Does anyone at Discovery take note of feedback?
Calling the call centre I thought I was the only one with these issues but reading the reviews it seems to be common!
Does anyone at Discovery take note that the Health App is always breaking and a cause of frustration for MANY users!
Does anyone at Discovery take note that the Health App is always breaking and a cause of frustration for MANY users!
Fix your auth
Your auth and MFA is terrible. It’s really not hard these days to implement proper auth and MFA. Poor form
Trouble syncing data
This used to work. Now my workouts are not synching.
Update broke everything
The latest update deleted my Apple Watch from the devices and you cannot add it back or Apple health. I’m now totally screwed. Followed the instructions to reload the app but to no avail.
Great App
Easy to navigate
Latest Version Works Well
Thank you for the latest update Discovery Developers.
Response from developer
Hi Cwjsykes, sorry for the trouble you are experiencing with our app. For further assistance, please email us at mobile_feedback@discovery.co.za. Regards, Ms C
Needs improvement
Not intuitive, slow, needs improvement
App is not syncing data
This app is just working properly. Discovery instead of having multiple apps that are not functioning properly, please just fix one and have it sync the data. You recently added sleep data but that is not syncing as well. And before you tell me that I need to link my devices, sleep and active data was syncing and then stopped. It's ridiculous honestly. Really disappointed. This used to work. Stop adding stuff and breaking what used to work…
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Response from developer
Hi Cre8er, we regret that we missed the mark here. Thanks for the feedback! We’ve sent it on to the Developers to ensure we give you the best experience in the future. Regard, Ms C
Up to 5 minutes to load latest version
I have got used to Discovery Apps (Bank, Health, Insure etc) working flawlessly, but the latest version of this App just doesn’t load quickly and often not at all. I am running iOS 26.5 on an iPhone 15 Pro Max with a 200Mbs WiFi connection and this is simply ridiculous!
Response from developer
Hi Cwjsykes, we sincerely apologize for our app not loading. Please can you write to us at mobile_feedback@discovery.co.za. Kindly include a description of the issue you are facing. We will investigate the matter. Regards, Ms C
Zero customer support
Anytime I try to resolve something they come up with excuses. I pay a premium for a service that is well below par for a company of their size. Do better and invest some money in some logical thinking. Idiots.
WORST APP EVER!!!
Terrible consumer experience! Unusable, glitches constantly, fails to upload data, prompts do not work! How can such a massive company, with billions not make an app??? DO BETTER!!!
Terrible app experience
This app feels like it’s 20+ years old. What’s the point of redirecting to the browser if there’s an app???
Very poor
Everything about this service is disappointing and complicated
App needs an update
This app experience feels 20 years old. For what discovery charges I expect this to reflect what you’re paying for
Update to previous review.
The App works well and the integration with other apps in the Discovery stable has been greatly improved. Discovery is such an awesome and responsive company with great products and their digital innovation is cutting edge.
Vitality Mall crashes
The Discovery app crashes as soon as I select Vitality Mall. Been happening for a few months and last nights update to IOS 18.7.3 made no difference.
Latest update an issue
Newest update a problem, app keeps closing. None of my exercises have pulled through
Crashing
Latest update still crashing 5 Dec 2025. And yes, I do have the latest IOS version.
Crashes after auth
Do Discovery not test their own app? Latest version released a week ago, and after authentication with username / password it crashes. Restart -> asks to enable Face ID -> crashes. iPhone 17 Pro with the latest version of iOS. Embarrassingly bad engineering.
App crashes
Upgraded my iPhone and the app doesn’t open any more. Crashes repeatedly
