Discover Pompeii User Reviews

Customer Experience

Positive experience58.8% of reviews
Neutral2.5% of reviews
Negative experience38.8% of reviews

~ Based on 80 written reviews from the US App Store.

Is Discover Pompeii Safe?

Discover Pompeii appears mostly safe based on user ratings. AppsHunter Safety Score for Discover Pompeii is 82/100.

This assessment is based on 60 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.7% of ratings point to a safe experience
1.7% of ratings suggest some concerns
16.7% of ratings point to a risky experience

~ Based on 60 App Store ratings for Discover Pompeii.

Is Discover Pompeii Legit?

Discover Pompeii appears to be a legitimate app. AppsHunter Legitimacy Score for Discover Pompeii is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Grauenhafter Audioguide

Die App an sich ist super, technisch einwandfrei.
Aber der Audioguide ist grauenhaft. Es ist eine computergenerierte Stimmt, die einen von Computer übersetzten Text vorließt. Voller Fehler und sinnloser Informationen.
Nehmt lieber den offiziellen Audioguide den es vor Ort zum ausleihen gibt.

Mid

Some of the content was useless (there were a million “this is one of the best houses in Pompeii”) or included too much judgment or opinion instead of facts. Fountain locations are inaccurate and it would be great if you could save locations in advance. Some of it was interesting/ helpful but I would not recommend.
Show more

Soldi buttati

L’app andava in crash , perdeva il segnale gps e mancano molte zone nella mappa di Pompei , praticamente dopo averla usata per circa un ora sono dovuto tornare all’ingresso e acquistare due guide audio . Soldi buttati . Voglio il rimborso

Disappointment

When testing the trial version all worked well ( decided in Torca - Amalfi coast a few hours before departing to Pompei to buy the full audio content) but when opening the App in Pompei only a black screen was showing up- no matter where I was in this big area. So 8 Euros for nothing as we have no left this beautiful scenery- and in my lifetime I mostly will not return again… :-(!
Show more

Response from developer

Hello, I'm very sorry for this inconvenience. I realize this review is old, but I wanted to reassure everyone that this rare but disruptive glitch has definitely been fixed.

Can’t buy full version

Could not buy the full version of the app

Response from developer

Hello, unfortunately in Pompeii you might have a bad internet coverage which might make paying difficult in rare cases, so it's better to finalise your purchase in the hotel

Waste of a download

Plays 2 minutes of audio with the “Free Trial”, despite being billed as a free app. And then will not actually let you PAY to get past the paywall. AVOID unless you want to waste your time and end up swimming up stream past huge tour groups.

Response from developer

Discover Pompeii is a free app with in app purchases, unfortunately in Pompeii you might have a bad internet coverage which might make paying difficult in rare cases, so it's better to finalise your purchase in the hotel

Near miss

Could have been good if the buy link actually worked, as it was it just wasted a lot of my time.

Ok

Geolocalizzazione e spiegazioni complete. Mi sono trovata bene. Ho utilizzato questa app dopo avere tentato di utilizzare la guida ufficiale che nel mio caso dava troppi problemi. Consigliata!

2023, app works fantastic

Title

What a waste of money

Canadian review… ZERO stars if it was possible. I did a ton of research before going as we didn’t want to do a tour or pay for a private guide, read the reviews and thought, ok, worth a try for the price. It wasn’t. It didn’t place where we were in Pompeii, so the only way to attempt to use it was to guess where you were and try to find that specific site in the app. About 30 minutes in, we just used the crappy printed map we got with our ticket which was not great, but way better than the app. If you are serious about information, I would suggest you hire a private guide out front. We watched several youtube videos on Pompeii before we left which honestly was the best thing I could recommend. Then when you get there you can see first hand what you learned and watched in the videos. Then when you get back, watch them again if you want a refresh, but don’t waste a cent on this app. Side note… GPS in Rome/Pompeii is not reliable and incredibly frustrating. We experienced this as well as many other tourists we spoke with. Take some old fashioned paper maps with you just incase.
Show more

Response from developer

Hi, thank you for taking the time to leave a review, and we're truly sorry to hear about your experience. GPS coverage in Pompeii can indeed be unreliable at times, which unfortunately affects all location-based apps. That said, we've since made improvements to the app, including better recovery times for the GPS once it's again available.

