Love
DMCU is beautiful with beautiful and wonderful people
Process improvement needed
Just to break a $100 a form needs to be filled out along with DL information. This is a really outdated process and discourages me from coming to the branch. I have seen other banks check ID and scan the debit card to make things much faster and easier.
New app
It has taken me awhile to get used to the new app version. But I’m working on it.
Bugs need to be fixed
The new app is kind of buggy when you go manage cards it frequently says error occurred while loading cards which is irritating if you locked your card up need to fix asap
My awesome bankers
Kind, friendly, help every single time! I love banking with you guys!
update
terrible app! i every since the news update i have been able to login in and it’s almost been 2 months nobody can help me with it.
Best
I’ve been a member since forever and the customer service is always been amazing i will never go anywhere else please keep up the good work!
Love the new app
Love the new app. It’s a lot cleaner and more features. Thanks DMCU.
Yessss
Loving the new update
Love it.
Love the new app and online banking!
Nice and up to date
I love the new updates it’s easy for me to navigate the system and get to my account without having any issues!
DMCU
I’ve been consistently impressed with the level of service at this credit union. Every interaction—whether in person, online, or over the phone—has been handled with professionalism, clarity, and genuine care. The staff goes above and beyond to make banking simple and stress‑free, and they take the time to explain options in a way that feels supportive rather than rushed.
Their commitment to members truly shows, from quick responses to thoughtful financial guidance. I’m grateful to be part of a financial institution that values integrity, community, and exceptional service. I especially love the way the one teller always inquire of my son (by his name),when he’s not with me. It really feels like family when you walk into the branch.
Their commitment to members truly shows, from quick responses to thoughtful financial guidance. I’m grateful to be part of a financial institution that values integrity, community, and exceptional service. I especially love the way the one teller always inquire of my son (by his name),when he’s not with me. It really feels like family when you walk into the branch.
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Lost Feature
Where did the option to transfer funds to “another member” go?????
They make it so difficult to pay your bill… It’s almost laughable.
I’ve been a member for a little over 2 months now, and I have been extremely disappointed in this whole process. It’s almost next to impossible to make a payment on my account , unless you wanta pay an extra 12 and sit on hold for 20 minutes. Smh. On the main screen I’m logged in, but when you click on the next screen, it wants you to re enter everything again, (as if I wasn’t logged in already) makes sense. lol. and of course it says account not found. lol. Who the hell made this dumb app?
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Face recognition
Face recognition works when it feels like it lately. In the past I could power it down and turn back on then it would function correctly but now it works when it feels like it.
Great easy to use app
For years DMCU did not have an app and I had to go to their website in safari browser to log in. Now with the app it is much easier to do my mobile banking. Can check balance. Can transfer money between checking and savings. Can deposit a check into your account using the app as well. Thanks, DMCU!
New features
Love the new update!
Awesome app
Very slick. Apply and sign for a loan through an app is awesome. I have a teller and loan office in my phone - love it!
Great Banking App
This app is extremely user friendly. I love that it gives me the ability to take my credit union with me wherever I go.
GREAT NEW APP
Love the convenience of having card control at my finger tips! DMCU ROCKS... best credit Union EVER.
