overloaded us. We've made some infra changes and would love for you to give it a go again (and update the rating if you feel so inclined). Kind of like when the Jays were beating the Dodgers and Sportsnet app crashed... or TSwift crashed Tickemaster temporarily :)

If only it worked

Downloading and signing up for DINR was the most frustrating user experience. Once I was able to get in, you’re not able to click on anything. Pretty useless, not sure how their rating is 4.9

Response from developer

Can you please write to community@getdinr.com? We don't understand the issues you faced or the context for this review and we'd love to get to the bottom of it gracefully.

Embarrassing

Insanely difficult to use. I just need to book a restaurant a week ahead of time and this app failed so badly I was compelled to write a review.

There is no search function. There is no book ahead function. This is a paid app to fill unbooked seats for restaurants for today and to market their events.

Absolutely embarrassing to charge the users to help fill empty seats of restaurants.

I got this premium membership for free and I feel ripped off.
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Response from developer

Hi there - DINR is known for same-day bookings and last minute bookings. We do not offer reservations with long lead times and our events are promoted primarily only to Premium Users.

Must Have!

This app is the best for serious foodies. It has the best restaurants, events, and reviews on the best restaurants across Canada - and it only seems to be getting bigger and bigger! We use it all the time!!

Response from developer

Thanks so much Sean and Eduardo! We're so glad you're loving it and we are excited to grow across Canada (and beyond!) with incredible folks like you! Cheers to a delicious year ahead :)

reservation cancellation issues

I dislike that there are issues with trying to cancel a reservation and saying that the app could not cancel through the external system. The app gives good to great options of restaurants but only offers day of reservations.

Response from developer

Hi there! We'll be moving beyond same-day reservations soon :) For the restaurant that you had trouble canceling, would you mind reaching out to us at community@getdinr.com so that we can look into this further? We take our user's feedback seriously and we strive for a perfect, seamless experience.

Entitled & rude customer service

Requested a refund due to incorrect renewal fee and response was nothing short of formally worded petulance. Disappointing response from a disappointing platform.

Response from developer

Thank you for reaching out! It looks like we don't have a customer service record for you on DINR. Just to clarify, DINR is a free platform, so there are no charges associated with it.

Great app - reliable

I use this at least a couple times each month.

Response from developer

Woohoo! We love to hear it :)

App is dead

App doesn’t even launch anymore. Crashes as soon as you launch the icon.

Response from developer

Hi there, we just noticed your comment here. Please try uninstalling and reinstalling the app. We launched a brand new app after COVID and people with the old iOS version had to reinstall the app (not simply update it). If you run into any other issues, please email us at community@getdinr.com

App Glitches

I like the app, but it’s super disappointing that I had cancelled my reso at another restaurant bc I saw one come up on here. Fast forward and the restaurant calls me to tell me the app was incorrect and they’re not even open tonight… it’s giving unreliable 🥲

UPDATE:
Jennifer helped us rebook for a night that was available! She was super helpful and appreciated her efforts to make things right.
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Response from developer

We're sorry to hear about this. Restaurants themselves manage their availabilities on the app but if you reach out to us at community@somm.io we will help make this right :) ps - thanks for the update. We really do endeavor to create the best possible guest experience and we're glad everything worked out :)

Difficult signup

Please modernize to use AppleID and ApplePay so users don’t need to type in ID info from scratch or enter a credit card

Awesome app, eat where you deserve!

Find last minute reservations to the best restaurants in town! So far never disappointed with the options it’s easy to book, always surprised to be able to get reservations at restaurants that usually are full for the weeks to come.

5 starts to customer support as well! 100% recommend.