Wow this is the best you can do
I downloaded and just started using and it is astounding to me in 2026 this is the best app the developers could come up with. No help/faq section. You submit a claim and then it’s like you never did it. You should be able to see what you submitted and it’s status - ie pending, processing- something. Diversified you paid a team to create this???
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The basics
Please for the love of everything let upload pdfs. Just doing photos is useless
Ugh
Can’t do anything , only pulls up a white screen
Almost useless
Flawed and frustrating in multiple areas. Sometimes when you submit a claim, it gives you a notification that it was submitted successfully, but then it never ends up showing up and DBS will say you never submitted anything. You can’t see claims that were submitted, but pending initial review. Often a claim will falsely say there is no date of service. The problem is that when a claim has an issue there is no way you can tell which claim has a problem. It will list the date as
1/1/1900 and then value as $00.01, however, any claim with an issue gets permanently listed as a flagged problem and that unidentifiable flag will never go away, but as I said, you can’t tell which claim, or if it is a new issue or not. This company and app are horrible.
1/1/1900 and then value as $00.01, however, any claim with an issue gets permanently listed as a flagged problem and that unidentifiable flag will never go away, but as I said, you can’t tell which claim, or if it is a new issue or not. This company and app are horrible.
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Evidence upload issues
This app would be great except you can’t upload anything but photos, which is not helpful when all EOBs are in PDF form