Sounds good but…

On site it fails in many ways even though I paid for the full version. You need the sat Nav to tell you where you are to find which audio to use. In Pompeii coverage is very poor so you’ll need to close and refresh the app to find out where you are, All the signage in Pompeii uses the Italian names but this menu of contents is in English making searching a guessing game. Worst of all the Audio simply describes what you see and gives almost no information beyond what you can learn from simply looking. The written info was not accessible on the full version. The only use I found in practice was to find the toilets quickly which I believe is available on the free version.
Advice to the makers ..add the house numbers to the map !
Show more

Response from developer

Thanks for your feedback Lythril, in the new version that become available last week we fixed the GPS issue, so you won't need to restart the app to pick up the new location, and added the italian version of the names in the map and in the list. We'll think about adding the house numbers as well.

Horrible

The app was constantly disconnected from my location so I had to keep referencing google maps to see where I was. It’s missing info on dozens of the locations including ones that would simply be helpful in directing yourself. The actual audio recordings are lacking in comparison to others I’ve used in that the narration is too fast to follow or gives little direction as to which direction the item being described is in. I saw that others may have found the app useful in pre-planning their visit but on the actual site I found it to be a frustrating waste of $8.
Show more

Want my money back!

Terrible app functionality. narrative was good but hard to follow while at places of interest. Screen images misleading. There are NO pictures or visual aids. On your own to guess what they are talking about. BIGGEST ISSUE: GPS is absolutely terrible. Very frustrating and basically ruined our experience. Nav constantly locks up and doesn’t move. U cannot pin anything and the descriptions of the sites are all in English BUT the actual sites are all in Italian. So guessing all the time about if u r at the right place.
Doesn’t tell you where entrance to diff sites are so u end up wandering around and backtracking ALOT to get to the right place to enter any specific site.
Don’t waste your money. Get a map at entrance and use official app. Tied to Pompeii site. U will be richer and happier.
Show more

Worthwhile guide but buggy GPS

I had hoped that since many of the reviews complaining about the lousy GPS were old that perhaps it had been resolved. No luck. Yes, restarting the app will re-pin your GPS position, but that's annoying. Otherwise it is a helpful app to have while wandering the ruins.

Response from developer

Thanks for your feedback Petersrole, in the new version that become available last week we finally managed to fix the GPS issue, so you won't need to restart the app to pick up the new location

Free trial did not persuade me to buy

I tried the free trial, and it seemed to be a map only with no pictures to help guide me. Also doesn’t seem to have an option to build your itinerary. Not what I needed - or, if there is more, this should be made obvious in the free trial section.

Useless

Map not working. Would rate 0 if possible. Waste of money.

Really useful

Outstanding information presented directly. Able to switch apps (like the camera) and still able to listen to the narration. I will probably listen to the narration for all the sites that I did not get to see. One star off though for poor geolocation. The app would show where we were when we started the app, but would not track through the site unless we completely closed out of the app and restarted it.
Show more

Content is dry and have to pay

I read the other reviews that mentioned having to pay once you got to the site to unlock the content, so I was prepared for that (despite it not being advertised).

The content is dull and repetitive, talking a lot about architectural styles which whilst important was not what I wanted to learn about. It would have been better to know about the communities, how they lived and what life was like. The only upside is that the audio is clear and the women speaking is easy to understand.
Show more

Response from developer

Hi cometravelwithme, thanks for your feedback, in the new version we complitely rewritten and re-voiced the english audio guides, hopefully the new guides are more engaging and entertaining.

Interesting commentary but poor app

the stories at each location are well thought out and interesting but …….
- I downloaded the free version thinking it would be enough - only when you are onsite and start playing do you realise the limitations - then you have to pay for the app - the signal was so bad I really struggled to do it
- the gps didn’t function in the app - it thought I never left the amphitheater all day which rendered the map useless
- so you can only use the app then by searching by building and then you hit the next problem - outside each building is a sign - that sign is only in Italian - you must make an exact translation of that name in English for you to be able to find it in the app. That’s fine for ‘casa de’ but i was stumped on many of them

It turned out to be the most frustrating app I have ever used and I wish I had stuck with the official one
Show more

Response from developer

Thanks for your feedback kdog0110, in the new version that become available last week we fixed the GPS issue, so you won't need to restart the app to pick up the new location, and added the italian version of the names in the map and in the list.

App just doesn’t work at the site?

App was glitchy and kept crashing. The locater arrow was never in the right place on the map so you were constantly getting confused you can’t rotate the map either and if you zoom in and out too much it crashes!

Don’t buy it