Madurai simakkal branch visit
Response from developer
Hello Muthu Kumar, that's great! Thanks for your feedback and we love the fact that your experience with us was amazing. If you have further queries or suggestions, please write to us at ios@matrimony.com.
Pathetic app! Hangs every time!
Don’t use
Response from developer
Hi Customer, we regret the inconvenience caused. The matches you receive are based on the partner preference set by you on the profile. Please edit the partner preferences criteria to view matches based on your preferences. For further assistance, write to us at ios@matrimony.com.
Worst never ever use it , never make payments
It is very clear that they are purposefully restricting profiles to force users to upgrade to higher-priced subscriptions, even after already paying. This feels like a cheap money-making tactic in the name of matchmaking.
I raised my concern multiple times through email and customer care, but there is absolutely no response or support. However, when you are a free member, they will keep calling nonstop to make you purchase a subscription. Once you pay, they simply ignore you.
This platform is one of the worst experiences I have had. Very disappointing service, misleading promises, and completely unprofessional behavior. I would not recommend Divorces Matrimony to anyone.
Response from developer
Hello Raj, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Worst app
Crash
Response from developer
Hi Sasank, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
This app never works
Response from developer
Dear, We are sad to know that your experience with the app was not satisfactory. To give you the best experience, we would like to know your feedback in detail. We kindly request you to write to us at ios@matrimony.com with the Matrimony ID. Regards, Team Matrimony.
Worst Matrimony App
Response from developer
Hello Himanshu, we are sorry to know that your experience with our app was not satisfactory. Please send an email to ios@matrimony.com with your Matrimony ID. Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Fake application and fake profiles
Response from developer
Hi, we apologize for the inconvenience caused. We have a robust fraud management framework to proactively detect and correct such issues. Kindly share details with your Matrimony ID for us to investigate further. Meanwhile, we request to kindly refer to and exercise details as shared in our safe matrimony guidelines (https://shorturl.at/fxyez).
Worst Application ever.
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Be cautious lot of fake profile are there .
Response from developer
Hi, we request to kindly refer to https://shorturl.at/S7aR6 for FAQS.Meanwhile, we request to kindly refer to and exercise details as shared in our Bharat matrimony guidelines (https://shorturl.at/S7aR6) and Community matrimony guidelines (https://shorturl.at/omU9r).
Fake NRI scammers here
Horrible experience.
Response from developer
Hi Vai veer k, sorry for the inconvenience caused. Please write to us ios@matrimony.com along with your Matrimony Id to have things investigated from our end.
Waste of time to go in the application this app is only for money
Response from developer
Hi Shouram, sorry for the inconvenience caused. Please write to us ios@matrimony.com along with your Matrimony Id to have things investigated from our end.
Unable to register
Response from developer
Hi Neha, We are sorry to hear that you were not able to complete the registration process. Please write to us at ios@matrimony.com along with your contact details for us to reach out to you and help with this issue.
Terrible app
Response from developer
Hi Abhi, sorry for the inconvenience caused. Please write to us ios@matrimony.com along with your Matrimony Id to have things investigated from our end.
Who accepted my request and I accepted request but can’t chat with anyone
Response from developer
Hello Akash, sorry to hear that the app has encountered an error. To assist you further, we kindly request you to share your Matrimony ID and share a screenshot/ screen recording of the issue to ios@matrimony.com.
Good appv r
Response from developer
Hi, Thank you for rating our app. We always strive to deliver better, however, we are always open to feedback. For feedback & suggestions, you can write to us at ios@matrimony.com
Cannot update the partner preferences search criteria
Response from developer
Hi Abhi, our apologies! It looks like, we might need more details to resolve the issue. Please write to us at ios@matrimony.com along with your Matrimony ID. Regards, Team Matrimony.
Very expensive,unprofessional. Totally hopeless!
Response from developer
Hi Pakaram, thanks for sharing your views with us. We do remove the profiles whoever not logged into their account for a long period. We try to bring in the best in class experience to our customers by providing a plethora of premium benefits at a nominal cost. We do have some special offers. As we provide services to people all over the world we charge them in their local currency converted to USD. Feel free to contact us at ios@matrimony.com for good deals.
Performance
Response from developer
Hi Jyothinarayan, we regret the inconvenience caused. The matches you receive are based on the partner preference set by you on the profile. Please edit the partner preferences criteria to view matches based on your preferences. For further assistance, please write to us at ios@matrimony.com.
