Dip User Reviews

Customer Experience

Positive experience95.2% of reviews
Neutral0.0% of reviews
Negative experience4.8% of reviews

~ Based on 21 written reviews from the US App Store.

Is Dip Safe?

Dip - Pool Owners & Service appears mostly safe based on user ratings. AppsHunter Safety Score for Dip is 84/100.

This assessment is based on 30 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
0.0% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 30 App Store ratings for Dip.

Is Dip Legit?

Dip - Pool Owners & Service appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Dip is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stay on point!

I’m generally not a very organized person, it’s just not one of my strong suits. Using the dip app helps me stay organized and keep track of my customers.
The route optimization keeps everything on point. Easy billing, and reminder functions.
The busier I get the more organized I need to be. And this app helps me do it all.
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Amazing platform!

Dip has treated us SO well and we are so thankful for their platform! They are so flexible in working with us and are always there when we need them. They streamlined taking care of our business so we can take care of our pools. Thank you Dip!

Love it!

Great app, love the support from the owner and am rooting for them!

Great Product for pool professionals.

I’ve been using Dip to replace my skimmer. It’s working perfectly. Hands down best app for a regular single pole operator. Would recommend this. Mike is very responsive and always keeps me informed about new developments.

Game Changer for Pool Technicians!

I’ve been in the pool service industry for a while, and this app has completely changed the way I work. It makes everything faster, easier, and more organized. I can log all my visits, record chemical readings, upload as many photos you want and keep track of every customer right from my phone
What I really like is how professional it makes me look to my clients everything is documented clearly and they can see exactly what was done
The app also has the best route system you can imagine It’s reliable, easy to use, and constantly improving
If you’re a pool tech or run a service team, this app is a must. It makes your job smoother, your clients happier, and your day a lot less stressful!
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Nice addition

Great addition to the pool community. Also Mike has been very responsive to any questions I’ve had and I even talked to him over the phone. I’m a solo company with 30 pools. Originally I was texting people updates then kinda got fed up with my system and wanted something for accountability but not necessarily through skimmer. Dip owner is great people and I highly recommend you giving them a shot.
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Mr Dip

Hands down the best pool route app very simple and fast to use on the fly. Mr Dip always responds promptly to any questions you have and also listens to any suggestions. Best bang for your buck with this app I love it!

You’d be a real Dips*** to not use this app!

My wife and I started our own family pool company and were struggling with various other apps to help assist with our routes, customer’s info, invoices, record keeping, and so on having to use 3-4 different apps until we accidentally ran across the Dip app and sure as the day is long it’s the best investment we’ve made into our business. The owner Mike is awesome. He’s taken the time to walk use through the app via video meetings, answers when we call, and even calls just to check in with use and talk shop. We’ve got everything in one place and only need to remember 1 password now and not the half dozen from before. You’d really be stupid not to at least check it out. Thanks to Mike and Dip for helping us grow and allowing us to have our dream without all the bull that usually comes along with it.

- Ryan & Ashley Quatsoe - Owners - Coyote Pool Care, Mesa, AZ
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BEST POOL TECH APP EVER

If you're looking for an app that is both user-friendly and backed by excellent customer service, look no further than the Dip app. From the moment I started using it, I was impressed by how easy it was to navigate through the interface. Whether you're a first-time user or a seasoned pro, everything is intuitive and well-organized, making it simple to find exactly what you're looking for.

What really sets the Dip app apart, however, is its exceptional customer service. Whenever I've had a question or run into an issue, their support team has been quick to respond, professional, and incredibly helpful. It’s clear they genuinely care about their users and are always there to make sure you have the best experience possible. The OWNER Mike, takes the time and even CALLS me when he wants to explain a feature to me.

Overall, the Dip app offers a seamless and stress-free experience, and with their top-notch customer support, it’s easy to see why it stands out from the competition. Highly recommended!
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Outstanding

I genuinely stand behind this app, I’ve used it for a year or so now and have been using it daily. So seeing the progression of added functionality and ease of use is perfect for running my business. I’ve used a few other similar apps for many years now, but these guys behind this app have been top tier helpful and really impressed me with providing tools in this app to provide better experience for my own customers.
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Amazing!

Where has this app been my whole pool owning life!? DIP connected me to an outstanding pool cleaning company, they notify me via the app to confirm arrival time and invoice me. The dip app is my one stop shop for all things related to our pool. If you have a pool or hot tub this app is a must have, super easy to use and convenient.
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Great!

I own my own pool company and have tried a few pool service apps, but they were either not user friendly, too expensive, or just didn’t have what my business needed. After stumbling upon Dip, the owner reached out to me personally and answered all my questions - amazing customer service! The app is very user friendly, not overly complicated, and honestly is what I’ve been looking for.
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Great App and Even Better Customer Service

I love the app and Mile and the team at DIP are wonderful! Hands down the best customer service ever !!!

This app is amazing

This app has floored me, it has so many features and tools. It out performs many other apps I have used, and doesn’t receive enough attention online. I highly highly recommend this to pool service companies getting their foot in the door and companies that have already established themselves. 10/10

The BEST, hands down.

I’ve been working directly with the owner and his team since the beginning of this year, and I do not regret a single moment of it. This app is user friendly, easy for our customers, and offers a ton of features for both company owners and customers. My clients love the simplicity of it and how easy it is to see everything on one screen. The guys working the development and relations side of this app are absolutely phenomenal and really care about the feedback they’re given, good or bad. I can tell the crew is continuously working on new ideas and new updates, so expect even more when you download and join. 10/10 would recommend to anyone who deals with pools!!
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Beats all the other pool apps by a long shot!

I can’t say enough good things about this app and all the hard work they put into constantly improving and adding extremely helpful features. They truly care and listen to your feedback for both pool owners and pool business owners. Very simplistic, easy to use and navigate wether that be for a report to a customer or a business owner like myself to run their business through. I have been using this app for about 5 months now and at the end of the day I am never disappointed. I’m glad I switched my business to this app, it has saved me TONS of time and money compared to most other expensive ones. My customers really love the reports and features they see. I would absolutely recommend pool owners and business owners to use it or at least reach out to them for a demo, you’ll see right away all the benefits and helpful time savers this app has to offer compared to most!
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Great customer support!

We love using the dip app as pool company owners and have found our customers love it too. Super user friendly. The app guys really listen to their customers, constantly updating app based on user feedback. Highly recommend!!!

Great App

Great app and amazing customer support. It has helped make the day to day process much smoother. The billing side being incorporated makes invoicing and monthly billing much easier.

Weak

literally won’t let me go back and change settings. Pain in the butt to try and get working and there is nothing online to explain the use.

Great app!

This app is for sure a 5/5 it help me easily pay my pool cleaner, let me know when to get out of the pool and when i could use it again after it was cleaned. If you don’t have a pool cleaner the app also offered me a option for them to set me up with one! The creator made a video to help people understand it better. When you first get the app your pool cleaner should already have a code you just punch on that code and all your information and you ready to go! This app is awesome and would really recommend!
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