Dirt Devil Clean Reviews: Is It Legit?

Dirt Devil Clean
Dirt Devil Clean
Shenzhen Epro Software Co. Ltd

Customer Experience

Positive experience17.2% of reviews
Neutral0.0% of reviews
Negative experience82.8% of reviews

~ Based on 29 written reviews from the US App Store.

Is Dirt Devil Clean Safe?

Dirt Devil Clean does not appear safe based on available data. AppsHunter Safety Score for Dirt Devil Clean is 45/100.

This assessment is based on 54 user ratings, with an App Store average of 1.8/5.

Safety Analysis

16.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
84.0% of ratings point to a risky experience

~ Based on 25 App Store ratings for Dirt Devil Clean.

Is Dirt Devil Clean Legit?

Dirt Devil Clean appears to be a legitimate app. AppsHunter Legitimacy Score for Dirt Devil Clean is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good Item - BAD Software

The software for mapping the house is so stupid! The robot is always confused on where to go, etc. The map should be editable by the user not only the robot. Otherwise the robot creates random rooms. There can be an initial stage of mapping the rooms to create a floor map(s). The affordable cost of the robot is not worth the time and energy spent on fixing mapping issues and it not working correctly. I should’ve just bought something better, regardless of the price.
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WONDERFUL

My robot vacuum model EV3420 is the best robot vacuum I’ve ever had. It’s amazing anti-drop sensors don’t let it fall down the stairs and the smart navigation where it goes in straight lines makes it even better. I’ve had other vacuums like the ion VAC, the iHome and those don’t work as good as the daredevil affordable has great suction and filtration system. Best vacuum cleaner I’ve ever had.
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Map Randomly Resets

The mapping function randomly looses its memory of the house. If this happens halfway through a clean, the robot will go idle in the middle of the room. There is no way to recover previous maps.

Works

Everything works as planned after the new update.

Completely junk app will brick robot

Read the title. This app will render your vaccine useless. DO NOT BUY ONE

Horrible Updates

Me and countless others have experienced the same ”bricking” of our otherwise fantastic vacuums. I was curious why the price was so low compared to the others and now I know it’s bc the software was not fully fleshed out. I purchased the EV3420 for 100$ at Walmart for reference. And fast forward about 6 months the app got disconnected from my net bc I changed the name(ssid) but then upon “starting network config” an infinite loop occurs when I try to select the 2.4ghz network. Goes like this Add Device > Select EV3420 > Follow Instruction per app stated > Start Config |> Select 2.4ghz network > Settings of App > turn everything on and available > go back to app > select network > Settings of App| and so on and so forth. Please fix this. Auto clean is my only option rn and it never is smart enough to find the home base without the cloud map.
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Broken app

Can’t even put my WiFi in because they haven’t updated it for iOS 26. It opens up your settings app instead of allowing you to pick the WiFi. Just gonna return my product.

wifi issue

It doesn’t connect to wifi which means i can’t even use the robot. going to return

DONT BUY IT

App won’t connect to WiFi making it impossible to use my product, No! I don’t want to email your no sense tech support!! I just want my money back, Absolutely ridiculous.

Horrible

Terrible app I can’t even connect the robot.

WONDERFUL

My robot vacuum model EV3420 is the best robot vacuum I’ve ever had. It’s amazing anti-drop sensors don’t let it fall down the stairs and the smart navigation where it goes in straight lines makes it even better. I’ve had other vacuums like the ion VAC, the iHome and those don’t work as good as the daredevil affordable has great suction and filtration system. Best vacuum cleaner I’ve ever had.
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Response from developer

Hi Wyatt, thank you so much for the incredible review! We are thrilled to hear that the EV3420 is the best vacuum you’ve ever owned. Our team put a lot of work into the anti-drop sensors and the precision of our straight-line navigation, so it’s rewarding to see it performing so well in your home. We're glad we could deliver that "daredevil" suction and filtration you were looking for! If you ever need anything, feel free to reach out to us at WaterEnigma9911@gmail.com. Happy cleaning!

Terrible

I can’t get this app to work for anything. I will download one last time and try.

Issues

This app has many issues. It’s pretty frustrating that my saved schedule is not able to be turned on. The app needs a regular update every now and then not 8+ months from the last one.

Eh

The vacuum itself works well. The app is terrible. It looks like a kindergartner made it, sentences don’t make sense, incorrect spelling. I can’t edit my rooms. The no go zones show up half the time.

This app and their vacuums are a joke

Save yourself some time, money, and a metric ton of frustration and buy ANYTHING else than a Dirt Devil robot vacuum.

In fact, buy a broom because it:
1. You wont spend endless hours trying to get it to connect to your wifi
2. You wont have to lower your home network security (less secure password) in order for their village idiot vacuum to connect to your wifi
3. A broom will actually get your floors clean
4. You won't have to jump through hoops to return it

This is the WORST home wifi enabled product we've ever purchased and we have an extensive smart home

We were so disgusted by this that we have sworn off Dirt Devil completely

Nice going, Dirt Devil!
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App doesn’t support secure passwords

The app doesn’t allow you to enter more than 20 characters for the WiFi password, so I’m unable to connect my device to the WiFi or use the app

Second time an update has made my vacuum worthless

This is the second time that an app update has completely bricked to the functionality of my robot vacuum. I don’t need this app to do everything. I just need it to control my vacuum. stop updating it with half baked updates. Whoever you pay to work on this app is actively making it worse for the people who use it. Figure it out. I need to vacuum my place soon, so hopefully you will fix it by the end of the week.
Once you fix it, for the love of God, please stop updating this app.
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App problems

The robot vacuum is great but the app has non stop problems. It won’t let me edit rooms or even push the start button. It keeps saying my vacuum is offline in the middle of a clean causing it to just spin in circles

Update Has Broken Mapping

When it works, it works well. However, whoever manages this app does not seem to test for anything before pushing to prod. The latest update has essentially bricked the vacuum as it forgets its mapping after about one minute and goes into standby mode.

It's frustrating to have to nanny the robot so much. Hoping for more stable releases in the future...
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The new update caused issues

Ever since the update my schedules won’t work. Every time I try to view my map the map just closes. My schedules sai there is no rooms available when in face their are. I really would like this to be figured out. There is no easy way in the app to troubleshoot or report an issue. So hopefully someone will see this and do something to rectify the issues.
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