Free

Details

  • Released
  • Updated
  • June 14, 2020
  • July 12, 2026

Features

District Direct screenshot #1 for iPhone
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About

Manage essential public benefits like food, cash, and medical assistance. Apply for new benefits, recertify existing ones, and submit necessary documents securely from your mobile device.

βœ“Apply for public benefits
βœ“Recertify or renew benefits
βœ“Upload verification documents
βœ“View case status
βœ“Update contact information
βœ“Report changes
βœ“Receive deadline alerts
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What users say

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What's New in District Direct

2.5.24

July 12, 2026

Minor bug fixes and enhancements.

User reviews

district direct

i love it

40 acres and a mule..

I appreciate the District Direct and thoughtful inventors of this service. It’s not always easy to get to the offices when you’re disabled and unemployable due to past non compliant corporations not being accountable for unsafe work environments. I am permanently injured physically and mentally from past work experiences over worked with no lasting health benefits or compensation. Due to the government not holding them responsible and want us to get on food stamps and Medicaid. Thanks for the convenience and support on this app. I appreciate the compassion and understanding.
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Response time

My account has been closed due to improper mailing and on top of that frustrating situation my account was closed and now that I’ve did my part I still haven’t received anything from the direct team telling me what to do next

I have a problem

This app will not let me connect to my account with my cases on it. There’s no update for it saying it’s currently up-to-date but why is that not working? I can login but I cannot upload the documentation that I need. This is a big problem I would like to be contacted or to be resolved because this is the only way I can use the app. I can’t go online either so I gave a call to the people and now I’m giving your review and needs to be fixed.
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Pointless - app helps with nothing, go to in person

The app is not the direct caseworkers in the building so I feel like we give our info out unsafely and I don’t like it

User experience

🐞

Reported Bugs

4 issues

Login issues and account verification problems

Bug

Inability to view notices and case information

Bug

Recurring glitches during application process

Bug

Disconnection of user information and cases

Bug
✨

Requested Features

5 requests

Improve password reset functionality

Feature

Fix issues with uploading documents

Feature

Enhance accessibility for screen readers

Feature

Provide better in-app support and guidance

Feature

Improve app stability and reliability

Feature

FAQ

What can I do with the District Direct app?

The app allows District residents to apply for food, cash, and medical benefits. You can also recertify existing benefits, upload documents, view your case status, update contact information, report changes, and receive important alerts.

Is the District Direct app free to use?

Yes, the District Direct app is completely free to download and use. There are no hidden costs or subscription fees associated with managing your benefits through the app.

Who is the District Direct app for?

This app is designed for residents of the District of Columbia who are applying for or currently receiving public benefits such as food assistance, cash assistance, or medical benefits.

How do I apply for benefits using the app?

You can complete and submit a new application for public benefits directly through the app. The interface guides you through the process, making it convenient to start your application.

What kind of notifications will I receive?

The app provides push notification alerts for important deadlines related to your benefits, such as recertification dates or required actions. It also allows you to view and print notices and letters in real-time.