Pre-booked taxi isn't actually pre-booked during school run
I pre-booked a taxi a week in advance using the app so I could be dropped off at work while I was unable to drive in. On the day of my booking the taxi did not arrive at the specified time and upon calling I was told that app bookings did not take priority during the school run. I appreciate the person I spoke with letting me know to call instead and I understand that it is a busy period however I would have appreciated a warning within the app. As now I am going to be late for work.
Show more
Excellent Customer Service
I like him
Avoid.
I don’t think I’ve ever had a positive experience with this company and it’s drivers. I’ve experienced racism, unsafe driving and unsanitary vehicle conditions and their drivers must not be vetted on any level. Please use a different service if you’re female, any race other than white or simply prefer a good service. Handsome cabs appears to be regulated like Uber and I have never had a bad experience. Clean cars, professional drivers and a far easier process. They’re often a little more expensive but the extra £3 allows you to keep your life and pride intact.
Show more
never any cars available
don’t see the point in taxis places being about if you can’t get a lift WHEN YOU NEED, im sick off working around them, it’s not how it works
Database issues
Says mobile number is registered to an account. Go to forgetten email and enter mobile number for it to say it's not linked to an email. Go to register account and can't use number...repeat.
