Horrible
The new rollout is messy and chaotic. I feel like I’m being extorted by the company. I used to be able to skip the weeks I didn’t need care, but now have to pay for at least one day a week or completely un enroll my child and then pay an enrollment fee each time to re-enroll. I’ve emailed and gotten no response. Call times are absurd and the AI chatbot just sends you the same instruction page over and over. Disgraceful
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Use an alternate daycare just because of this app!
We have actually moved daycare’s during the summer because of this app. They removed any way for separate households to make the payments. The design is horrible and very confusing. I cannot customize the schedule like we used to. My children do not always go on the same date and I need to be able to adjust the schedule from the app or the company website.
Whomever designed this site needs to be fired!
Whomever designed this site needs to be fired!
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Worst App Ever
Truly a horrible app, do better
Horrid App
I am not able to log in to the app, only the website. They removed the calendar option to set up your schedule for future weeks in advance. Not user friendly at all.
Awful
Just not a good app.
