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Direct Repairs

Direct Repairs

by RHLS Software Ltd

0 ratings
3 reviews
💼 Business

Archived App (Last seen on 19 Jun 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 10, 2017
  • May 14, 2023

Features

Developer

RHLS Software Ltd
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About

Report property maintenance issues by taking photos or videos. The app sends problems directly to your agent or landlord for repairs. Track repair status and receive email notifications. Supports multiple languages for seamless communication.

✓Report issues with photos/videos
✓Directly notify agents/landlords
✓Track repair status
✓Email notifications
✓Multi-language support
✓Key management for repair access
Show original description

What's New in Direct Repairs

1.4

May 14, 2023

- The email notifications received by Agent and Tenant are now more detailed and include address and problem descriptions.

User reviews

Most RecentHighest RatedLowest Rated

Great app

As a tenant I reported a repair to my landlord via the app. I created a short video which the plumber watched and knew immediately what the problem was and came armed with the right part. Very easy to use and makes life easier for someone like me that had no clue what the problem was. Very good.
Superman19999996666Superman19999996666

Fantastic App!

This is such a great app! Easy to use, saves time and headaches. Would definitely recommend this
Mr AmfjdgghMr Amfjdggh

Super slick....

This has saved my office so much time. Our tenants love tracking requests progress. 5 stars
Ziziuk--Ziziuk--

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FAQ

How do I report a maintenance issue with Direct Repairs?

You can report an issue by simply taking a photo or recording a short video of the problem directly within the Direct Repairs app. This visual evidence is then sent to your agent or landlord to initiate the repair process.

Can I track the progress of my repairs using Direct Repairs?

Yes, you can easily track the status of your repairs within the Direct Repairs app. You will also receive email notifications when the status of your repair changes, keeping you informed throughout the process.

Does Direct Repairs support multiple languages?

Yes, Direct Repairs offers support for Polish, Punjabi, and Chinese. If a request is submitted in one of these languages, it automatically translates to English for the agent, and then back to the customer's native language when the job is passed back.

Is Direct Repairs free to use?

The Direct Repairs app is completely free for tenants to use. This allows tenants to efficiently report issues without any cost.

What devices is Direct Repairs available on?

Direct Repairs is available on iPhone, iPad, and iPod devices. It is designed for use on Apple's mobile operating system.

How often is Direct Repairs updated?

The latest version of Direct Repairs is 1.4, and it was last updated on May 14, 2023. Updates typically include new features and improvements to existing functionality.

Can tenants specify if they want to be present for repairs?

Yes, a new feature called 'Keys' allows tenants to specify whether they wish to be present during any works. If not, this can potentially increase repair time scales.

Does Direct Repairs have ads?

No, Direct Repairs does not contain advertisements. The app is ad-free, providing a clean and uninterrupted user experience for reporting and tracking repairs.