App doesn’t work
The video monitor does not work. Can only admit a guest through app. Don’t bother with notifications just use the calling feature.
So bad
I would give it zero stars if I could. When someone rings me from my front gate I cannot communicate with them because they cannot hear me using this junky app. In the event that I might like to see whoever is at my gate, I can try to tap the Start Video Monitor button, but that only works at the fourth time of asking. I have contacted the company and they have replied, “Sounds like a microphone problem. Try calling the company who installed the intercom.” Total failure.
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Horrible
System never works worst money I’ve ever spent
App Level is Extremely Outdated
The interface for this app is circa 2010. User is still expected to perform scheduling tasks via laptop. This app is the intermediary to allow video calling. However, the app only works some of the time and without any consistency. Also, app will show as “offline”, but when you contact customer service-they will tell you they see no problems on their end and the system is online…and then direct you to contact a service rep for an onsite visit ($$). Very poor effort made to remedy situation.
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Perfect
Works as expected, as long as you understand the gate and app. If gate is held open by other device than the 2112 status won’t show open that’s expected since the command was not from the 2112
