Pretty atrocious (still - in 2026)
Terrible app, terrible execution. Seems to just mysteriously change names every other year, I wonder why that is. Still haven’t been able to pinpoint that.
Notifications
This app does not notify you when your doctor messages you back. I’ve missed so many messages by several DAYS. And no it’s not my phones notifications, because they are all turned on.
Not a way to talk to your doctor
If you have a question for your doctor, this app is not what you want. This is just a tele consulting app. If you see one of the docs and have a question about your appointment, this app requires a fee.
Amazing customer service and patient care!!
Dr. Bender helped my 90 year old grandma who had Covid recover quickly by prescribing her life saving medicine that other doctors wouldn’t! He responded within an hour of me reaching out and his nurse was so patient on help us through the process of registering my grandma and getting her prescriptions sent over the same day! A few days later I tested positive and they’ve helped me quickly, professionally and with the utmost care. I’m so thankful for his service!!
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Pretty atrocious
Terrible app, terrible execution. Seems to just mysteriously change names every other year, I wonder why that is.
Sorry full
Impossible to find all doctors in your State. You MUST know the doctors name. Pathetic.
Terrible and no support
I started an account but couldn’t find a Dr only 2 were listed and both were not involved any more so I decided to delete my account so they wouldn’t charge my card well you can’t delete it or edit it or get your card and personal info off of it. I ended up deleting the app and info hoping that will prevent them from charging me! Really terrible app and program imo!
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Don’t us this app
Have been waiting over a week now for the first response. Didn’t have insurance and needed medical help so I thought this app could help me out… I was wrong, I sent multiple doctors a message and haven’t gotten one response back in over a week.
Trash
This app is just awful… can’t delete card info, a whole week with no responses from doctors, can’t reset my password. Very pointless.
Endless Spam
I download their app and used their telemedicine service. They rewarded me by endlessly sending ads to my email.
Scam
These people wasted 6 days of my time. I answered all 12 questions and was begging for help and they would respond only every other day with another question… worthless idiots
Shame on you
Closing a Dr’s account on a few hours notice due to greed, with no regard to sick patients is cruel and inhumane.
Tech company unethical
These lousy tech oligarchs gave my doctor one and a half hours to comply with an exorbitant fee increase. Can you imagine the evil intent on offering physicians a service and once all of their patients are on board, with no warning at all, raising their fees?? My doctor refused, because he would not pass the fee onto his patients. He was de-platformed. This doctor has committed his practice to helping Covid patients.
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No answer
I and my family were sick and I wrote to ask advise on 9/13/21 and then again on 9/14. I have never received an answer. While understanding the possibility of overload of operators, this total lack of response is disappointing and unsafe for cases that would worsen in time.
CANT DELETE MY CREDIT CARD INFO
WHY???
Does stripe know this is how you operate?
Does stripe know this is how you operate?
No delete account button
How are you suppose to wipe personal Data when you are done with the app? No delete account button anywhere on app.
The name Medici should be your first clue
Thank god I read the reviews before I added my credit card or was in need of medical assistance. 4 days wait for a response?? Any company that associates itself with the name Medici either doesn’t know that families reputation or worse, endorses their practices.
No reply
It’s been 6 days since without a reply. I’m looking to get medication for COVID. Don’t waste your time.
Can’t sign up
The date format can’t be changed, thus not even allowing me to get signed up.
Wasted time - disappointing
Over 84 hours now with out a reply, response or even a auto bot msg. App does say that they are very busy and that’s understandable. However listing that you typically reply within 12 hours? Going on days 4 now.
Unable to delete Credit Card info from profile, does not even give you the option. No charges have shown up at this time but did contact my bank to give the, a heads up. Four days wasted when we could have been getting real medical help elsewhere.
Unable to delete Credit Card info from profile, does not even give you the option. No charges have shown up at this time but did contact my bank to give the, a heads up. Four days wasted when we could have been getting real medical help elsewhere.
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