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Direct Health for Patients

Direct Health for Patients

Secure Healthcare Messaging

15 ratings
71 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
April 22, 2016
Updated
April 6, 2026

Features

Developer

Bender Medical Group Inc dba Direct Health
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Direct Health for Patients video #1 for iPhone
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Direct Health for Patients screenshot #6 for iPhone
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🔄5+ apps
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❓5 answered
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📦w/o updates
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About

Connect securely with your personal doctor, specialists, therapist, or veterinarian via text, call, or video chat. Get health advice, lab results, prescriptions, and referrals conveniently from your phone. Collaborate with multiple providers and share HealthKit records for seamless care.

✓Secure text, call, and video chat with doctors
✓Get health advice and answers
✓Receive lab results, prescriptions, and referrals
✓Invite multiple healthcare providers
✓Secure group chat for collaboration
✓Share HealthKit records
Show original description

What users say about Direct Health for Patients

Reviews of Direct Health for Patients are mostly negative: the Medical app is rated 3.7/5 from 15 App Store ratings. What users like most: convenient for busy people, saves time and money. Top complaints: terrible app and execution, no doctor response. Summarized from real user reviews.

Positive things

  • 👍Convenient for busy people
  • 👍Saves time and money
  • 👍Easy to use
  • 👍Connect with personal doctor
  • 👍Good for quick questions
  • 👍Professional and informative doctors
  • 👍Can manage family and pet medical needs
  • 👍Honest medicine advice
  • 👍Fast and professional service
  • 👍Life saver for quick consults
  • 👍Great for remote evaluation

Negative things

  • 😞Terrible app and execution
  • 😞No doctor response
  • 😞Impossible to find doctors
  • 😞Can't delete account/card info
  • 😞App is buggy and unreliable
  • 😞Server not available
  • 😞Keyboard not displaying
  • 😞Date format issues
  • 😞Doctor de-platformed due to fees
  • 😞Unethical tech company practices
  • 😞No support
  • 😞Requires fee for follow-up questions
  • 😞Overwhelmed and slow response times
  • 😞Set-up fee not clearly indicated
  • 😞App doesn't make sense
  • 😞Not what expected
See all reviews

What's New in Direct Health for Patients

1.9.11

April 6, 2026

Fixed bugs.

User reviews

Most RecentHighest RatedLowest Rated

Pretty atrocious (still - in 2026)

Terrible app, terrible execution. Seems to just mysteriously change names every other year, I wonder why that is. Still haven’t been able to pinpoint that.
Aaveale

Notifications

This app does not notify you when your doctor messages you back. I’ve missed so many messages by several DAYS. And no it’s not my phones notifications, because they are all turned on.
CCookiegurl3

Not a way to talk to your doctor

If you have a question for your doctor, this app is not what you want. This is just a tele consulting app. If you see one of the docs and have a question about your appointment, this app requires a fee.
CCkfc

Amazing customer service and patient care!!

Dr. Bender helped my 90 year old grandma who had Covid recover quickly by prescribing her life saving medicine that other doctors wouldn’t! He responded within an hour of me reaching out and his nurse was so patient on help us through the process of registering my grandma and getting her prescriptions sent over the same day! A few days later I tested positive and they’ve helped me quickly, professionally and with the utmost care. I’m so thankful for his service!!
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Bbevans84

Pretty atrocious

Terrible app, terrible execution. Seems to just mysteriously change names every other year, I wonder why that is.
Aaveale
See 66 more reviews

Developer apps

Direct Health for Doctors
Direct Health for Doctors

Message & video chat patients

🏥 Medical

(48)

Free
See developer apps

User experience

🐞

Reported Bugs

15 issues

App mysteriously changes names

Bug

Notifications not working for doctor messages

Bug

Cannot delete credit card info

Bug

Cannot delete account

Bug

Password reset loop

Bug

Date format prevents sign-up

Bug

Keyboard not displaying during sign-up

Bug

Server not available errors

Bug

App freezes

Bug

App won't accept address

Bug

Unable to enter email address during sign-up

Bug

App doesn't let user sign in after setup

Bug

App keeps saying to try again later (server issues)

Bug

Can't get keyboard to type info for account creation

Bug

App is unusable due to server issues

Bug
✨

Requested Features

5 requests

Ability to find doctors by state/more filters

Feature

Option to delete account and personal data

Feature

Improved notification system for doctor messages

Feature

Multi-user support on one account

Feature

Button for COVID treatment/prevention search

Feature

FAQ

What can I do with Direct Health for Patients?

You can securely text, call, or video chat with your personal doctor, specialists, therapists, and even your veterinarian. The app allows you to ask questions, get health advice, receive lab results, prescriptions, and referrals, and collaborate with your healthcare providers.

How does Direct Health for Patients improve healthcare access?

It offers a convenient way to manage your healthcare needs without necessarily requiring an in-office visit. You can get medical answers or advice from your doctor, avoid unnecessary ER or urgent care visits, and save time by having mobile doctor appointments.

Is Direct Health for Patients free to use?

Based on the provided information, the app is free to download and use for patients. The description does not mention any costs associated with patient access or in-app purchases.

What devices is Direct Health for Patients compatible with?

The app is designed for mobile phones, allowing users to connect with their doctors from anywhere. It also supports sharing HealthKit records, indicating compatibility with iOS devices that utilize Apple Health.

Can I use this app to connect with any doctor?

You can invite all of your doctors, your vet, and other healthcare providers to connect with you on the app. This allows for a centralized and secure way to communicate with your entire healthcare team.